Value Framework™

E-Commerce Trends

Have an Expert Analyze Your Company via the Value Framework™





Subject: May 2003 VMS3.info: Nokia Analyzed via the Value Framework
VMS3.info brought to you by ECnow.com
Your Link to E-Commerce Management / E-Business Strategy
May 1, 2003 *4,600 subscribers* Volume 5, Issue 5
VMS3.info Online:
View this Issue Online:


Inside this Issue:

Business News via the Value Framework™ Lenses
Management Perspective

by Mitchell Levy, Author of the book E-Volve-or-Die.com, Creator of the Value Framework™
Executive Producer, VMS3.info

VMS3.info News



Search Engine Visibility
Schleuniger learns how to get seen first in browser-based searches, the source of significant business. There are a lucky few enterprises whose names are household words. The rest of the corporate world -- the vast majority -- struggles for visibility.

IM in Financial Services
Forex Capital Markets broadly adopts LivePerson for real-time customer interactions; sales and customer service benefit. Forex Capital Markets (FXCM), a firm specializing on online currency trading said today it is using LivePerson interaction chat technology across U.S. and Asian operations and in a joint venture.

No Dude, More Sales For Dell
The demise of the dude hasn't hurt Dell. Despite the retirement of its hip pitchman, Dell recaptured the top spot from Hewlett-Packard as the world's largest computer maker, according to numbers released by two research firms. Dell accounted for 17.3% of global PC shipments during the first quarter of 2003, market research firm IDC said, compared with HP's 15.8%. The next three in the top five--IBM, Fujitsu, and Toshiba-- were far behind, with just 5.4%, 4.8%, and 3.7% market share, respectively.

Many websites break anti-discrimination laws
The Disability Rights Commission (DRC) is to begin the UK's first formal investigation into the design and technical barriers that make many websites inaccessible to people with disabilities.



Webcasters, Music Industry Reach Royalty Deal
In an effort to avoid the costly arbitration proceedings of last year, the recording industry and webcasters on Thursday agreed to royalty rates and terms to apply to commercial subscription and non-subscription-based webcasters and Internet radio. The parties submitted the proposal to the Copyright Office for industry-wide adoption.

The Comcast shakedown
Flush with its purchase of AT&T Broadband, the biggest cable company on the block intends to make size matter.

AT&T to sell prepaid cards for buying products online
They'll soon be hanging from hooks at checkout counters across the country, most likely near the bubble gum and breath mints...And though AT&T is gearing them toward parents who don't want to fork over credit card numbers to their kids, Internet watchers believe an equal or greater profit may lie in tailoring this type of card toward the last things most parents want their kids going anywhere near: Internet pornography and gambling sites.



EBay For Small Business - Small Business Computing
When Brent and Priscilla Crouch of Greenbrier, Tenn. heard about a neighbor's teenaged son earning $15 to $20 a week re-selling products on eBay, it started them thinking. Could they do the same thing on a slightly bigger scale and turn it into a viable small business for Priscilla to run from their home? Three years later, with their company, Jillian Distributors, on track to hit $200,000 in annual revenues, the answer is a resounding yes — as it has been for scores, possibly hundreds, of other eBay entrepreneurs.

Google Inks Amazon to Comprehensive Search Deal
Google sewed up an agreement to provide paid links and Web search on Amazon.com's (NASDAQ:AMZN) popular e-commerce site, claiming yet another big traffic source in the hotly competitive paid search space.

Kimberly-Clark Unlocks Value
For enterprises in particular, crafting a complex e-business strategy is a stiff challenge. A plethora of legacy systems, ingrained cultural reluctance to change, and the difficulties of effective governance in a diffuse environment come together to daunt most enterprises ready to embrace e-business.



Sybase Closes Chinese Offices Amid SARS Fears
Amid growing panic over a possible epidemic of Severe Acute Respiratory Syndrome, or SARS, Dublin-based Sybase said on Friday that it has temporarily closed its offices in China, Reuters reported. The infrastructure software company, which employs about 300 workers in the country, said the major concern was that fear of the illness will hurt
its business. "I am very worried, the uncertainty kills markets," John Chen, the chairman and CEO of Sybase, told Reuters. "It's all a matter of confidence and if every day there are more cases and more people die, the impact will be quite dramatic by the end of the June quarter." SARS has killed more than 250 people in China over the past several months.

