ECMgt.com: March Volume 3, Issue 3 - The New Economic Environment

• Management Perspective: 2000 E-Commerce Recap by Mitchell Levy (http://ECMgt.com/Mar2001/management.perspective.htm)
• Sponsors (ECMsym.com Symposium, neoIT.com, Fort Point Partners,Delano Technology, "E-Volve-or-Die.com: Thriving in the Internet-Age Through E-Commerce Management") (http://ECMgt.com/Mar2001/sponsors.htm)     
• The Evolving ASP's: The Right Track in the "Internet-time" Environment by Paras Gupta (http://ECMgt.com/Mar2001/feature.article.htm)
• E-News Sections (http://ECMgt.com/Mar2001/all-enews.htm)  
  • E-Strategies (sponsored by ECnow.com) (http://ECMgt.com/Mar2001/e-strategies.htm)
  • E-Products (http://ECMgt.com/Mar2001/e-products.htm)
  • E-Services (http://ECMgt.com/Mar2001/e-services.htm)
  • E-Marketing (http://ECMgt.com/Mar2001/e-marketing.htm)
  • E-Commerce Supply Chain (http://ECMgt.com/Mar2001/supply.chain.htm)
  • Governance & Going Global   (http://ECMgt.com/Mar2001/governance.going.global.htm)
  • Partners & Deals (http://ECMgt.com/Mar2001/partners.deals.htm)
  • Movers & Shakers (http://ECMgt.com/Mar2001/movers.shakers.htm)
• Jan '01 Survey Question (http://ECMgt.com/Mar2001)
• Readers Comments (http://ECMgt.com/Mar2001/readers.comments.htm)
• Becoming a Sponsor (http://ecmgt.com/sponsor.info.htm)
• Contributing to ECMgt.com (http://ECMgt.com/Mar2001)
• Contacting Us (http://ecmgt.com/contact.htm)
• Miscellaneous Info (http://ECMgt.com/Mar2001)

Thank you for your comments, suggestions and responses to our survey question. We will not be posting a survey question this month; however, if you have any comments, email us ecmgtsurvey@hotmail.com. We currently have over 4,100 subscribers. If you like what you read, please let your friends, clients and co-workers know about our free newsletter.

Although we are already mired in the New Economy, we are just at the beginning of the changes, as brick and mortar companies race to be successful online, and dot.coms try to dethrone established companies' brands. There will be more consolidation, hybrids, partnering, and new business models that will shift the mix and balance of power.

The backdrop of the last year in the financial markets paints a very interesting story. In 1999, Internet stocks were the high-flying, "can do no wrong" darlings of Nasdaq, and dot.com envy was epidemic. Only a year later, reality checks against valuation and global earnings warnings from technology firms caused the market to slide into rapid decline. Untold was a story in the making, as click-and-mortar entities, hybrid purchasing models, reflecting our human nature, and new alliances were laying the foundation for the next ten years. Let's look closer:

A view from now into the future.
E-Commerce really got started in 1996, when there were less than 25 million Web users. Software and computers were the most common purchases, and Amazon.com had been open for less than a year. Internet commerce was just scratching the surface.

The middle game - 1999 to 2001 was marked by market growth to 120 million Web users, among whom over half had made an online purchase. Over 50 million cell phones had Internet access, and 10 million transactions were made through mobile commerce. Half of all US households had computers with modems, and one third of all American Internet users would give up their television if forced to choose between it and their computer.

Projecting to 2005, 80% of North Americans will access the Web on a daily basis. 150 million shoppers will buy something once a week, with total consumer spending of $250 billion dollars - 10% of all retail. Business to business e-commerce will represent almost 4 trillion dollars, with 50% of all B2B transactions facilitated by networked digital commerce.

In the end game - 2010 - all business to business transactions in the developed world of 3 billion people will be done over broadband multi-protocol networks, and consumer retail in North America will exceed 1 trillion dollars. Over 500 million cell phones will exchange email, and less than one billion people on the planet will have never used the Internet.

At the end of this -; who will have won, lost, or successfully e-volved into holistic Internet enabled entities?

Back in 2000 and 2001, retail firms including Barnes and Noble, Eddie Bauer, Wal-Mart, Target, and Kmart, realized that to hold onto their customer base, and to satisfy the needs of increasingly Internet-enabled customers, product catalogs, pricing, customer service, and transaction-capable e-commerce sites were a necessity. Amazon.com and Drugstore.com proved that Internet commerce worked, and was more than palatable. But the need for a physical presence, not just for returns, but to "ground" shoppers who needed more "security", was a necessity. Ironically, many retail firms actually chided their online counter parts for "stealing business" from them. They never realized that they had lost track of their customers, and worse still, their transactions. Christmas 2000 put the large shopping establishments firmly with a foot in each canoe, which successfully bridged the gap for many shoppers.

Bricks to clicks
Barnes and Noble watched Amazon go out early and score 20 punches in the first round, but carefully waited and watched, then launched its own dot.com division. The secret to their longevity was realizing the need to brand themselves in both venues through such tactics as marketing to physical store customers with online coupons, and providing in-store kiosks. They and Sephora learned that the "buy anywhere, return anywhere" model was the secret. Both firms adopted the policy that customers were customers, no matter where they bought. Best Buy implemented a searchable catalog with options to buy online or in person, to have a product shipped or picked up from the store, and also provided clear information on where to return it if necessary. They e-volved.

Click and mortar became a holistic retail approach and key migration of strategy. Consumer behavior changed at the end of the year 2000, with many people shopping online, and buying in person, or shopping in person and buying online. From the kiosks set up at Barnes and Noble, retail firms quickly learned how to track their customers, no matter where they went. Direct email marketing and database mining merged in - of all places -; Buffalo, New York!

Premier Wines in Buffalo issued a "rewards card" that was scanned in the store, recording your purchase through the POS terminal and bar code, often with sale items. They "bound" your email address to the transaction, and then delivered targeted messages based on your purchase patterns. Using permission marketing, their program drove customers both to their e-commerce website and into their physical store, the way that most of us shopped back then.

Hybrid purchasing patterns, and a move towards "click and mortar", signaled the turn when the Internet became part of the holistic strategy for the firms that would e-volve, but it took almost 20 years for digital commerce to see it.

The evolution of the hybrid customer has been an important factor in e-Commerce. ATM use in the early 1990s gave us good indicators that people and technology mixed, but rates of adoption varied based on experience, technology optimism, and the "trust" factor needed in a transaction. It was no surprise that the 50% of Internet users who then shopped and purchased online looked like the 50% of bank customers who prefer ATMs. The surprise was that 80% of technology savvy users would use the Internet to gather information to make a physical purchase of durable goods. Not to be online was tantamount to not being in business.

The click-and-mortar approach wasn't a compromise between brick-and-mortar and the Internet. It was man and machine. You need a piece for each. Forrester's "technographics" only explained that Internet commerce adoption was related to technology comfort. The hybrid buying pattern, not correctly recognized with ATM use, and the trend to click-and-mortar, is explained simply that people need both machines and humans for transactions and commerce.

Superior human customer service at e-commerce sites, and a daring strategy by banks in 2002 to offer personalized bill presentment and account set up for their most profitable customers, will bridge any so called "technical divide". Internet users expect the efficiency of a machine, with the personal touch of a human. That was the secret of unraveling the hybrid user preferences of banking customers with ATMs. 24x7 customer service, online or human, to help track orders or finish transactions, will become a necessity.

Man and machine and fun along the way!
Movie Tickets.com and MovieLink (777film) capitalize on the efficiency and assuredness of "on-the-go", tech -savvy professionals who love to get out. The movie buffs can search films, reviews, and purchase tickets, but they pick up the tickets up at the physical outlet: - the theatre. Email marketing based on transaction history comes next, with personalization, and migration to other entertainment venues. Auto-by-Tel will pave the way for reverse auctions in car sales. We love to shop online, but buy and drive cars in person, enjoying the thrill of having the Internet level the playing field!

Clicks to bricks for business and government applications.
The IRS morphed early. State DMVs, the Social Security Administration, and almost all large metropolitan city services have been heavily leveraging their Internet investments. In 2005, the IRS will not only encourage e-filing, they will likely offer online tax services for business. Along the way, citizens will become netizens in their use of these services, and deployment of electronic forms, services, and Web based personalized self-service will become standard procedure.

Business and software firms also will realize that the Internet is the ultimate deployment vehicle for their services, but need to reach out to the millions of small businesses with a physical presence in a wired business world.

Office Max and Staples made key strategy shifts in 2000, looking at the value they brought to their business customers, and began to offer business services to help them become successful in an Internet economy. Small business embraced services with Microsoft B-central for targeted email marketing by neighborhood, and Quicken and Intuit brought online accounting services and more to the doorstep of a holistically wired brick-and-mortar world.

