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Inside this Issue:
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Business
News via the Value Framework™ Lenses
Management Perspective
by
Mitchell Levy, Author of the book E-Volve-or-Die.com, Creator of the
Value Framework™
Executive
Producer, VMS3.info
VMS3.info News
Web Technology Drives Down Costs at Ford
Internet-based technology has helped automobile giant Ford shave $600 off the
price of every car -- making an estimated $1 billion contribution to the company.
A series of "etransformation" projects now are yielding massive results,
Ford said...
Holistic Approach
to Supply Chain Management
With the current version of its MySAP Supply
Chain Management suite, SAP is applying what officials there call a holistic approach
to a relatively new area for the company. The suite is designed to leverage the
company's longtime experience in other phases of enterprise management and to
let users deploy data from those other areas for more
productive supply chain
functioning...
Customer
Trust Rests on Name
Despite companies' best efforts to assure online
customers that their transactions and communications are secure, Web users still
look for the names of "socially entrenched" institutions when deciding
whether or not to transact through a Web site, according to a recent study...
Microsite rewards anything but small
With marketing budgets severely constrained and Internet users balking at intrusive
online ad formats, marketers are turning to microsites as a cheap and powerful
way of getting their messages out. Satisfaction,
Loyalty, and CRM
Customer satisfaction and loyalty don't always correlate,
says brief; "forced loyalty," failure to understand customers must be
addressed at C level, says Siebel Survey:
Small Biz Should Bite the Online Bullet
Eighty-one percent of small businesses
that maintained an online presence during last year's holiday season reached new
customers, leading to an increase in sales and profitability, according to a new
Harris Interactive survey released by Yahoo... Salesforce.com
Readies for Airforce Wireless Debut
After experimenting with similar,
albeit limited, applications, Salesforce.com is about to introduce a mobile product
called Airforce Wireless Edition. The multiplatform product works on any device
that has a wireless connection...
Amazon
gives associates one-click option
Amazon.com has modified its associates
program to allow members to offer "1-Click" Amazon shopping directly
from their own Web sites.
MODEL:
PARTICIPANTS Supply Chains: Where Next?
Collaborative
planning a painfully incremental process companies must address to survive; don't
blame technology, panel says...
Partner
Self-Service
Providence Washington Insurance reduces administrative and
overhead costs by using Web services to give agents more power MODEL:
INFLUENCES Priceline Plans Layoffs as Air Slump
Persists
Casting a shadow over what has become a dot-com turnaround success
story, Priceline.com announced it will lay off 15 percent of its workforce and
will trim some product lines after a larger-than-expected quarterly loss...
Gartner Predicts
Vendor Bloodbath
Gartner analysts have painted a desperate picture for
suppliers across all technology sectors, predicting widespread consolidation and
company failure. Some 65 per cent of chief information officers believe that their
budgets will be flat or reduced next year, and significant growth is not expected
in the software sector until 2008...
Dishing
It Out
A decade ago, satellite TV was not all that appealing. The dishes
were huge and unsightly, you needed a good set of rabbit ears or a rooftop antenna
to pull in local channels, and the monthly fees were sky-high. Now, all that is
changing. Cable remains king, but satellite providers have been making an impressive
grab for market share...
Order a cake or buy a traditional
costume: U.N. sees e-commerce opportunities for poor nations
A delicious
"Crocante de Lucuma," with a chocolate brownie base and a praline icing?
Or maybe a "Mazapan con Rosas," covered with apricot cream and marzipan?
At the Web site tortasperu.com you can take your pick, place your order and within
72 hours a 20-portion sweet delicacy will arrive at your loved one's door, courtesy
of a Peruvian company. STRATEGY DEPLOYED Red
Hat's Switch Campaign
Like Apple Computer, Linux vendor Red Hat is playing
the role of challenger as it tries to convert longtime users of a competing brand
to its own products. But according to officials at Red Hat, the similarity between
the two companies' missions ends there...
Dell Unveils New Entry-Level Server
In a move that
reflects industry trends, Dell has introduced a multipurpose small business server
starting at $999. Many of the company's rivals in the server market, including
IBM, Hewlett-Packard and Sun Microsystems, have already introduced low-cost entry-level
units...
