Security, Privacy & Other Non-monetary
Forms of Currency
http://ecnow.com/top10trends1999.htm
ECMgt.com brought to you by ECnow.com
Your Link to Worldwide eCommerce Developments
November 1, 1999 *2,600 subscribers*
Volume 1, Issue 10
ECMgt.com Online: http://ECMgt.com
View this Issue: http://ecmgt.com/Nov1999
Print this Issue: http://ecmgt.com/Nov1999/full.issue.for.printing.htm ECnow.com 1999 trend #01: "While consumer-based security
concerns continue to decrease, privacy concerns will increase leading companies
for focus on the non-monetary forms of currency (time, attention, trust and convenience)" Signup
for ECnow.com's monthly eZine, now called VMS3.info
Enter your e-mail
address below and click on 'signup'
E-SERVICES NEWS ToC
- Where Have All The Humans Gone?
- Digital
Personal Shopper at Your Service
- HomeTownStores.com Offers
Live Sales Help
- Consumer Satisfaction With E-Commerce
at 85 Percent
- Upstarts tap lucrative services market
online
- Internet Customer Satisfaction High As Holiday
Shopping Begins
- Informative Unveils Customer Research
Solutions
----
Where Have All The Humans Gone?
Lately Rob has been suffering from human-being withdrawal. After
moving more and more of his shopping and buying online, he's become aware of the
sterility of most web interactions, and he's been yearning for some good old fashioned
human touch. Thankfully, it's starting to reappear. Digital
Personal Shopper at Your Service
Comparison-shopping site tracks
prices and adds other services for the holidays. HomeTownStores.com
Offers Live Sales Help
Hardware and home goods e-tailer HomeTownStores.com
said it is now hosting live, proactive customer service representatives, dubbed
HomeTown Helpers, who monitor the site and pop in to welcome visitors through
an interactive text box on the screen. Consumer
Satisfaction With E-Commerce at 85 Percent
According to a "Breadbox"
study by Odyssey, L.P., 85 percent of consumers who have already engaged in e-commerce
are "very satisfied" with their online shopping experiences. Upstarts
tap lucrative services market online
A cottage industry is growing
on the Internet that links consumers with expert advice or small businesses offering
services such as housepainting, fitness training, and even cat psychiatry. Internet
Customer Satisfaction High As Holiday Shopping Begins
An Internet
study of e-tail buying trends and customer satisfaction released yesterday by
Deloitte & Touche shows that most online consumers are happy with their e-commerce
experiences and are eager to use the Internet to purchase gifts during the holiday
buying season. Informative Unveils Customer Research Solutions
Web-based,
real-time information solutions provider Informative Inc. delivered a suite of
e-research solutions designed to help e-commerce businesses discover why customers
aren't spending more money on their Web sites.
Copyright © 1999-2009 by ECnow.com,
Inc., All rights reserved
ECnow.com (http://ecnow.com)
21265 Stevens
Creek Blvd., Suite 205
Cupertino, CA 95014
408-257-3000 ### Back
to the main ECMgt.com Site: (http://ECMgt.com)
Back to this
issue: (http://ECMgt.com/Nov1999) | 