Dell Computer, AT&T, and broadband vendor Qwest all formed application hosting alliances with their telco partners, and started the first migration for many traditional hardware vendors (Dell) into the more lucrative value added business application hosting - from the very customers to whom they had only sold computers before.

The end game
In the end game, the successful firms that survived and thrived through the "dot.com crash of 2000" have realized three things.

• First, customers are customers, wherever they go. The task for the vendors is to understand as much as possible about them, and to be able to serve them in physical and online venues.
• Second, customers are human, and while we love technology, our relationship with machines and humans is not all or none, one or the other. We embrace both, and our behavior reflects that.
• Third, a physical presence and an Internet channel have synergy, not conflict. Successful firms drive their strategy to include off-line and e-business as integral and not separate, eventually merging their operations.

The turn of the century has been quite a time - and we all have grown better for it.

http://www.amazon.com/
http://www.drugstore.com/
http://www.irs.gov/
http://www.sephora.com/
http://www.eddiebauer.com/
http://www.premierliquors.com/
http://www.wal-mart.com/
http://www.kmart.com/
http://www.bluelight.com/
http://www.target.com/
http://www.movietickits.com/
http://www.auto-by-tel.com/
http://www.quicken.com/
http://www.intuit.com/

I hope you enjoy this eZine.
See you in cyberspace,

Mitchell Levy
Executive Producer, ECMgt.com <http://ECMgt.com>
President, ECnow.com <http://ecnow.com>
Founder and Coordinator, SJSU-PD ECM Certificate Program <http://ecmtraining.com/sjsu>

• ECMgt.com is the premier monthly ECM e-zine.
• ECnow.com is an e-commerce strategy, e-marketing and training firm. helping start-up, medium and large corporations change their business to harness the power of the Internet.
• E-Volve-or-Die.com is a book one must read to help them figure out how to e-volve-or-die
• San Jose State University, Professional Development, Electronic Commerce Management (ECM) is a Certificate Program for e-commerce professionals <http://ecmtraining.com/sjsu>.
• To subscribe to ECMgt.com, please visit http://www.ECMgt.com or send e-mail to VMS3.Subscribe@ecnow.com?subject=ecmgt.Mar2001+subscribe

 

SPONSOR'S CORNER 

Our transformation to a service economy, which began in the latter half of the 20th century, is nearly complete: most companies now believe they must differentiate themselves based on services, not products. The Internet and Internet-based technologies have dramatically accelerated this transformation over the last decade, reshaping industries from automotive manufacturing to book retailing, from personal computers to travel.

Companies in the service economy succeed by collaborating with all kinds of partners in all kinds of ways, in real-time over the Internet -; not by owning a captive supply chain or dominating a single e-marketplace. Technologies that enable flexible, large-scale, real-time Internet partnering and collaboration have begun to flourish. Virtually any company can digitize and share its core competencies -; the things it does best -; over the Internet. These core competencies can take the form of "web services" based in Extensible Markup Language (XML), a common language of eBusiness. Companies can combine their web services to create new, customized products and services and reach new markets -; all in a fraction of the time it took in the past.

Industry visionaries and business leaders are calling this dynamic new form of commerce "business webs." Don Tapscott, co-;author of Digital Capital: Harnessing the Power of Business Webs, writes: "Industry by industry, new net-enabled models are destroying the old models of wealth creation... call this new model of wealth the Business Web.... Whether b-webs seem attractive or not, ignoring them is perilous. Unlike other big ideas, b-webs are inevitable... the b-web is emerging as the generic, universal platform for creating value and wealth." 1

Millions of business webs will eventually arise as companies master the art of business web automation: the mass customization and production of Internet business relationships built on spontaneous alliances of partners, vendors and customers. Business web automation will redefine business and the post-millennium economy just as mass-production techniques kick-started and defined the modern industrial age.

1 Digital Capital: Harnessing the Power of Business Webs, Harvard Business School Press, 2000.

The business web movement is already well under way, and it's not just for Internet companies. Companies like GE Small Business Solutions, Pitney Bowes Capital Services, and CNA (one of the nation's largest commercial insurers) are structuring or restructuring their businesses around web services. These companies and countless others have identified the new imperatives of business:

All commerce and business is becoming native to the web, not just web-extended. Companies must look to the web for completely new ways to collaborate, extend their brands, create new markets, and manage their businesses for competitive advantage. Simply continuing to automate existing business processes and move them to the web will result in cost savings and operational efficiencies, but not in true competitive advantage and exponential business growth.

Corporate value is shifting from hard assets to digital capital and intellectual property. Companies are realizing the untapped value not just in their products and services, but also in their proprietary business processes, customer knowledge, service approaches, and other "soft" assets. Smart companies are turning to the web to share these digitized core competencies, as well as to outsource for those competencies that they don't possess in house.

Competition as we have known it is dead. To satisfy service-obsessed consumers who buy in Internet time, companies are finding that they must aggressively, dynamically and creatively collaborate with each other. Forget the old ways of vertical integration, competition and protracted product development cycles.

The Service Economy affects every company. Businesses are finding that the way they sell their products and the "buying experiences" they provide are at least as important as what they are selling. For example, customization may count for more in a car sale than the actual car model.

Speed (or lack of it) can kill. The Internet has dramatically sped up business across all industries, creating an intensely dynamic environment where time to market is quickly becoming the dominant success metric.

Web services and business webs provide the technical foundation that companies need to adopt the new operating style required by this dynamic business world: plug-and-play e-commerce. This new model means that companies can integrate themselves seamlessly into each other's

businesses to meet customer demands with little or no software programming and without the protracted business cycles of the past. As companies point and click to add partners to their business webs, the winners in plug-and-play e-commerce will be those companies that most quickly reinvent their businesses using web services, business webs and the new rules of business.

All reader comments are available at our bulletin board. Please go to http://venus.beseen.com/boardroom/s/26553 to read them your self or to post your own comments.

CONTENT - ECMGT.COM E-COMMERCE NEWS

• STRATEGIES & TRENDS
• E-PRODUCTS
• E-SERVICES
• E-MARKETING 
• SUPPLY CHAIN 
• CONTENT, PORTALS & COMMUNITY 
• GOVERNANCE & GOING GLOBAL 
• PARTNERS & DEALS 
• MOVERS & SHAKERS

STRATEGIES & TRENDS

This section sponsored by ECnow.com, please visit them at http://www.ecnow.com

• Sweden Remains Top IT Society; U.S. Slips
• Online Holiday Returns Pass $1B Mark
• Asia, the Emerging Net Giant
• Online Ads Drive New Site Growth
• Killer Tech Hub Forming in D.C.?
• Wireless Web Set For Exponential Growth
• DSL Set To Grow Globally
• IDC Forecasts Worldwide Disk Storage Systems Revenue Will Surpass $53 Billion in 2004
• E-Mail Habits Getting More Complicated
• Streaming Media Consumers Among Net's Most Active Users
• IT, Network Spending Headed Up, Despite Economic Slowdown
• Bad Reception
• Just in Time
• Home Web-Without-Wires Faces Battle Over Standards
• Top 17 Information Technology White Papers and Topics
• Music Shipment Stats Prove Their Point
• Thirty-Two Million Electronic Checks Processed in 2000
• PC-Based Music Will Outlive Napster - Webnoize
• Online Marketing in Canada
• Searching for terms across the world
• Wireless Web gaining ground in US
• Half of i-mode users pay for content
• Six million households to prepare tax returns online
• 60 percent of USA now online

Sweden Remains Top IT Society; U.S. Slips
Norway and Finland knock the U.S. out of second place in the race to access and absorb information technology.

• The Standard
• http://www.thestandard.com/article/display/0,1151,22077,00.html

Online Holiday Returns Pass $1B Mark
Online shoppers in the U.S. have already returned about US$1 billion worth of merchandise purchased during the 2000 holiday season, according to a report released by the Yankee Group.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7384.html

Asia, the Emerging Net Giant
More than 100 million new Internet users are expected to come online in Asia by 2004, representing 27 percent of all users worldwide. But while Hong Kong is well on its way, places like Vietnam lag behind.

• Wired
• http://www.wired.com/news/business/0,1367,41717,00.html

Online Ads Drive New Site Growth
Although the Internet advertising industry has taken a hit in recent months, a report released finds that online firms should not be so quick to scale back their Web-based marketing efforts in a bid to trim operating budgets.

• http://www.ecommercetimes.com/perl/story/7368.html

Killer Tech Hub Forming in D.C.?
Reputations are hard to change. Just ask the good folks at the District of Columbia's chamber of commerce. But a recent survey shows there are 332 technology firms in a city better known for high murder rates.

