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The Value-added Activity Begins after the Customer hits 'Submit Order'
http://ecnow.com/top10trends1999.htm

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October 1, 1999 *2,400 subscribers* Volume 1, Issue 09
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ECnow.com 1999 trend #02: "Companies will begin to recognize that the value-added activity begins after the customer hits 'submit order' and that "Customer service will become the point of differentiation"


E-COMMERCE PARTNERS & DEALS NEWS

ToC

  • Budget joins Priceline's Net service
  • Beyond.com Buys European Online Software Seller
  • Softbank increases stake in Buy.com
  • Pinacor partners with iTool.com -- To build reseller Web sites
  • Leading Net sites team on auctions to catch eBay
  • IBM acquires Web-based security firm
  • Microsoft, Cirrus team on Net music
  • Inktomi adds to Web service arsenal

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Budget joins Priceline's Net service
Budget Group, the third-largest U.S. auto-rental company, agreed to join Priceline.com's planned Internet name-your-price car-rental service as Budget seeks more online business. Financial terms of the three-year agreement were not disclosed. The venture will replace its own online bidding service, called BidBudget, started in May, Budget said.

Beyond.com Buys European Online Software Seller
Online software retailer Beyond.com Wednesday bought Paris-based online software reseller SoftGallery SARL, marking Beyond.com's expansion into Europe

Softbank increases stake in Buy.com
Buy.com, an Internet retailer, agreed to sell a stake to a group led by Japan's Softbank for $165 million to help the closely held company expand in Europe and Japan.

Pinacor partners with iTool.com -- To build reseller Web sites
Pinacor Inc. entered a partnership with iTool.com Inc. to build E-commerce sites for resellers.

Leading Net sites team on auctions to catch eBay
The companies will share auction listings so that an item listed on one site can be found throughout the network, said Susan Zaney, vice president of marketing at Woburn, Massachusetts-based FairMarket. FairMarket will be responsible for managing the new network, and already conducts auctions for Lycos and Dell. The venture marks Microsoft's first venture into online auctions.

IBM acquires Web-based security firm
In a move to boost its e-business offerings, IBM today agreed to acquire Dascom, a maker of Web-based security products.

Microsoft, Cirrus team on Net music
Microsoft said Cirrus Logic will unveil a new audio chip next month designed to work with Microsoft software in portable music devices, in a bid to grab a bigger share of the fast-growing online music business.

Inktomi adds to Web service arsenal
Inktomi, which supplies software and services to Internet service providers, today agreed to buy privately held WebSpective for $106 million in a stock swap.


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