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Inside this Issue:
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Business
News via the Value Framework™ Lenses
Management Perspective
by
Mitchell Levy, Author, E-Volve-or-Die.com, Author,
the Value Framework™
Executive
Producer, VMS3.info
VMS3.info News
The Case
for E-Business Outsourcing
When you want something done right, there
are times when doing it yourself is not the best option. Even the best companies
need to recognize the limitations of their operational expertise and know when
to outsource certain e-business functions... Chain Reactions
Lockheed Martin
Aeronautics Co. is looking to cut costs and hit its deadlines on the multibillion-dollar
Joint Strike Force (JSF) contract. To that end, the Fort Worth, Texas-based company
is upgrading its design systems so it can more efficiently share complete supply
chain information with its subcontractors and key business partners.
Brand New Jargon,
Same Old Customer Service
Listen to the next conversation you hear about
CRM automation and processes, and IT, in general. Then ask yourself, how much
is the jargon being used to add to our understanding of basic business concepts?
Better yet, ask yourself whether CRM jargon is advancing the cause of improving
customer relations... Microsoft and
Verizon Join Forces on Wireless Data
Microsoft and Verizon have joined
forces in a manner likely to have broad implications for the U.S. wireless market.
They have agreed to deliver mobile data services based on the MSN platform to
Verizon's extensive customer base...
E-Commerce: Hard Numbers
While every major analyst group predicts steep increases in e-commerce volume
in the years to come, less thought is given to precisely which channels will enable
electronic transactions. A new report from research aggregator eMarketer gives
a snapshot of e-commerce metrics and indicates that electronic data interchange
(EDI) is the predominant channel for e-commerce today. However, according to the
research, EDI will give up share to e-marketplaces and Internet-based technologies,
and by 2004 or 2005 the value-added network (VAN) might not be the predominant
channel that it currently is. Priceline
Joins Fixed-Price Parade
In an effort to recapture ground lost to such
competitors as Hotwire and Orbitz, reverse auction company Priceline has become
the latest travel service vendor to climb aboard the fixed-price marketing train.
Sun Portals To Offer Yahoo! Content
Sun
Microsystems has forged an alliance that will bring Yahoo's content to its enterprise
portals. The pact is designed to drive adoption and use of such portals, which
allow business users to access corporate e-mail and information on a single Web
site...
MODEL:
PARTICIPANTS What's Your
Supply Chain Type?
What does the term “supply chain” mean?
Is your definition the same as your supplier’s? How about your competitor’s
or your customer’s? The Center for Strategic Supply Leadership has identified
16 different types of supply chains in use today. Using this classification system,
companies can determine where they fall on the supply chain spectrum—and
whether the model they have chosen is the best one for their business.
Pivotal Goes Vertical
CRM software maker
Pivotal has announced a group of industry-specialized applications for the investment
banking, healthcare insurance, and real estate/construction industries. These
are the first in a planned series of vertical applications targeting mid-size
enterprises, the company said...
The Incredibly Quiet E-Commerce
Explosion
E-commerce is garnering converts at an increasing pace, even
though it is not grabbing the headlines it once did. "The emphasis of e-business
has shifted away from the 'e' part to focus on the 'business' part," Meta
Group vice president Gene Alvarez told the E-Commerce Times... E-BIZ IN ACTION: Bottling Supply Chain Data
Coca-Cola
Bottling Company Consolidated (CCBCC) operates 93 bottling locations, all of which
have to know what to put on their trucks on any given day. Unfortunately, the
data that CCBCC needs to get the job done resides mainly in an IBM mainframe,
which does a poor job of pushing legacy data in a useful way, and doesn't communicate
well with CCBCC's Oracle and Manugistics systems. To solve the problem, CCBCC
decided to work with three best-of-breed e-business software vendors rather than
building a data warehouse. By closing gaps between its various systems, and refining
the process of data extraction and reporting, CCBCC now gets real inventory visibility,
timely forecasts, and the trucks roll with their proper loads.
Amazon
Brings Back Old Rules in New Economy
These rules of the so-called new
economy led Internet companies to sell merchandise at steep discounts and deliver
it for free, but earned a place in the annals of stupid business practices after
one too many online furniture store tried to swallow the costs of shipping solid
oak bookcases. BroadVision
Narrows Focus
Consolidates products, cuts engineering staff and emerges
with
next-generation 7.0 software STRATEGY: MANAGED Building
Organizational Capital
IT can boost productivity, but the real gains for
a business come from combining IT investments with investments in corporate culture
and organizational practices, according to an MIT study.
How
IBM Conquered the E-Commerce Software Market
While Big Blue's name was
not always synonymous with e-commerce, the technology giant has become a major
player in the sector in recent years. "They made a number of wise decisions
in terms of forming strategic partnerships," Yankee Group program director
Jon Derome told the E-Commerce Times...
Epinions: An E-Commerce Success That Almost Wasn't
In
2001, Epinions.com faced the same choice as scores of other dot-coms: Adapt or
die. While the shopping information site had attracted millions of repeat users,
it was wholly dependent on advertising revenue. "It was a pretty hard summer,"
Epinions CEO Nirav Tolia told the E-Commerce Times...
Will eBay Strangle Online Commerce?
EBay may have an imperfect business model, as Yankee Group analyst Rob Lancaster
told the E-Commerce Times, but users clearly are buying into that model, and the
auction giant eventually could overshadow other e-tailers as it extends its reach
into other areas of e-commerce...
The Future of GPS
Whether making air travel safer,
supporting down-to-earth scientific research or just directing cell phone users
to a good local restaurant, devices employing global positioning system technology
will play an increasingly visible role in daily life. In the United States, GPS
already is used for navigation and highway assistance.
Instant
Messaging Comes of Age for Enterprise
Hubz, a new Java-based instant
messaging product unveiled by Digi-Net Technologies, could become a useful tool
for enterprises that are taking to the Web to save time and money and build a
sense of community among customers and employees...
About
the Author: Mitchell
Levy, is President and CEO of ECnow.com (http://ecnow.com),
an e-commerce management consulting company helping individuals and corporations
transition from the industrial age to the Internet age through strategy, marketing,
and off-the-shelf and customized on-line and on-ground training. He is the author
of E-Volve-or-Die.com (http://e-volve-or-die.com),
author of the Value Framework™
(http://ecnow.com/value), Executive Producer
of VMS3.info (http://VMS3.info), the Founder and
Program Consultant of the premier San Jose State E-Commerce Management Certificate
Program (http://ecmtraining.com/sjsu),
Former Chair of comdex.biz at Comdex Fall, and Chairman of the Pay-per-Performance
PR Agency Media Attention Now TM (http://ecnow.com/mediaattention),
the on-line learning content production company Transition Learning (http://transitionlearning.com)
and the CEO Networking organization CEOnetworking (http://ceonetworking.com).
Mitchell was at Sun Microsystems for 9 years, the last 4 of which he managed the
e-commerce component of Sun's $3.5 billion supply chain. Mitchell is a popular
speaker, lecturing on ECM issues throughout the U.S. and around the world.
Read more about Mr. Levy: http://ecnow.com/ml_bio.htm
Public speaking appearances I've given: http://ecnow.com/speaking.htm
Read about ECnow.com's media coverage: http://ecnow.com/media
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