• Wired
• http://www.wired.com/news/business/0,1367,41640,00.html

Wireless Web Set For Exponential Growth
The wireless devices industry got some good news with the results of an adoption and usage of wireless devices study by the interactive products and services group

• TechWeb
• http://www.techweb.com/wire/story/TWB20010208S0003

DSL Set To Grow Globally
IDC predicts that the worldwide market for DSL Internet access is set to explode from 4.5 million lines in 2000 to 66.4 million in 2004.

• Nua
• http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356441&rel=true

IDC Forecasts Worldwide Disk Storage Systems Revenue Will Surpass $53 Billion in 2004
The disk storage industry will grow at double-digit levels. According to IDC, worldwide revenues in this market will increase at a compound annual growth rate of 12%, to $53.3 billion in 2004 from $28.4 billion in 1999.

• IDC
• http://www.idc.com/Hardware/press/PR/CP/GCP020501pr.stm

E-Mail Habits Getting More Complicated
Consumers' e-mail use has evolved, with nearly three-quarters of consumers (74%) now owning two or more e-mail addresses for an average of 2.6 per consumer

• Mediainfo
• http://www.mediainfo.com/ephome/news/newshtm/webnews/webtrend.htm#1

Streaming Media Consumers Among Net's Most Active Users
Internet usage as a whole may be dropping off slightly, but Americans are spending more of their online time using streaming media

• Cyberatlas
• http://cyberatlas.internet.com/big_picture/traffic_patterns/article/0,,5931_583321,00.html

IT, Network Spending Headed Up, Despite Economic Slowdown
IT procurement budgets are not being slowed by fears of an economic slowdown, according to a survey of Global 2000 corporations

• Cyberatlas
• http://cyberatlas.internet.com/big_picture/hardware/article/0,,5921_582631,00.html

Bad Reception
Today's latest buzzword is 'digital.' Fifty years down the road this may seem dopey, but for now, this little word symbolizes everything that's new and up-to-date.

• The Standard
• http://www.thestandard.com/article/display/0,1151,22267,00.html?nl=int

Just in Time
Rising inventories are a reality in the new economy as well as the old. But this time around, they may not be as painful.

• The Standard
• http://www.thestandard.com/article/display/0,1151,22294,00.html?nl=int

Home Web-Without-Wires Faces Battle Over Standards
Two camps of technology giants are slugging it out for the hearts of would-be sofa Web surfers.

• Yahoo
• http://dailynews.yahoo.com/h/nm/20010217/tc/wireless_networks_dc_1.html

Top 17 Information Technology White Papers and Topics
Bitpipe Inc., the leading syndicator of in-depth information technology (IT) content, announced today the Top 17 Information Technology research documents and topics for the month of January, 2001.

• PRNewswire
• http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/02-17-2001/0001430083&EDATE=

Music Shipment Stats Prove Their Point
While awaiting court action that could put the nail in Napster's coffin, the recording industry is holding up a new batch of numbers as further proof that downloading songs for free hurts sales of recorded music

• Newsbytes
• http://www.newsbytes.com/news/01/162139.html

Thirty-Two Million Electronic Checks Processed in 2000
The Electronic Payments Association estimates that 32 million paper checks were converted into electronic checks at retail locations in 2000.

• PRNewswire
• http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/02-16-2001/0001429532&EDATE=

PC-Based Music Will Outlive Napster - Webnoize
As the future of Napster as a company teeters on the brink of legal oblivion, the idea of listening to songs on a personal computer will live on, but for a price, according to a new study released today.

• Newsbytes
• http://www.newsbytes.com/news/01/162051.html

Online Marketing in Canada
Canadian marketers currrently spend more of their net budget on building their websites, but, they'll spend more on site promotion in the future.

• eMarketer
• http://www.emarketer.com/estatnews/estats/eadvertising/20010216_canada_mark.html?ref=wn

Searching for terms across the world
Proving once again that sex sells, a recent report found that terms like "sex" and "playboy" were among the most-searched-for online.

• eMarketer
• http://www.emarketer.com/estatnews/estats/eglobal/20010215_ww_search.html?ref=wn

Wireless Web gaining ground in US
Seven percent of US adults say they or someone in their household accesses wireless Internet services on a mobile phone, according to Taylor Nelson Sofres Intersearch.

• Nua
• http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356451&rel=true

Half of i-mode users pay for content
Forty-eight percent of the 18.8 million users of i-mode, the Japanese wireless service, are paying for content, according to an NTT DoCoMo executive who was speaking at the Business Mobile Forum 21.

• Nua
• http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356455&rel=true

Six million households to prepare tax returns online
As many as 6 million U.S. households could be filling out income tax returns online this year, a healthy increase over the 2 million that did the same thing last year

• Computer User
• http://www.computeruser.com/newsletter/4691.html

60 percent of USA now online
Internet penetration in the United States reached a milestone in January, according to audience measurement data just released by Nielsen/NetRatings.

• Computer User
• http://www.computeruser.com/newsletter/4704.html

---

E-PRODUCTS NEWS

• Ellison Aims Linux Device At Microsoft
• Compaq heats up storage race
• MS Users May Experience Pain
• Zend and the art of open-source
• Sony Unveils World's Thinnest TV and Computer Screens
• The Battle for the PDA Market
• Wireless LANs Have Serious Security Flaws
• Kodak unveils MP3 camera/video cam
• Toshiba touts slimmer, stronger batteries
• Pipe Dreams
• Joy Announces JXTA
• Microsoft enters security business with firewall software
• Chipmaker wants to revive the free PC
• Mac-made movies won't work on all DVD players
• Potential Security Weakness Found In Hotmail
• Microsoft Touts Windows XP For Consumers
• Transmeta's Linux
• Inventor creates chip for high-fidelty experience
• Micron To Boost Memory Production In Japan
• "McKinley" set to star at Intel conference
• Digital camera vendors offer peek at spring line
• iTunes updated to support third-party CD-RW drives

Ellison Aims Linux Device At Microsoft
A low-cost Internet device on display at LinuxWorld a week ago is offering to drive the cost of accessing the Internet below $200.

• ZDNET
• http://www.zdnet.com/enterprise/stories/linux/0,12249,2684016,00.html

Compaq heats up storage race
While many people are trying to slim down, Mark Lewis constantly thinks about bulking up. He has to.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBUz0BC75T0U0aRcZ

MS Users May Experience Pain
Microsoft's next generation "XP" software prevents piracy by locking down the number of installations and requiring registration. But the software may irk users who frequently need to rebuild their PCs.

• Wired
• http://www.wired.com/news/business/0,1367,41622,00.html

Zend and the art of open-source
An Israeli startup goes up against Microsoft, Sun and Allaire with open-source PHP software for customizing Web pages

• ZDNET
• http://www.zdnet.com/enterprise/stories/linux/0,12249,2677226,00.html

Sony Unveils World's Thinnest TV and Computer Screens
In a move that could transform the manufacture of computer screens in the future, Sony unveiled the newest threat to the market dominance of liquid crystal display (LCD) panels

• News Factor
• http://www.newsfactor.com/perl/story/7379.html

The Battle for the PDA Market
Who's going to win the personal handheld battle? It's not only a three-company race, but it appears as if there's a division of the hemispheres as well.

• Wired
• http://www.wired.com/news/business/0,1367,41643,00.html

Wireless LANs Have Serious Security Flaws
A computer security group at Berkeley says it has discovered a number of serious security flaws in wireless LANs, and one analyst predicted "script kiddies" will start mounting attacks against enterprise nets within six months.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57394_NLTw%2C00.html

Singing shutters: Kodak unveils MP3 camera/video cam
Photo giant Eastman Kodak unveiled a portable device that combines a digital camcorder, an MP3 player and a digital still camera.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWP0BC75T0U0aYzP

Toshiba touts slimmer, stronger batteries
Toshiba publicly Advanced Lithium Batteries (ALB), which will allow electronics manufacturers to create small devices with the staying power of larger ones.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWP0BC75T0U0aTHU

Pipe Dreams
The pneumatic tube industry thrives doing what computers can't: transporting objects from point to point. If only the manufacturers could get along with one another.

• The Standard
• http://www.thestandard.com/article/display/0,1151,22223,00.html?nl=int

Joy Announces JXTA
One might have expected that this week's O'Reilly conference on peer-to-peer software might have been dominated by the recent Napster decision. As fate would have it, however, the Napster case was just one of many ingredient in the P2P stew this week.