Consumer-Oriented Tech Firms Set Sights on Businesses
EBay, AOL, Nokia and Verizon Communications recently made big investments
on new products targeting businesses. That's occurred even though consumer spending,
where those companies get much of their revenue, has been relatively strong. Why
bother? A well-timed entry into a business market can bring big bucks when the
economy turns around...
Perfect Execution
The gap between supply chain planning
and execution is often a wide one. Fortunately, event management can help you
close it. In nearly every industry, there's a direct correlation between revenue,
margins, and an organization's operational capabilities. Operational capabilities
affect service levels, inventory and obsolescence, cycle time, and operational
costs as well as the ability to provide value-added services. The ability to manage
and align operational capabilities reflects the direct linkage between the planning
and execution systems of an organization. Amazon To Take Reins at CDNow
CDNow.com has announced
it will outsource its Web site operations to Amazon.com, becoming the latest in
a string of online merchants to choose to join, rather than fight, the e-tail
giant...
STRATEGY: MANAGED How To Undo
AOL Time Warner
Unwinding the biggest corporate merger in history would
be a lot harder than saying "Make it so." And yet, imagine the possibilities.
Freed of its online albatross, the old Time Warner might reclaim a stature befitting
the world's largest media company...
A Bigger, Better HP
With the merger of Hewlett-Packard
and Compaq a done deal and its strong reputation intact, the new HP seems well
positioned to remain a leading force in the global IT arena. But will the company
be able to achieve its lofty goals?...
Xerox to Cut
915 Jobs, Take $400 Million Charge
Palo Alto, Calif. -- In an across-the-board
restructuring, Connecticut-based office equipment maker Xerox Corp., a company
with strong ties to Silicon Valley, on Tuesday said it would cut 915 jobs and
take a charge of up to $400 million. Including previously announced cuts, the
company will reduce its work force by 2,400 jobs over the next few months as it
struggles to return to profitability. Xerox still has a significant number of
employees in the Bay Area, and operates a research center in Palo Alto. Web Metrics that
Matter
Web metrics are no longer one-size-fits-all. Now they must match
your website's business and audience. Here are the latest tools to gauge your
website's effectiveness.
Yahoo's
Surprising Success Strategy
Of all Yahoo's recent efforts to diversify
its revenue base beyond advertising, the company's alliance with SBC to offer
co-branded Internet service has raised the most eyebrows. Is Yahoo! on track with
its new initiatives, or is it losing the focus that made it a force to be reckoned
with in the online arena?...
EBay Takes on Amazon with New Store, Free Shipping
In what may be its most direct competitive move yet against e-tail giant
Amazon.com, eBay has announced plans to consolidate its electronics listings into
a single online store and to offer free shipping on some purchases...
IBM To Sink $1B into Research/Consulting Wing
IBM
has announced it will invest $1 billion to provide customers with access to a
team of 200 research consultants, who will split their time between pure research
and working with customers on real-life computing and business problems. "IT
research has to change along with the industry," IBM senior vice president
Paul Horn told the E-Commerce
Times...
About
the Author: Mitchell
Levy, is President and CEO of ECnow.com (http://ecnow.com),
an e-commerce management consulting company helping individuals and corporations
transition from the industrial age to the Internet age through strategy, marketing,
and off-the-shelf and customized on-line and on-ground training. He is the author
of the book E-Volve-or-Die.com (http://e-volve-or-die.com),
creator of the Value Framework™
and author of the Value Framework Workbook™
(http://ecnow.com/value/), Executive Producer
of VMS3.info (http://VMS3.info), the Founder and
Program Consultant of the premier San Jose State E-Commerce Management Certificate
Program (http://ecmtraining.com/sjsu),
former Chair of comdex.biz at Comdex Fall, and Chairman of the Pay-per-Performance
PR Agency Media Attention Now TM (http://ecnow.com/mediaattention),
the on-line learning content production company Transition Learning (http://transitionlearning.com)
and the CEO Networking organization CEOnetworking (http://ceonetworking.com).
Mitchell was at Sun Microsystems for 9 years, the last 4 of which he managed the
e-commerce component of Sun's $3.5 billion supply chain. Mitchell is a popular
speaker, lecturing on ECM issues throughout the U.S. and around the world.
Read more about Mr. Levy: http://ecnow.com/ml_bio.htm
Public speaking appearances I've given: http://ecnow.com/speaking.htm
Read about ECnow.com's media coverage: http://ecnow.com/media
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