CONTENT, PORTALS & COMMUNITY News

Subject: May2001 ECMgt.com: Customers Rule
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May 1, 2001 *4,200 subscribers* Volume 3, Issue 5
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  • What's holding up media convergence?
  • WLANs extend Tarheel net
  • New security initiative raises concerns about duplication
  • IE Hole-Finder in Odd Position
  • Napster alternatives start blocking songs
  • The Real Wireless Innovators
  • Phone search site adds fees for heavy users
  • Techies plug into hot skills
  • Did AOL shoot the messenger?
  • Yahoo to remove adult-related products from Web sites
  • Blockbuster's Big Turnaround
  • IRS Call Center Upgrade Aims To Boost Tax-Time Services
  • Acquisitions squeeze DSL
  • Biggest Job Losses Since 1991 Recession
  • Borderline Savings
  • Despite growth in online usage, banks urged not to forget their roots
  • E-Commerce Shakeout: Mature Web Emerges
  • GM updates BuyPower technology
  • DOT refuses to block launch of Orbitz travel Web site
  • Money! I Spammed the Kids
  • More Bangalore For Their Bucks

What's holding up media convergence?
Convergence--a buzzword much employed in certain circles--is a lot like the weather: Everybody's talking about it. No one can control it, and how you prepare for it depends on where you are.

WLANs extend Tarheel net
Wireless LANs make financial, practical sense to UNC's tech chancellor

New security initiative raises concerns about duplication
A fee-based security information service announced by the Internet Security Alliance prompted some analysts to question whether the new effort will duplicate other programs that have already been set up.

IE Hole-Finder in Odd Position
A hacker who discovered a potentially devastating security hole in Microsoft's Internet Explorer says he has found himself in the undesired position of providing technical support to people who cannot install the patch that Microsoft released to fix the flaw.

Napster alternatives start blocking songs
The record industry's attempts to stop online song trading are gaining traction beyond Napster, as other leading music swapping sites have begun blocking downloads of copyrighted tunes on their services.

The Real Wireless Innovators
The wireless business is futile if you know technology but don't know what your customers want.

Phone search site adds fees for heavy users
Online telephone directory service 555-1212.com is now charging fees for customers who seek more than 30 residential phone numbers a month.

Techies plug into hot skills
If it doesn't produce ROI, kiss the bonus goodbye

Did AOL shoot the messenger?
A little - publicized but startling study released showed that one of AOL's chief rivals in this market, Microsoft's MSN Messenger, tallied more subscribers worldwide.

Yahoo to remove adult-related products from Web sites
In response to media attention and concerns from users, Yahoo Inc. said it would no longer provide adult-related products on its Web sites.

Blockbuster's Big Turnaround
Viacom's announcement that it has abandoned its plan to sell off its 82-percent stake in Blockbuster represents an important milestone in the video-rental chain's history.

IRS Call Center Upgrade Aims To Boost Tax-Time Services
Among its initiatives, the IRS has recently completed a $2 million upgrade of its call center applications, in time for this year's tax season spike.

Acquisitions squeeze DSL
Prospects
dim for greater choice, lower subscription cost

Biggest Job Losses Since 1991 Recession
The U.S. economy lost 86,000 jobs in March, the Labor Department said. It was the biggest job loss since November 1991.

Borderline Savings
Big money is lost every day while trucks sit idle at international crossings, waiting for paperwork clearance. A new technology hopes to streamline the process.

Despite growth in online usage, banks urged not to forget their roots
Consumers still see the brick-and-mortar bank branch as their main source for financial services, despite a growing comfort with online services offered by such institutions.

E-Commerce Shakeout: Mature Web Emerges
In the face of a very public shakeout of Web businesses, a new, increasingly mature online business picture is emerging

GM updates BuyPower technology
GM announced a deal to upgrade its consumer Web site, GMBuyPower.com, with new technology that lets car buyers access the site faster and on a variety of platforms, from cell phones to handhelds.

DOT refuses to block launch of Orbitz travel Web site
Despite fears from competitors that the not-yet-launched Web site Orbitz will be anticompetitive, the U.S. Department of Transportation says any such designation is premature.

Money! I Spammed the Kids
Once again, e-commerce is getting just a bit too comfortable with itself. Just when the dot-com shakeup seems to be leveling off, surviving companies are neglecting one of the key issues that could prove to be their undoing: children's privacy.

More Bangalore For Their Bucks
The expanded H-1B visa program lets U.S. firms recruit heavily from India. But Indian firms are also profiting.

 

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