• OpenP2P
• http://www.openp2p.com/pub/a/p2p/2001/02/15/joy_keynote.html

Microsoft enters security business with firewall software
The software vendor is preparing to release enterprise-level firewall and Web caching technology that's being billed as its first products aimed purely at IT security uses.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57807_NLTpm%2C00.html

Chipmaker wants to revive the free PC
ZF Linux Devices, which makes a low-cost microprocessor called the MachZ, has developed a blueprint for an inexpensive PC called the Z-Port.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWP0BC75T0U0aY1C

Mac-made movies won't work on all DVD players
Apple is touting its new iDVD software as a way to create movies that people can watch on consumer DVD players

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWP0BC75T0U0aY2D

Potential Security Weakness Found In Hotmail
A Canadian Web security company said it has discovered a weakness in the Microsoft Hotmail filter system that leaves millions of mailboxes open to attack

• Newsbyte
• http://www.newsbytes.com/news/01/162083.html

Microsoft Touts Windows XP For Consumers
Formerly code-named "Whistler," Windows XP is Microsoft's first operating system geared toward consumers that uses the same code base as Windows 2000 and Windows NT.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57676_NLTw%2C00.html

Transmeta's Linux
Transmeta plans to release its version of the Linux operating system for Internet appliances and other devices as early as next week so that developers can begin testing it.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWG0BC75T0U0aXgu

Inventor creates chip for high-fidelty experience
An invisible hand seems to be confidently plucking guitar strings a few feet away. Bass thumps heavily and unmistakably, but without distorting vibrations. The room feels ringed with drums.

• CNET
• http://news.cnet.com/news/0-1006-200-4933362.html?tag=lh

Micron To Boost Memory Production In Japan
U.S.-based chipmaker Micron Technology Inc. will take control of the rest of the shares it doesn't already own in a Japanese computer memory manufacturing venture.

• Computer User
• http://www.computeruser.com/news/01/02/18/news4.html

"McKinley" set to star at Intel conference
Intel has completed the design of its "McKinley" processor for servers--a manufacturing milestone that will likely be one of the highlights of the Intel Developer Forum

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBXR0BC75T0U0afCk

Digital camera vendors offer peek at spring line
A broad selection of digital cameras for consumers with a range of interests and expertise are poised to appear over the next few months from major digital camera players Canon, Fujifilm, and Sony.

• PC World
• http://idg.net/ic_450456_1794_9-10000.html

iTunes updated to support third-party CD-RW drives
Apple addressed the No. 1 complaint users have about iTunes, the companys CDripping and MP3 encoder and player application -- no support for anything but Apple drives.

• Macworld
• http://idg.net/ic_451983_1794_9-10000.html

---

E-SERVICES

• American Express Joins Internet Free-For-All
• Amazon.com to consolidate European service centers
• Shipping Costs Bleed E-tailers Dry
• eBay Expands Policy on Outage Credits - Without Selling Its Soul
• New Snail-Mail Service 'Ads' Up
• DSL Customers in Dark as ISPs Can't Pay Bills
• Baby Bells Could Send AT&T To Retirement Home
• The Price of Being Free
• Bank of America hit with online banking glitches
• Few Options for Yakkin' Flyers
• CheckFree Stakes Out Singapore
• Tech law firm opens New York, Salt Lake City offices
• VegasLobby Bets on Wireless Gambling
• GM's OnStar Adds Real-time Stock Trading To In-vehicle Service
• Listen Before You Leap
• Streaming wars spawn wireless weapons
• Wireless LANs Reach Places Other LANs Can't
• E-mail Sorting Made Simple?
• Collaboration service on tap from Flypaper
• Web Phones: For the Elite Few?
• Web Delivery Services in Crisis

American Express Joins Internet Free-For-All
Credit card giant American Express has launched a service that offers cardholders the opportunity to sign up for a free Internet connection, even as other blue chip companies have retreated from similar free services.

• News Factor
• http://www.newsfactor.com/perl/story/7385.html

Amazon.com to consolidate European service centers
Amazon.com's European division is closing its customer service center in the Netherlands and said it will offer to relocate some 240 workers there to other offices in the U.K. and Germany.

• Computerworld
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57582_NLTpm%2C00.html

Shipping Costs Bleed E-tailers Dry
While e-tail fulfillment problems have been a steady source of dissatisfaction among online consumers, a report released concludes that they also often dampen efforts by Web merchants to achieve profitability.

• CRM Daily
• http://www.crmdaily.com/perl/story/7386.html

eBay Expands Policy on Outage Credits - Without Selling Its Soul
In response to several lengthy January outages, online auction pacesetter eBay announced that it is increasing the scope of the fee credits it offers customers in the event of a site crash.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7413.html

New Snail-Mail Service 'Ads' Up
Can't send an e-mail and don't have any of those 34-cent stamps lying around? Try Zairmail. They'll send it for you, along with some targeted advertisements.

• Wired
• http://www.wired.com/news/business/0,1367,41647,00.html

DSL Customers in Dark as ISPs Can't Pay Bills
Covad Communications cut off service to two high-speed Internet service providers, abruptly disconnecting digital subscriber line (DSL) service to thousands of customers across the United States.

• News Factor
• http://www.newsfactor.com/perl/story/7390.html

Baby Bells Could Send AT&T To Retirement Home
The continuing insistence of baby Bells to try to maintain their local service monopolies is thwarting competition and could deliver a ringing knockout to already punch-drunk telecom contenders like AT&T

• Newsbytes
• http://www.newsbytes.com/news/01/161677.html

The Price of Being Free
Free Internet service seemed like a good idea at the time. But now only NetZero remains - and it's looking for new ways to get people to pay.

• The Standard
• http://www.thestandard.com/article/display/0,1151,22216,00.html?nl=int

Bank of America hit with online banking glitches
The Bank of America Corp. has apparently fixed unspecified network problems that caused sporadic problems recently for online banking customers.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57805_NLTpm%2C00.html

Few Options for Yakkin' Flyers
You want to make a phone call in flight, but there's an airborne ban on the use of cell phones. You also don't want to foot the bill for making a call on airplane seat-installed phones. What are your alternatives?

• Wired
• http://www.wired.com/news/business/0,1367,41277,00.html?tw=wn20010216

CheckFree Stakes Out Singapore
Internet billing and payment provider CheckFree (Nasdaq: CKFR) announced it has opened an office in Singapore in response to growing demand for its services in the region...

• CRM Daily
• http://www.crmdaily.com/perl/story/7577.html

Tech law firm opens New York, Salt Lake City offices
Wilson Sonsini Goodrich & Rosati, a top technology law firm based in Palo Alto, Calif., will open offices in New York and Salt Lake City as part of its strategy to continue growing beyond its Silicon Valley roots.

• Local Business
• http://www.localbusiness.com/Story/0,1118,SFO_637428,00.html

VegasLobby Bets on Wireless Gambling
Gamblers, your PDA is about to get a little more personal. VegasLobby.com, a privately held online casino launching this month, is planning a wireless service that will let users receive sports scores and casino news on wireless devices.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7571.html

GM's OnStar Adds Real-time Stock Trading To In-vehicle Service
General Motors' OnStar unit is teaming with Fidelity Investments to provide stock quotes and market information as part of its in-vehicle communication service.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57715_NLTw%2C00.html

Listen Before You Leap
Online retailer Walmart.com allows buyers to listen to 30-second snippets of every track before purchasing a CD

• Wired
• http://www.wired.com/news/business/0,1367,41982,00.html?tw=wn20010223

Streaming wars spawn wireless weapons
The battle between Microsoft, RealNetworks and other streaming software companies is moving from the desktop to the cell phone.

• CNET
• http://news.cnet.com/news/0-1005-200-4928778.html?tag=owv

Wireless LANs Reach Places Other LANs Can't
Businesses are starting to deploy wireless LANs for more than just letting employees roam from office to office with their laptops

• Techweb
• http://www.techweb.com/wire/story/TWB20010216S0002

E-mail Sorting Made Simple?
E-mail's transformation from the days of "Reply," "Reply To All" and "Forward" will get another push with the launch of Abridge, a company that wants to add "Collaborate" to the list of e-mail functions.

• CNET
• http://news.cnet.com/news/0-1004-201-4852841-0.html?tag=mn_hd

Collaboration service on tap from Flypaper
Flypaper's platform uses a browser-based authoring technology that lets users design a custom portal into the collaboration features they choose.

• Network World Fusion
• http://idg.net/ic_452024_1794_9-10000.html

Web Phones: For the Elite Few?
Internet World Wireless is saturated with wireless service providers targeting the big ISPs and telcos. Their products are certainly not geared to the everyday person. Analysts aren't sure the market will let them flourish.

• Wired
• http://www.wired.com/news/business/0,1367,41960,00.html?tw=wn20010223

Web Delivery Services in Crisis
Home delivery of groceries and other sundries ordered online will endure, according to industry observers, but some leading Internet providers might not, unless they can adapt to marketplace demands and find offline partnerships to become profitable.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7598.html

...

