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READERS COMMENTS Subject: Dec2000 ECMgt.com:
2000 E-Commerce Recap |
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For me, the most significant "event" of the year was that e-business is transforming more and more into business, it gets really a part to satisfy the corporate mission. Also I saw a "back to the roots" approach, even in E-Business you got to have a plan how to make money, and this plan has to be as good as it gets! I remember the End of 1999 where the big questions was, "are there any cycles?"... or even more scarry, "does profit matter?". (Rolf Scherrer, CREDIT SUISSE PRIVAT BANKING, Product Management Virtual Banking, Zurich) **** I believe that the market for internet start-ups has become more difficult in the year 2000 in the sense that it's more competitive and investors are reluctant to support especially B2C models in the retail sector, because most of them have proven to fail because they: - sell under cost and - brick and morder companies have the advantage of an infrastucture with which they can provide an efficient fulfillment The only successful companies in these sector are Amazon.com and Ebay. Most others will go out of business (etoys, WebVan?, and many more nobody has ever heard of). Yet there are lots of opportunities out there, especially in the C2C and B2B space, but entrepreneurs and investors will need a long breath and eventually internet business work like other businesses, too, they have to be profitable or they're out of business... (Patrick Stark) **** With regard to the question: What do you consider the most significant e-commerce activities/events/developments of 2000? Many of the companies, product, standards and alliance announcements of the last year will never see the light of day, of those that do, only a subset will still be relevant. In my opinion, the most significant sea change in the last year has been the public realization that with eBusiness the velocity is much faster, and many of the rules are different, it is at its core, still Business. Businesses exist primarily on their ability to articulate and deliver on their value proposition to a given market(customers, shareholders, analysts, the public et al). Rules such as sustainable growth, meeting customer expectations, and even profitability do still matter as much as the next cool idea. (Jim Siegl, former news editor for ECMgt.com. He is the Sr. Technology Analyst at Amherst.) **** We believe having our key customers asking for lower cost digital ways to do business with our company is one of the high lights of this year, therefore we are working on web strategies. (Glen Zamanian ,gzamanian@ion.com) **** I think that the most significant aspect of 2000 is the fall of overrated dot-com stocks. It takes more than a dot-com after the name to reach success in business. It takes more than venture capital, more than corporate credentials, or image. It takes: (drum roll, please) Actual Performance. The brief interlude of "hey, we have a website, ain't we COOL?" has ended. The would-be netpreneurs who thought dot-com meant dot-COMMERCE are wondering what happened to the Commerce part. Meanwhile, a new breed of businessPerson is quitely amassing a small fortune by simply remembering one principle: If you want online business success, dot-com means dot- COMMUNICATION. Not the "broadcast" kind the advertisers have been shoving at us in ever-growing mounds for decades. The two-way kind that harks back to the days of the mom-and-pop store that kept a spiral notebook on the counter titled "want list", where the clerk actually wrote down the customer's request and phone number. Building a relationship. Proving that THIS is where you will find Actual Performance, not Empty Promises. And that's something your business can take to the bank. (Judy Wogoman, Publisher, NetNuggetz Newsletter Fast, free content at http://www.netnuggetz.com Muncie, IN USA)
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