Year 2000 E-Commerce Predictions
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January 1, 2000 *3,000 subscribers* Volume 2, Issue 1
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ECnow.com 2000 trends: Year 2000 E-Commerce Predictions

SUPPLY CHAIN NEWS
ToC

• 'Twas The Nightmare Before E-Christmas
• Company Vows Next Day Delivery - Really
• Toys "R" Us falling short on Christmas deliveries
• Holiday E-Commerce: More Shoppers, More Spending, More Problems
• Costco goes shopping online
• E-tailers Reaping Benefits Of Instant Credit
• Reach Out And Touch Someone
• Fingerhut calls on all employees to help ship orders
• Online Procurement: Killer App for Small Businesses
• Many Happy Returns?
• Free shipping draws online shoppers
• Ashford delivering for free during holiday squeeze

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'Twas the Nightmare Before E-Christmas
The snafus at popular e-commerce sites are starting to pile up. And, as predicted by channel executives and other observers, many of them experienced during the online shopping season center around logistics.

• Computer Reseller News

• http://www.techweb.com/wire/story/TWB19991214S0007

Company Vows Next Day Delivery -- Really
DeliveryNextDay.com is an Internet business-to-business express fulfillment system that lets companies sell products online 24 hours a day.

• Computer Reseller News

• http://www.techweb.com/wire/story/TWB19991215S0009

Toys "R" Us falling short on Christmas deliveries
Toys "R" Us, the biggest U.S. toy chain, is telling some Internet customers that it can't deliver their purchases in time for Christmas even though they ordered before the retailer's Dec. 10 deadline.

• CNET

• http://news.cnet.com/news/0-1007-200-1503101.html

Holiday E-Commerce: More Shoppers, More Spending, More Problems
E-tailing executives say Santa is bringing loads of orders this year, according to IDC, but a number of surveys suggest he should add better return policies and site performance to his sleigh.

• CyberAtlas

• http://cyberatlas.internet.com/markets/retailing/article/0%2C1323%2C6061_266271%2C00.html

Costco goes shopping online
Costco Wholesale , the No. 1 U.S. warehouse-club store chain, knows when a deal is too good to pass up and that's why its buying merchandise from Internet retailers.

• CNET

• http://news.cnet.com/news/0-1007-200-1490054.html

E-tailers Reaping Benefits Of Instant Credit
A growing number of online businesses are now doubling as finance companies for their customers, and are realizing some surprising profits.

• E-Commerce Times

• http://www.ecommercetimes.com/news/articles/991210-2.shtml

Reach Out And Touch Someone
We've all heard the virtues of running a pure-play Internet business: e.g., low overhead, inexpensive real estate, improved inventory management, and the potential for "zero-gravity" commerce. But unless your entire product or service line can be shipped as bits, you had better think long and hard about your offline strategy.

• ClickZ

• http://gt.clickz.com/cgi-bin/gt/cz/cz.html?user=ffffffffffff&article=1020

Fingerhut calls on all employees to help ship orders
Online orders at direct marketer Fingerhut are so brisk this holiday season that the company has enlisted the help of its employees--including its chief executive--to ship orders, a spokesman today.

• CNET

• http://news.cnet.com/news/0-1007-200-1479097.html

Online Procurement: Killer App for Small Businesses
Targeting small businesses to sell them everything from copier paper to 401k plans online are a number of young companies flush with venture capital.

• The Industry Standard

• http://www.thestandard.com/article/display/0%2C1151%2C8178%2C00.html

Many Happy Returns?
When it comes to online shopping this holiday season, it's not really the thought that counts. It's the fine print in the company's return policy

• PC World

• http://www.pcworld.com/pcwtoday/article/0%2C1510%2C14480%2C00.html

Free shipping draws online shoppers
Online merchants are willing to make sacrifices this holiday season and are betting that waiving shipping costs will win over shoppers.

• ZDNet

• http://www.zdnet.com/zdnn/stories/news/0%2C4586%2C2403572%2C00.html

Ashford delivering for free during holiday squeeze
While some Internet companies are already hinting they won't be able to ship goods in time for Christmas, Ashford.com is promising to deliver on every order it receives up until Dec. 23.

• CNET

• http://news.cnet.com/news/0-1007-200-1497867.html

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