E-MARKETING NEWS

• Market slump means great things for Linux
• E-tail Invades the Real World
• GM Considers Online Sales Site For All Car Makes
• Catalogers Are Beating the Odds, Emerging as eCommerce Powerhouses
• eMarketplaces Are a Booming Business in Europe
• Not-Com Online Ads Grow, But Dot-Coms Still Dominate
• Beware Ads in Fun Clothing
• Network Solutions' parent selling database information
• PeopleSoft Sharpens 2001 CRM Focus
• PC rebates no more
• MS Fantasy World Gets Real Dark
• B2C sales reached USD28bn in 2000
• VeriSign Has Been Selling Customer Data For A Year
• Copycats, Your Number's Up
• Net Anonymity Firms Seek Their Market
• SIIA Says Census Data Shows High-Tech Growth
• IBM tops in worldwide server sales
• Wireless Access Devices Look Toward 2001
• Follow the bouncing email
• Buying online for your Valentine
• Digital Dilemma of the US Latino Population
• Payphone business killed itself
• Fry's accuses site owner of cyber Squatting

Market slump means great things for Linux
The self-proclaimed open-source evangelist is ecstatic over the sorry state of technology stocks--more opportunities for low-cost Linux software

• ZDNET
• http://www.zdnet.com/enterprise/stories/linux/0,12249,2681831,00.html

E-tail Invades the Real World
Although the Internet created cyberspace, which does not exist in a physical sense, the Web is entering the real world in a new way.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7406.html

GM Considers Online Sales Site For All Car Makes
Citing research claiming that car buyers prefer to do their online comparison shopping at an independent Web site, General Motors said it's planning to launch one that will offer vehicles through dealers of multiple makes and models.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57459_NLTw%2C00.html

Catalogers Are Beating the Odds, Emerging as eCommerce Powerhouses
Catalog mail-order firms are beating the odds in the direct marketing industry. Despite stiff competition from top vendors, catalogers have branched out to become successful third-party Internet telesales resellers of computer products.

• IDC
• http://www.idc.com/Hardware/press/PR/CP/HW020501pr.stm

eMarketplaces Are a Booming Business in Europe
European business-to-business (B2B) Internet commerce will increase in value from 61 billion euros in 2000 to over 1.5 trillion euros in 2005

• IDC
• http://emea.idc.com/press/20010202.htm

Not-Com Online Ads Grow, But Dot-Coms Still Dominate
Even though companies with quarterly sales of $500 million or more increased their weekly online ad impressions to 37 million (up 18% from 30 million) during the fourth quarter of 2000

• Media Info
• http://www.mediainfo.com/ephome/news/newshtm/webnews/webtrend.htm#6

Beware Ads in Fun Clothing
He's not trying to get you sneezing and coughing, and he doesn't want to ruin your computer with some errant bit of code. Rather, Hockin is fixing to get an e-mail to you that will so titillate you, make you so sick with pleasure, that you'll have no choice but to forward it on to your friends, who will in turn feel faint with the need to pass it along to others.

• Wired
• http://www.wired.com/news/business/0,1367,41796,00.html

Network Solutions' parent selling database information
The parent company of domain-name registrar Network Solutions is aggressively selling the data gathered when a company registers a Web address. A spokeswoman points out that all the information can be found on the company's Web site.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57806_NLTpm%2C00.html

PeopleSoft Sharpens 2001 CRM Focus
Enterprise software giant PeopleSoft stumbled in the marketplace recently, and analyst comments in published reports leveled criticism against the company for failing to take full advantage of its 1999 acquisition -- to the tune of US$547 million -- of CRM software vendor Vantive.

• CRM Daily
• http://www.crmdaily.com/perl/story/7582.html

PC rebates no more
The days of the $400 rebate for PC buyers who also sign up for three years of Internet access may be numbered, the latest dose of bad news for PC makers already suffering from sluggish sales.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWG0BC75T0U0aXhv

MS Fantasy World Gets Real Dark
Why did Microsoft suddenly get rid of its volunteers in the popular Asheron's Call role-playing game? Was it fear of litigation, or just another sound business decision?

• Wired
• http://www.wired.com/news/culture/0,1284,41821,00.html?tw=wn20010216

B2C sales reached USD28bn in 2000
Total online retail sales for 2000 in the US are estimated to have reached USD28 billion, up from USD17.3 billion in 1999, and USD7.7 billion in 1998, according to the US Census Bureau.

• Nua
• http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356463&rel=true

VeriSign Has Been Selling Customer Data For A Year
Officials for VeriSign Inc., the oldest and largest seller of Internet domain names, confirmed that the company is selling parts of its massive customer list to marketers, but contended that the sale does not violate the company's posted privacy policy.

• Newsbytes
• http://www.newsbytes.com/news/01/162122.html

Copycats, Your Number's Up
Industry giants IBM, Intel, Matsushita and Toshiba are working together to make the digital copying of audio and video on your PC all but impossible

• Independent
• http://www.independent.co.uk/news/Digital/Features/2001-02/mp3190201.shtml

Net Anonymity Firms Seek Their Market
As an Internet user and online shopper, you may have more in common with your friendly neighborhood spook at the CIA than you think - both you and the agents who look out for your national security are concerned about remaining anonymous online

• Newsbytes
• http://www.newsbytes.com/news/01/162081.html

SIIA Says Census Data Shows High-Tech Growth
A Census Bureau report on the information sector shows major spikes in revenue for software and information technology companies

• Computer User
• http://www.computeruser.com/news/01/02/18/news2.html

IBM tops in worldwide server sales
Sun Microsystems may have won round one in the fight for server market share in the United States, but IBM has come back with a swift uppercut to take the lead in the worldwide server market.

• CNET
• http://news.cnet.com/news/0-1003-200-4931603.html?tag=lh

Wireless Access Devices Look Toward 2001
Total sales of PDAs reached 6.1 million units in 2000, a nearly 50 percent increase over 1999, according to a study by the Consumer Electronics Association (CEA).

• Cyber Atlas
• http://cyberatlas.internet.com/markets/wireless/article/0,,10094_592491,00.html

Follow the bouncing email
In a fraction of the time it takes to read this article, you could register a new e-mail address free of charge.

• emarketer
• http://www.emarketer.com/analysis/email_marketing/20010219_email.html?ref=wn

Buying online for your Valentine
Online sales of Valentine's Day gifts and flowers in the US are expected to top USD2 billion this year, up 32 percent from 2000.

• Nua
• http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356454&rel=true

Digital Dilemma of the US Latino Population
Latinos in the US are online, but they are generally visiting websites written in the English language. eMarketer's Latin America analyst Noah Elkin examines the trends among wired Latinos.

• eMarketer
• http://www.emarketer.com/analysis/elatin_america/20010219_latino.html?ref=wn

Payphone business killed itself
The Payphone business is dying. BellSouth is just the latest big brand name to announce they were exiting the business.

• Computer User
• http://www.computeruser.com/newsletter/4692.html

Fry's accuses site owner of cybersquatting
A favorite tech shopping mecca known for its eclectic collection of goods, Fry's has threatened to sue a man who posted the company's newspaper advertisements on his Web site, Frysad.com, according to the site's owner.

• CNET
• http://news.cnet.com/news/0-1007-200-4933120.html?tag=lh

---

SUPPLY CHAIN NEWS
This section sponsored by - Sameday.com, please visit them at http://www.sameday.com

• SPSS Says ShowCase Acquisition Crimped 4Q
• Diversification creates partner opportunities
• New Battle of Britain Over High-Speed Internet
• Some Users Of SAP's Retail Software Still Hitting Installation Bumps
• Catalyst, Kewill Forge Supply Chain Connection
• Startups get smart
• Supply chain gets new link
• MicroStrategy Chooses Informatica for CRM
• Business Gets the Message
• P2P Goes in Search of 'Doogle'
• Alorica Swings U.S. Robotics Customer Care Deal
• ASPs tapping into lucrative B2B market
• Yipes pens deal with FiberNet
• Buzzsaw.com unveils e-management services
• Rival groups agree on e-commerce messaging spec
• European B2B markets due for rationalization
• Can software sales save VerticalNet?
• Asia the exception in B2B forecasts
• C&W turns to ART to speed wireless provisioning
• PeopleSoft extends mid-market strategy to CRM
• Fuji Electric Plugs iBaan Apps

SPSS Says ShowCase Acquisition Crimped 4Q
CRM analytical software maker SPSS, Inc. said its acquisition and subsequent integration of business intelligence software maker ShowCase Corp. was one of the factors that led to a fourth-quarter slowdown

• CRM Daily
• http://www.crmdaily.com/perl/story/7401.html

Diversification creates partner opportunities
Partners have more choices, as database vendors deliver expanded products menus.

• ZDNET
• http://www.zdnet.com/sp/stories/news/0,4538,2682885,00.html

New Battle of Britain Over High-Speed Internet
The battle over broadband in the UK intensified Thursday as British Telecom competitors, including Freeserve and America Online, accused the company of hoarding broadband capacity in favor of its own Internet service provider.