Whatever Happened to the Recover
For months, it has seemed as if an economic rebound might be just around the corner, or at least around the next fiscal quarter, thanks to cautious optimism on the part of some analysts and market observers. According to these pundits, we should have been basking in the dawn of recovery by now, aglow with relief that the downturn was over at last.

The Importance of Being Strategic
The state of the CIO in 2003 is strategic...Our second-annual survey of more than 500 CIOs reveals that (no surprise) your budgets are still tight and that (not coincidentally) you have to prove the value of each and every IT system and project deployed or planned. Yet despite the pressure to cut and the charge to do more with less, you are looking ahead rather than hunkering down... More than three-fourths of you say that strategic thinking and planning is pivotal to your success in this business climate.

Utility Computing: The Next New IT Model
IBM says it's investing $10 billion in it, some $800 million of that in this slow-tech year alone. And that's largely for "education" (okay, hype) to convince managers in every corner of the IT universe (one would assume) that this is the Real McCoy. And they're just one of the proponents.

Saying ‘no thanks’ to the Internet
Online growth in U.S. flattens as some simply opt out. Some 42 percent of Americans don’t use the Internet. About one-fifth of those unwired folks say that’s the way they like it, according to new research.

Record labels sue Napster investor
Two major record labels filed suit Monday against venture capital firm Hummer Winblad Venture Partners for its investment in Napster, alleging that it contributed to rampant music theft through the former file-swapping network. Universal Music Group and EMI Recorded Music filed a lawsuit in the U.S. District Court in Los Angeles against San Francisco-based Hummer Winblad, its cofounder John Hummer and general partner Hank Barry, who was formerly the CEO at Napster.



McNealy: Sun Software Strategy 'Unfairly Maligned'
Sun Microsystems' forthcoming Project Orion will prove that the vendor can make money on its long-criticized software business, said Sun Chairman and CEO Scott McNealy Thursday. On a conference call reporting the vendor's earnings for the third-quarter of fiscal year 2003, McNealy defended Sun's software strategy, which he said has been "unfairly maligned" for its lack of profitability.

IBM deploys Rational to target legacy apps
After acquiring Rational Software for $2.1 billion in December, IBM has offered some insight into its plans to wrap Rational’s development tools into the On Demand initiative. Coming down the pike is deeper integration of Rational’s application development life-cycle management tools into each of IBM Software’s key product units: WebSphere, Tivoli , IBM Lotus, and DB2.

Oracle Goes For BEA’s Jugular With New App Server
Offers competitive pricing, free migration for WebLogic customers...Oracle Monday unveiled a new edition of its 9iAS Java application server and a new program aimed at stealing market share from competitor BEA Systems by offering a free switch from BEA to Oracle, executives said in a press conference.

Microsoft reportedly seeking to buy Sega
Microsoft tends to look outside Redmond to beef up its Xbox game titles, and has snapped up some rising game developers over the past several years. Now, Japanese game maker Sega is entertaining offers from corporate suitors, and Microsoft is thought to be one of the interested parties. Japan's Yomiuri newspaper this week reported that Microsoft has approached Sega about buying a stake in the company.



Manage the Ecommerce Business - How to Choose a Web Analytics Solution
Clarifying the issues involved in managing and measuring Web analytics is critical to e-business success. My goal isn't to recommend one product or another. I want to arm you with the right questions so you can make up your own minds.

Can eBay Keep Setting the Pace?
Any company that transforms itself from small-time mover to big-time shaker reaches a point at which its scrappy startup energy and freedom of movement are hindered by newfound size and operational complexity.

What Makes Southwest Airlines Fly
How does Southwest Airlines keep making money? After all, the airline industry overall is in a shambles. US Airways and United Air Lines are reorganizing in bankruptcy while American Airlines flirts with the same fate. As a group, the nation’s biggest air carriers have lost tens of millions of dollars over the past several years, with no immediate recovery in sight. Yet the secret to its success, said Southwest chairman Herb Kelleher during a talk at Wharton April 22, is available for anyone, including its competitors, to see.

