1999 E-Commerce Recap
http://ecnow.com/top10trends1999.htm
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December 1, 1999 *2,800 subscribers*
Volume 1, Issue 11
ECMgt.com Online: http://ECMgt.com
View this Issue: http://ecmgt.com/Dec1999
Print this Issue: http://ecmgt.com/Dec1999/full.issue.for.printing.htm ECnow.com 1999 trends: Reflection on the e-commerce
activities / events / developments of 1999 and how ECnow.com did on it's predictions
for the year
SUPPLY CHAIN NEWS This
section sponsored by - CONNECTINC.COM, please visit them at http://www.connectinc.com
ToC - U.S. Postal Service
set to aid on-line returns
- Delivering the goods no simple solution
- So
easy to buy, such a struggle to return
----
U.S. Postal
Service set to aid on-line returns
The U.S. Postal Service will announce
that it has created a service to let Internet shoppers return merchandise without
facing much of the inconvenience involved in on-line returns. Delivering
the goods no simple solution
E-Commerce is like comedy. Coming up with
ideas is easy; delivery is hard. If the explosion in on-line shopping had taken
place in 1959 instead of 1999, getting packages delivered might have been easier.
In 1959, many homes still had milk boxes. So
easy to buy, such a struggle to return
While hauling merchandise back
to the store after the holidays is an inconvenience, digging up receipts, finding
addresses and boxing up items to ship back to an Internet retailer thousands of
miles away can be an off-the-charts hassle, so much so that many shoppers simply
do not return items they bought on-line.
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