• News Factor
• http://www.newsfactor.com/perl/story/7372.html

Some Users Of SAP's Retail Software Still Hitting Installation Bumps
SAP's business applications for retailers continue to be stung by a series of high-profile installation problems that illustrate the complexity of fitting integrated ERP systems into a retail operation.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57577_NLTw%2C00.html

Catalyst, Kewill Forge Supply Chain Connection
Catalyst International and Kewill Systems plc announced an agreement to integrate, develop and market applications for supply chain management, fulfillment, knowledge management and vendor quality management.

• CRM Daily
• http://www.crmdaily.com/perl/story/7376.html

Startups get smart
New companies look to achieve critical mass through resellers.

• ZDNET
• http://www.zdnet.com/sp/stories/news/0,4538,2683274,00.html

Supply chain gets new link
What Ariba's acquisition of Agile means for solutions providers.

• ZDNET
• http://www.zdnet.com/sp/stories/news/0,4538,2682890,00.html

MicroStrategy Chooses Informatica for CRM
Business intelligence software provider MicroStrategy Incorporated has licensed the Informatica data integration platform to consolidate business information for MicroStrategy's CRM application suite...

• CRM Daily
• http://www.crmdaily.com/perl/story/7583.html

Business Gets the Message
With corporate America - and the U.S. Navy - embracing instant messaging, pressure is building to establish universal standards.

• The Standard
• http://www.thestandard.com/article/display/0,1151,22221,00.html?nl=int

P2P Goes in Search of 'Doogle'
Search engines are, in a sense, the lifeblood of the Internet. But in the decentralized world of peer-to-peer technology, such databases are not easily organized. That's why P2P advocates are trying to put the 'D' (decentralized) in Google.

• Wired
• http://www.wired.com/news/technology/0,1282,41850,00.html?tw=wn20010216

Alorica Swings U.S. Robotics Customer Care Deal
Alorica, Inc. has signed a three-year deal to provide customer care and support services to modem giant U.S. Robotics Corporation.

• CRM Daily
• http://www.crmdaily.com/perl/story/7567.html

ASPs tapping into lucrative B2B market
As application service providers struggle to find new customers in a tougher Internet economy, some are finding fertile revenue streams by tapping business-to-business marketplaces.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWG0BC75T0U0aXq5

Yipes pens deal with FiberNet
Yipes Communications Inc., a provider of on-demand network bandwidth services for buildings, has signed an agreement with FiberNet Telecom Group Inc. to gain access to 40 million square feet of office space around the United States.

• Local Business
• http://www.localbusiness.com/Story/0,1118,SFO_594383,00.html

Buzzsaw.com unveils e-management services
Buzzsaw.com Inc., a digital marketplace for the $3.9 trillion construction industry, unveiled two services for boosting the efficiency of construction management and bidding.

• Local Business
• http://www.localbusiness.com/Story/0,1118,SFO_423956,00.html

Rival groups agree on e-commerce messaging spec
Two competing specifications for sending electronic messages are converging thanks to the decision by the group overseeing ebXML to integrate SOAP into its work.

• eWeek
• http://www.zdnet.com/eweek/stories/general/0,11011,2689465,00.html

European B2B markets due for rationalization
Jupiter Media Metrix predicts that the European B2B market, which is currently worth EUR200 million (USD185.7 million) or 1.5 percent of all European business, will grow to EUR1.8 billion (USD1.7 billion) by 2004.

• Nua
• http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356448&rel=true

Can software sales save VerticalNet?
As business-to-business company VerticalNet comes off a topsy-turvy year, analysts are trying to figure out whether it can get its new software division up and running fast enough to offset sluggish marketplace sales.

• CNET
• http://news.cnet.com/news/0-1007-201-4928777-0.html?tag=owv

Asia the exception in B2B forecasts
Gartner Group has cut its global forecast for B2B revenues over the next four years because of the slowing of the US economy and other underlying economic factors.

• Nua
• http://www.nua.ie/surveys/index.cgi?f=VS&art_id=905356467&rel=true

C&W turns to ART to speed wireless provisioning
The ISP and ART have inked a 10-year deal worth $11 million. Cable & Wireless will use ART's fixed wireless network to provision its IP services to large business users in markets around the U.S.

• Network World Fusion
• http://idg.net/ic_452043_1794_9-10000.html

PeopleSoft extends mid-market strategy to CRM
PeopleSoft can deliver a package of help desk, support, sales and marketing applications within 10 weeks.

• ZDNet
• http://www.zdnet.com/enterprise/stories/main/0,10228,2687930,00.html

Fuji Electric Plugs iBaan Apps
Enterprise resource planning (ERP) software developer Baan, a business unit of Invensys plc, has announced a major distribution agreement with Fuji Electric, one of the largest electrical equipment manufacturers in Japan.

• CRM Daily
• http://www.crmdaily.com/perl/story/7671.html

---

CONTENT, PORTALS & COMMUNITY

• GM executive: E-commerce, IT won't be affected by cuts
• Free E-Mail Gone Without a Trace
• Gnutella swaps cookies, too
• Ex-Los Alamos Computer Whiz Jailed
• One year After DoS attacks, Vulnerabilities Remain
• French Activists Ask U.S. Court To Throw Out Yahoo! Suit
• Making Tech Less Tacky
• Programmer Shortage Slows Wireless Development
• Is Amazon's Honor Plan Honorable?
• Sens. Shelby, Dodd Resubmit Privacy Bill
• U.S. Shuts Down Web-Site Name Scam
• Are Napster's days numbered?
• Outrageous Fortune
• Ready for Fiddler on the Web?
• Oracle's first applications conference on tap next week
• Web Content Filters Fail
• Trouble rushes the Net
• Hiring start-ups help ease pink slip blues
• A Not-So-Typical Valley 'Divorce'
• Are Unions Strangling E-Commerce?
• "Onthefly" worm uses Anna Kournikova ruse
• This time Stephen King gives it away for free

GM executive: E-commerce, IT won't be affected by cuts
The president of the automaker's e-GM division, which is responsible for GM's Web-based consumer businesses, says he's optimistic that a projected economic downturn won't affect IT initiatives.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57580_NLTpm%2C00.html

Free E-Mail Gone Without a Trace |
ZDNet U.K. and Australia shuts down its free e-mail service without notice, and that's only the half of it. Users find themselves unable to retrieve messages or information they'd previously saved to their folders.

• Wired
• http://www.wired.com/news/business/0,1367,41649,00.html

Gnutella swaps cookies, too
Web surfers trading free music and other digital goods over one of the Web's most popular file-swapping networks are sharing much more: sensitive data files that could expose them to identity theft.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBUz0BC75T0U0aRYP

Ex-Los Alamos Computer Whiz Jailed
The 21-year-old computer whiz accused of causing more than $1 million in damage by hacking into eBay, Qualcomm and other prominent high-tech companies was jailed Thursday after missing a deadline to make bail.

• Excite
• http://news.excite.com/news/ap/010208/20/hacking-arrest

One year After DoS attacks, Vulnerabilities Remain
A year after distributed denial-of-service attacks blasted the likes of Yahoo!, eBay, CNN.com and eTrade offline, no one has found an easy way to defend against a flood of unwanted IP packets

• CNN
• http://cnn.com/2001/TECH/internet/02/08/ddos.anniversary.idg/index.html

French Activists Ask U.S. Court To Throw Out Yahoo! Suit
Another legal volley was fired in the international battle over Yahoo! auctions of Nazi memorabilia.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7378.html

Making Tech Less Tacky
'Workspheres,' a look at new products and designs for work spaces, at the Museum of Modern Art in New York.

• Wired
• http://www.wired.com/news/culture/0,1284,41655,00.html?tw=wn20010209

Programmer Shortage Slows Wireless Development
Recruiters, analysts and some users say a shortage of programmers and technical architects trained in developing wireless applications is making some companies cautious about launching projects.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57376_NLTw%2C00.html

Is Amazon's Honor Plan Honorable?
Amazon's new honor system gives the company new power to track customers. It's saying "trust us, we won't peek." Critics smell a fox near the henhouse.

• Wired
• http://www.wired.com/news/business/0,1367,41660,00.html

Sens. Shelby, Dodd Resubmit Privacy Bill
Sens. Richard Shelby, R-Ala., and Christopher Dodd, D-Conn., today reintroduced privacy legislation that would require schools to get parental consent before collecting personal information from students for commercial use.

• Newsbytes
• http://www.newsbytes.com/news/01/161723.html

U.S. Shuts Down Web-Site Name Scam
The U.S. government said Thursday that it shut down a scam that duped at least 27,000 Web-site owners into needlessly registering variations of their online addresses.

• emarketer
• http://www.emarketer.com/estatnews/enews/reuters/02_15_2001.rwntz-story-bcnettechscamdc.html?ref=dn

Are Napster's days numbered?
Napster had its day in court this week, but the future of the popular file-swapping service is still up in the air.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWP0BC75T0U0aSfx

Outrageous Fortune
CommerceNet, a nonprofit booster of e-business, won respect throughout Silicon Valley because it was an honest broker. So how did a few of the group's executives make millions for themselves?

