The Value-added Activity
Begins after the Customer hits 'Submit Order'
http://ecnow.com/top10trends1999.htm
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October 1, 1999 *2,400 subscribers*
Volume 1, Issue 09
ECMgt.com Online: http://ECMgt.com
View this Issue: http://ecmgt.com/Oct1999
Print this Issue: http://ecmgt.com/Oct1999/full.issue.for.printing.htm ECnow.com 1999 trend #02: "Companies will begin to recognize
that the value-added activity begins after the customer hits 'submit order' and
that "Customer service will become the point of differentiation"
E-COMMERCE PARTNERS & DEALS NEWS ToC
- Budget joins Priceline's Net service
- Beyond.com Buys European Online
Software Seller
- Softbank increases stake in Buy.com
- Pinacor partners
with iTool.com -- To build reseller Web sites
- Leading Net sites team on
auctions to catch eBay
- IBM acquires Web-based security firm
- Microsoft,
Cirrus team on Net music
- Inktomi adds to Web service arsenal
----
Budget joins Priceline's Net service
Budget Group,
the third-largest U.S. auto-rental company, agreed to join Priceline.com's planned
Internet name-your-price car-rental service as Budget seeks more online business.
Financial terms of the three-year agreement were not disclosed. The venture will
replace its own online bidding service, called BidBudget, started in May, Budget
said. Beyond.com
Buys European Online Software Seller
Online software retailer Beyond.com
Wednesday bought Paris-based online software reseller SoftGallery SARL, marking
Beyond.com's expansion into Europe Softbank
increases stake in Buy.com
Buy.com, an Internet retailer, agreed
to sell a stake to a group led by Japan's Softbank for $165 million to help the
closely held company expand in Europe and Japan. Pinacor
partners with iTool.com -- To build reseller Web sites
Pinacor Inc.
entered a partnership with iTool.com Inc. to build E-commerce sites for resellers.
Leading
Net sites team on auctions to catch eBay
The companies will share
auction listings so that an item listed on one site can be found throughout the
network, said Susan Zaney, vice president of marketing at Woburn, Massachusetts-based
FairMarket. FairMarket will be responsible for managing the new network, and already
conducts auctions for Lycos and Dell. The venture marks Microsoft's first venture
into online auctions. IBM
acquires Web-based security firm
In a move to boost its e-business
offerings, IBM today agreed to acquire Dascom, a maker of Web-based security products.
Microsoft,
Cirrus team on Net music
Microsoft said Cirrus Logic will unveil
a new audio chip next month designed to work with Microsoft software in portable
music devices, in a bid to grab a bigger share of the fast-growing online music
business. Inktomi
adds to Web service arsenal
Inktomi, which supplies software and
services to Internet service providers, today agreed to buy privately held WebSpective
for $106 million in a stock swap.
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