Roxio Sheds GoBack Assets
As part of a deliberate strategy to stick to its digital media roots, Roxio has sold off the assets of the GoBack system recovery utility to Symantec Corp. in a deal valued at $13 million.



The Wal-Mart Empire: A Simple Formula and Unstoppable Growth
For the second year in a row Wal-Mart topped Fortune magazine’s list of largest companies and is also the magazine’s most-admired firm, the first time one company has shared both honors since the annual survey began in 1955. The giant retailer continues to expand worldwide, planting giant supercenters as well as new neighborhood-scale markets in its attempt to offer more and more goods to a wider array of shoppers. But Wharton faculty and outside analysts note that Wal-Mart still faces a few challenges, ranging from its own centralized operations to union opposition to problems with local zoning boards.

EBay maps big expansion
Fast-growing eBay on Wednesday unveiled a major real estate expansion plan that includes creating a North San Jose campus and possible redesign of its West San Jose headquarters. The plan calls for the online auction firm to purchase the land and five buildings on a North San Jose site owned by software company Novell for an undisclosed price. The complex now has 511,000 square feet of office space and comes with rights to build an additional 330,000 square feet.

Futurist Fears End of Innovation
Author Howard Rheingold believes the freedom of technologists to innovate is under attack as never before. Delivering the keynote speech at the O'Reilly Emerging Technology Conference, Rheingold warned that vested interests, flexing their political and economic muscle, are stifling technological innovation.

Online Grocers: Finally Delivering the Lettuce
Brick-and-mortar chains are finding profits in cyberspace... Eager to avoid the fate of the dot-com pioneers, today's online grocers are playing it safe. Instead of headlong expansion, they're introducing the service one city at a time. While Webvan ran through $1 billion before shutting down two years ago, the new players are making do without expensive, high-tech warehouses. PublixDirect, for instance, run by privately held Publix Super Markets Inc., has just a single facility to serve South Florida. Safeway Inc. (SWY ) and Albertson's Inc. (ABS ) fill orders right out of their stores.


About the Author:

Mitchell Levy, is President and CEO of ECnow.com (http://ecnow.com), an e-commerce management consulting company helping corporations transition from the industrial age to the Internet age through strategy, marketing, and off-the-shelf and customized on-line and on-ground training. He is the author of the book E-Volve-or-Die.com (http://e-volve-or-die.com), creator of the Value Framework (http://ecnow.com/value/), Executive Producer of VMS3.info (http://VMS3.info), the Founder and Program Consultant of the premier San Jose State E-Commerce Management Certificate Program (http://ecmtraining.com/sjsu), former Chair of comdex.biz at Comdex Fall, and Chairman of the Pay-per-Performance PR Agency Media Attention Now TM (http://ecnow.com/mediaattention), and the CEO Networking organization CEOnetworking (http://ceonetworking.com). Mitchell was at Sun Microsystems for 9 years, the last 4 of which he managed the e-commerce component of Sun's $3.5 billion supply chain. Mitchell is a popular speaker, lecturing on ECM issues throughout the U.S. and around the world.

Read more about Mr. Levy: http://ecnow.com/ml_bio.htm
Public speaking appearances I've given: http://ecnow.com/speaking.htm
Read about ECnow.com's media coverage: http://ecnow.com/media


To subscribe to VMS3.info, please visit http://www.VMS3.info or send e-mail to vms3.subscribe@ecnow.com?subject=vms3.May2003+subscribe


Back to the main VMS3.com Page (http://VMS3.info)
Back to this issue: (

Home | eZine Signup | About VMS3.info 
E-Commerce Resources | E-Volve-or-Die.com | Internet Marketing





VMS3.info is produced by ECnow.com (http://ecnow.com)
Copyright © 1999-2009 by ECnow.com, Inc., All rights reserved
21265 Stevens Creek Blvd., Suite 205
Cupertino, CA 95014, 408-257-3000 (Tel), 603-843-0769 (eFax)
E-mail: General (
Webmaster (