• Standard
• http://www.thestandard.com/article/display/0,1151,22202,00.html?nl=int

Ready for Fiddler on the Web?
Rensselaer Polytechnic Institute and New York University are collaborating on an online musical. Actors and musicians will perform together, yet be located in different places.

• Wired
• http://www.wired.com/news/culture/0,1284,41827,00.html?tw=wn20010216

Oracle's first applications conference on tap next week
The software vendor will hold the first U.S. version of its new Oracle AppsWorld conference, which has caused a major rift with the independent Oracle Applications Users Group.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57804_NLTpm%2C00.html

Web Content Filters Fail
A Consumer Reports test of Web filters found that most allowed access to as many as one in five objectionable Web pages.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7555.html

Trouble rushes the Net
A virus posing as a photo of Russian tennis star Anna Kournikova spread aggressively across the globe.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWP0BC75T0U0aSew

Hiring start-ups help ease pink slip blues
Ailing dot-coms in the Bay Area may be firing workers, but newly funded technology companies are scrambling to hire them.

• Local Business
• http://www.localbusiness.com/Story/0,1118,SFO_623676,00.html

A Not-So-Typical Valley 'Divorce'
The longtime partner of the former COO for E-Trade up and left to be with another woman and is suing for equal assets. It's not only the talk of the town in Palo Alto, Calif., but of the Bay Area's legal and gay and lesbian communities.

• Wired
• http://www.wired.com/news/culture/0,1284,41846,00.html?tw=wn20010216

Are Unions Strangling E-Commerce?
The news of labor strife at Amazon.com, Webvan and Etown has industry observers asking this question: Are unions responsible for the struggles of online businesses, or do e-tailers only have themselves to blame for the dot-com union movement?

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7562.html

"Onthefly" worm uses Anna Kournikova ruse
A stealthy e-mail worm that hides itself with encryption slipped onto the Net, using LoveLetter tactics and traveling in an attachment named for pro tennis star and media darling Anna Kournikova, online security company F-Secure warned.

• Computer User
• http://www.computeruser.com/newsletter/4689.html

This time Stephen King gives it away for free
Three excerpts of the author's novel Dreamcatcher will be available for download at no charge on Time.com.

• Industry Standard
• http://idg.net/ic_452209_1794_9-10000.html

...

GOVERNANCE & GOING GLOBAL

• German CD Makers Push Anti-Piracy System
• FBI takes the teeth out of Carnivore's name
• European Commission Hatches New Plan for E-Commerce
• Brazil ISPs Drop Like Dot-Coms
• ICANN Gets Criticism From House Subcommittee Over Domain Selections
• Bill Would Extend Internet Tax Moratorium Five More Years
• Seeking to modernize, NSA may set up its own research firm
• Copyright or Copy Wrong?
• 'Stupefied' by Child Porn Sentences
• How much is that intellectual property in the window
• New Bill Kicks Off Battle Over Internet Tax Moratorium Extension
• Congress To Take on Spam Again
• HP Embraces U.S.-Europe 'Safe Harbor' Privacy Deal
• Bush Names Nominee For Antitrust Post
• Cuba's Net Connection Crisis
• Congress Attacks Wireless Junk Mail
• Ukraine Is Copyright Enemy No. 1
• Spam Oozes Past Border Patrol
• Phillipine Government Hopes To Cash In On Bluetooth Technology
• Germany gives green light on e-signatures
• Concern About New Web Monitors
• Can regional online collaboration deliver?

German CD Makers Push Anti-Piracy System
A trade group has developed a system for identifying and blocking access to sites that offer illegal downloads. Now it's trying to sell the idea to ISPs.

• The Standard
• http://www.thestandard.com/article/display/0,1151,22089,00.html

FBI takes the teeth out of Carnivore's name
The FBI has dressed its online wolf in sheep's clothing, changing the name of its controversial e-mail surveillance system, known to this point as Carnivore to DCS1000

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBUz0BC75T0U0aRbY

European Commission Hatches New Plan for E-Commerce
The European Commission (EC) published a plan on Friday aimed at developing e-commerce in the financial services sector. The plan addresses the harmonization of national consumer and investor protection laws

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7381.html

Brazil ISPs Drop Like Dot-Coms
Internet service providers offering free Internet access are responsible for the record number of Brazilians that came online last year. But these ISPs are failing to turn a profit and closing their doors. What next?

• Wired
• http://www.wired.com/news/business/0,1367,41652,00.html

ICANN Gets Criticism From House Subcommittee Over Domain Selections
The Internet Corporation for Assigned Names and Numbers was told today by key members of the U.S. House of Representatives that it's becoming too much of a policy-making organization.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57539_NLTw%2C00.html

Bill Would Extend Internet Tax Moratorium Five More Years
Lawmakers in the House and Senate today reintroduced legislation to extend the current moratorium on new Internet taxes for another five years.

• Newsbytes
• http://www.newsbytes.com/news/01/161726.html

Seeking to modernize, NSA may set up its own research firm
With the director of the National Security Agency warning that the NSA is behind the curve in technology, some analysts are suggesting that it's time for the agency to sponsor its own private venture capital research firm.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57808_NLTpm%2C00.html

Copyright or Copy Wrong?
Sen. Orrin Hatch thinks content companies have too much power thanks to federal law. Bruce Lehman thinks technology companies do.

• Wired
• http://www.wired.com/news/business/0,1367,41845,00.html?tw=wn20010216

'Stupefied' by Child Porn Sentences
A British judge jailed seven men involved in the world's largest Internet child pornography ring, the Wonderland Club, but their sentences, the longest of which was 30 months, were immediately criticized by children's rights groups as being too lenient.

• Newsfactor
• http://www.newsfactor.com/perl/story/7535.html

How much is that intellectual property in the window
The continuing liquidation of technology companies is adding a new wrinkle to the New Economy. In many cases, the only thing of any real value left after a company goes under is the technology or intellectual property they developed.

• Local Business
• http://www.localbusiness.com/Story/0,1118,SFO_615439,00.html

New Bill Kicks Off Battle Over Internet Tax Moratorium Extension
A new push to extend a moratorium on the addition of taxes aimed at e-commerce began in the U.S. Congress last week, but state governments and brick-and-mortar retailers are challenging the notion that the Internet should be a tax-free zone.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57636_NLTw%2C00.html

Congress To Take on Spam Again
The U.S. Congress will take another crack at passing anti-spam legislation this year, with the reintroduction of a bill that provides criminal penalties for companies that send unsolicited commercial e-mail and gives Internet service providers (ISPs) the right to sue those who send spam over their networks.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7565.html

HP Embraces U.S.-Europe 'Safe Harbor' Privacy Deal
Hewlett-Packard has signed up to adopt the safe harbor data privacy provisions negotiated by U.S. and European officials, providing the struggling privacy effort with its biggest boost to date.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57787_NLTw%2C00.html

Bush Names Nominee For Antitrust Post
President Bush delivered two names to U.S. Attorney General John Ashcroft, one for assistant attorney general of the Department of Justice's Antitrust Division, and another for assistant attorney general for the office of legislative affairs

• TechWeb
• http://www.techweb.com/wire/story/TWB20010215S0016

Cuba's Net Connection Crisis
Cuban citizens pay more for a month of Internet access than most people there earn in a year

• Wired
• http://www.wired.com/news/culture/0,1284,41995,00.html?tw=wn20010224

Congress Attacks Wireless Junk Mail
A bill waiting to be heard in Congress would trash unsolicited wireless advertising before it gets off the ground.

• TechWeb
• http://www.techweb.com/wire/story/TWB20010216S0022

Ukraine Is Copyright Enemy No. 1
High-tech and copyright trade groups recommended that 58 countries be put on a list that singles out nations with low standards in protecting intellectual property.

• TechWeb
• http://www.techweb.com/wire/story/TWB20010216S0026

Spam Oozes Past Border Patrol
U.S. politicians are promising to shield e-mail inboxes from spam, and Congress appears poised to vote on a bill this year. But is there anything legislators can do about spam from overseas?

• Wired
• http://www.wired.com/news/politics/0,1283,41860,00.html?tw=wn20010223

Phillipine Government Hopes To Cash In On Bluetooth Technology
Bluetooth technology four to five years from now, the research and technology arm of the Department of Science and Technology (DOST) is pouring a significant part of its attention and resources in developing products that integrate the Bluetooth standard.

• Computer User
• http://www.computeruser.com/news/01/02/18/news8.html

Germany gives green light on e-signatures
The German Parliament's lower house has passed an electronic signature directive that will bring Germany into line with the U.S. on the law relating to e-signatures

• Computer User
• http://www.computeruser.com/newsletter/4705.html

Concern About New Web Monitors
Web intelligence agencies allow businesses to keep track of posted rumors in real time and to issue immediate PR responses. Privacy advocates fear such practices will harm free speech

• Wired
• http://www.wired.com/news/business/0,1367,41931,00.html?tw=wn20010224

Can regional online collaboration deliver?
The majority of countries in Asia have embarked on formal IT and Internet drives to modernize their economies and turn themselves into electronic nations.

