E-SERVICES News

Subject: Sep2000 ECMgt.com: Privacy Concerns Increase
ECMgt.com brought to you by ECnow.com
Your Link to Worldwide E-Commerce Management Developments
September 1, 2000 *4,100 subscribers* Volume 2, Issue 9
ECMgt.com Online: http://ECMgt.com
View this Issue Online:
http://ecmgt.com/Sep2000
Print this Issue:
http://ecmgt.com/Sep2000/full.issue.for.printing.htm

 

 
  • Software puts insurance agencies online
  • EarthLink leaps into app hosting * Online Privacy 101
  • E-Tailers Still Lacking in Customer Service
  • Proxicom Opens Boston Branch
  • Bids4Asset.com To Sell Civiczone.com's Assets
  • MicroStrategy Debuts Web Business Analyzer
  • Coding glitches main culprit in e-tail fire sales
  • Kozmo delivers 275 pink slips
  • Embattled Furniture.com endures latest splinter
  • IBC Banks On Corillian's Software
  • eNIC Launches Multi-lingual Domain Name Registry Program
  • MySoftware Launches Group-Buying for Small Businesses
  • Stuck in the Middle
  • Loyalty Without Rewards
  • Top E-Tail Web Sites' Customer Service Not Good
  • Manufacturers, retailers adopt global B2B standards
  • The Dot-Com Delivery Challenge
  • Wireless E-Commerce Taking Hold in U.S.
  • e-market in Licensed Products
  • Has Staples finally solved its coupon caper?
  • Ford dealers get the keys to a new Web site
  • In Online Auctions of the Future, It'll Be Bot vs. Bot
  • Study: No E-Commerce Integrator Has It All
  • WANTED: Loyal E-Shoppers
  • Amazon.com to sell new cars
  • The personal e-touch
  • Microsoft cookie tool stirs controversy
  • Retail group developing language for better 'fuzzy' product searches
  • They know where you're shopping
  • TIBCO Software Delivers New B2B E-Commerce App

Software puts insurance agencies online
The e-Agency suite from ASP ebix.com helps independent insurance agents build Web sites for e-commerce transactions.

EarthLink leaps into app hosting
The nation's second-largest ISP will venture into the hosted-applications arena when it tests a service for small businesses later this year.

E-Tailers Still Lacking in Customer Service
Even the most popular e-tailers have only average execution when it comes to customer service on the Web, according to a survey of the 50 most popular consumer e-tail sites by the Gartner Group.

Proxicom Opens Boston Branch
Site to focus on financial services

Bids4Asset.com To Sell Civiczone.com's Assets
Domain names, equipment up for auction

MicroStrategy Debuts Web Business Analyzer
Software utilizes NetGenesis technology

Coding glitches main culprit in e-tail fire sales
Although mistakes of this kind do happen in the offline world, the speed at which e-commerce moves can make a small glitch turn into a thousand-dollar error.

Kozmo delivers 275 pink slips
Online convenience store Kozmo.com has trimmed its work force, laying off 275 employees, the company confirmed today.

Embattled Furniture.com endures latest splinter
A computer glitch caused Furniture.com, a company recently rocked by financial setbacks and internal strife, to shut down its Web site for several hours, the company confirmed.

IBC Banks On Corillian's Software
Beaverton, Oregon-based Corillian will provide its eFinance software to the Texas-based multi-bank holding company.

eNIC Launches Multi-lingual Domain Name Registry Program
Dot-CC domain names are now available in Chinese, Japanese and Korean.

MySoftware Launches Group-Buying for Small Businesses
Company says partnership with Demandline.com promises big-business savings for the little guy.

Stuck in the Middle
Bain & Co. says B2B Internet exchanges are good for buyers and sellers but won't sustain businesses acting as intermediaries.

Loyalty Without Rewards
Customers need to both respect and trust you and your offerings. And in the event that an error in billing or some other mistake does slip through the cracks, we need to fess up about it and "make good" immediately.

Top E-Tail Web Sites' Customer Service Not Good
The Top 50 e-tailers are annoying customers by serving up lousy customer service at a time when 'brand loyalty is the Holy Grail,' according to a study released Tuesday.

Manufacturers, retailers adopt global B2B standards
Executives from 40 major companies, including Home Depot CIO Ron Griffin, have approved a set of standards for exchanging data between trading partners in the consumer goods industry.

The Dot-Com Delivery Challenge
Many e-tailers are contemplating the next holiday shopping season with a mixture of anticipation and dread.

Wireless E-Commerce Taking Hold in U.S.
While Europe is widely believed to have a vast lead over the United States when it comes to wireless e-commerce, new data from market analysis firm Datamonitor suggests that the gap is closing rapidly.

e-market in Licensed Products
LicenseZone acquires LicenseBuys.com, plans expanded site offerings

Has Staples finally solved its coupon caper?
The company adopts a new Web coupon system that it hopes will patch the holes that have allowed some bargain hunters to haul away free goods in recent months.

Ford dealers get the keys to a new Web site
The dealers will retain control of a joint site with the giant automaker that will allow customers to configure, price, finance and buy Ford vehicles online.

In Online Auctions of the Future, It'll Be Bot vs. Bot
Shopbots of the future will be able to handle dozens of auctions rather than just one, bidding simultaneously and juggling results not just for the best buy for a single product, like paper, for instance, but for several related goods -- like a combination of paper, ink, binders and printing press time.

Study: No E-Commerce Integrator Has It All
System integrators are a key element in most large corporations' electronic commerce strategies, but a recent analyst report warns that most major projects will require multiple consulting firms and the customer must be prepared to firmly control its hired guns.

WANTED: Loyal E-Shoppers
Loyal visitors are crucial to the success of consumer sites, but new research suggests that only a small portion of surfers are truly devoted to specific web destinations.

Amazon.com to sell new cars
E-tailing giant adds car tab to site through partner Greenlight.com.

The personal e-touch
Keeping consumer trust and interest online is a great challenge.

Microsoft cookie tool stirs controversy
The seemingly innocuous add-on has raised the ire of e-commerce vendors that claim the feature unfairly excludes them from the benefits of cookies: driving traffic and ad dollars to a site and supplying key demographic data to e-businesses.

Retail group developing language for better 'fuzzy' product searches
The National Retail Federation has started to develop a shared language, called a product attribute system. The goal: to let consumers use common-sense terms to search retailers' and manufacturers' databases - and even locate nearby stores that carry the goods they want.

They know where you're shopping
Did you know that your credit card information for almost every online purchase is sent through a separate third party -- and stored there?

TIBCO Software Delivers New B2B E-Commerce App
Rendezvous TX is being marketed as a backbone for custom, complex and scaleable e-business transactions.

 

Back to the main ECMgt.com Page (http://ECMgt.com)
Back to this issue: (
http://ECMgt.com/Sep2000)

 

 

 

 

 

Home | Express Your View | eZine Signup | About ECMgt.com 
E-Commerce Resources | E-Commerce Examples | Internet Marketing

 

 

 

 

ECMgt.com is produced by ECnow.com (http://ecnow.com)
Copyright © 1999-2009 by ECnow.com, Inc., All rights reserved
21265 Stevens Creek Blvd., Suite 205
Cupertino, CA 95014, 408-257-3000 (Tel), 603-843-0769 (eFax)
E-mail: General (
VMS3.Executive.Producer@ecnow.com)
Webmaster (
webmaster@ecnow.com)