• IDG
• http://idg.net/ic_450522_1794_9-10000.html

...

PARTNERS & DEALS NEWS

• IBM, RAM Pair for Healthcare CRM
• Caldera sweetens deal for SCO's Unix products
• Delta cuts Priceline a break by redoing investment deal
• eB2B, Pangea Tinker with Fulfillment
• EarthLink and Sprint Update Alliance Terms
• Schmooze Network Sold
• IBM, Interwoven Pair for Personalized Content
• Start-up tries to pocket wireless niche
• FreeMarkets cuts sweet deal with Nestle
• Eagle Wireless and Burst.com announce alliance
• CMGI signs over Signatures to managers
• U.S. Okays Merger Creating Dominant Web Real Estate Firm
• Hewlett-Packard Teams With Inktomi On Servers
• SEVEN to Join Forces With Microsoft to Make Wireless Data Access Easy For Carrier Deployments to Enterprises
• Intel, Network Appliance ink $1 billion deal
• Universal and Sony in Napsterless Harmony
• Turbolinux, Linuxcare To Merge
• Qwest deal signals ongoing sea change at HP
• IBM and Lawson Target Health Insurance Market
• UK, Canada Digitally Ink E-Commerce Pact

IBM, RAM Pair for Healthcare CRM
RAM Technologies, a provider of Web-based information technology, announced it is working with IBM to provide CRM capabilities to the healthcare industry based on HEALTHsuite

• CRM daily
• http://www.crmdaily.com/perl/story/7387.html

Caldera sweetens deal for SCO's Unix products
Caldera had planned to buy UnixWare for $7 million. Now, for an extra $24 million, SCO will throw in OpenServer.

• ZDNET
• http://www.zdnet.com/enterprise/stories/linux/0,12249,2684325,00.html

Delta cuts Priceline a break by redoing investment deal
Delta Air Lines agreed to restructure its investment in Priceline.com in an agreement that the struggling online discounter said will save it about $280 million in dividend payments over the next six years.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57576_NLTam%2C00.html

eB2B, Pangea Tinker with Fulfillment
eB2B Commerce, Inc. and PangeaToyNet.com, a toy community owned by PANGEA Toy Network, Inc., have announced a partnership to provide better B2B fulfillment for manufacturers, distributors, importers and retailers in the toy industry..

• CRM Daily
• http://www.crmdaily.com/perl/story/7396.html

EarthLink and Sprint Update Alliance Terms
New Provisions Allow EarthLink and Sprint to Continue Leveraging Each Other's Strengths While Giving Both Companies More Flexibility

• Yahoo
• http://biz.yahoo.com/bw/010209/ga_earthli.html

Schmooze Network Sold
Just six months after buying one of the largest international schmooze events for Internet entrepreneurs, a startup screening company is selling it.

• Wired
• http://www.wired.com/news/business/0,1367,41828,00.html

IBM, Interwoven Pair for Personalized Content
Building on an existing relationship, Interwoven, Inc. and IBM have joined forces to integrate Interwoven's content management software with IBM WebSphere to provide users with highly personalized content...

• CRM Daily
• http://www.crmdaily.com/perl/story/7573.html

Start-up tries to pocket wireless niche
PocketThis, a startup wireless company, has signed agreements with VoiceStream Wireless and France Telecom to begin distributing PocketThis

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWG0BC75T0U0aXiw

FreeMarkets cuts sweet deal with Nestle
FreeMarkets, a maker of business-to-business exchanges, has signed an agreement with Nestle USA to use its marketplace software.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWG0BC75T0U0aXo3

Eagle Wireless and Burst.com announce alliance
Eagle Wireless International today announced it has made an equity investment in Burst.com and inked an exclusive licensing arrangement for the San Francisco-based company's patented video-on-demand technology to complement a key Eagle product.

• Local Business
• http://www.localbusiness.com/Story/0,1118,SFO_632495,00.html

CMGI signs over Signatures to managers
After about 16 months together, Internet incubator CMGI Inc. has sold its majority interest in Signatures SNI Inc., an entertainment and celebrity merchandising company, back to the Signatures' management team.

• Local Business
• http://www.localbusiness.com/Story/0,1118,SFO_630042,00.html

U.S. Okays Merger Creating Dominant Web Real Estate Firm
Homestore.com said that the U.S. Department of Justice (DOJ) has signed off on its planned purchase of Move.com, setting the stage for the Net's largest real estate firm to become even more dominant.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7563.html

Hewlett-Packard Teams With Inktomi On Servers
HP will be jumping onto the server appliance bandwagon armed with Intel-based servers running Inktomi software on top of Linux

• ZDNet
• http://cgi.zdnet.com/slink?83419:4932118

SEVEN to Join Forces With Microsoft to Make Wireless Data Access Easy For Carrier Deployments to Enterprises
The SEVEN Global Network Will Integrate Seamlessly With Microsoft Mobile Information Server and Other Microsoft.NET Enterprise Server Products

• PRNewswire
• http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/02-19-2001/0001430260&EDATE=

Intel, Network Appliance ink $1 billion deal
Intel and Network Appliance have signed a seven-year, $1 billion cross-purchasing agreement.

• CNET
• http://news.cnet.com/news/0-1003-200-4928127.html?tag=owv

Universal and Sony in Napsterless Harmony
The big labels are tuning up together to launch their own online music schemes and Napster's not in the band.

• Industry Standard
• http://idg.net/ic_450642_1794_9-10000.html

Turbolinux, Linuxcare To Merge
San Francisco-based Linux support company Linuxcare, which provides technical support to high-profile Linux users, said, that it will merge with Turbolinux, a distributor of high-performance Linux for clusters.

• ZDNET
• http://www.zdnet.com/enterprise/stories/linux/0,12249,2688171,00.html

Qwest deal signals ongoing sea change at HP
The reinvention of Hewlett-Packard Co. took another interesting twist this week when the company announced a multi-faceted deal with Qwest Internet Solutions that involves multiple HP lines of business

• eWeek
• http://www.zdnet.com/eweek/stories/general/0,11011,2689222,00.html

IBM and Lawson Target Health Insurance Market
As a result of their participation in the Partner World for Developers program, IBM and Lawson Software have announced a strategic alliance to deliver ERP applications to healthcare insurers.

• CRM Daily
• http://www.crmdaily.com/perl/story/7701.html

UK, Canada Digitally Ink E-Commerce Pact
The United Kingdom and Canada digitally signed a pact promising to cooperate on developing e-commerce and e-government initiatives.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7711.html

---

MOVERS & SHAKERS NEWS

• Lucent: SEC examination of revenue reporting not a surprise
• Patenting the War on Viruses
• Who's gonna sign for this?
• EarthLink, Sprint No Longer Going Steady
• Microsoft's lucky break?
• Venture Capitalists Exit the Dot-Com Freeway
• Asian Internet Access Cut for Millions
• Digital Recorders calls NextBus patent infringement claims groundless
• Amazon Loses Patent Suit Round
• Microsoft readies "Hailstorm" against AOL
• Multiple Web sites defaced in hacking spree
• Can Cell Phones Crash Planes?
• DOJ Investigates Microsoft Over Investment In Corel
• Intel Shuts Net Media Division
• Judge approves domain name penalty on eReferee
• Venture firms gobble up $69 billion last year
• Covad Wins Round 1 in DSL Battle
• Microsoft Drafts Political Heavyweights For Antitrust Fight
• Oracle grants a vision at OAUG
• Sega sues Kmart over Dreamcast orders
• DOJ slams publisher of DVD code
• Napster's Billion Dollar Blues

Lucent: SEC examination of revenue reporting not a surprise
Lucent Technologies said it's cooperating fully with the Securities and Exchange Commission regarding a $679 million reduction in its reported revenue, although it added that reports of an SEC investigation into the matter are "not new news."

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57584_NLTpm%2C00.html

Patenting the War on Viruses
Security software-maker Symantec is drawing fire over two recently announced patents for updating and downloading antivirus software incrementally.

• News Factor
• http://www.newsfactor.com/perl/story/7410.html

Who's gonna sign for this?
Linux does the heavy lifting, as open-source rolls into selected glasshouses

• ZDNET
• http://www.zdnet.com/enterprise/stories/linux/0,12249,2681821,00.html

EarthLink, Sprint No Longer Going Steady
The ISP and the long-distance phone company have ended the exclusive terms of their alliance, including Sprint's right to buy the ISP - paving the way for someone else.

• The Standard
• http://www.thestandard.com/article/display/0,1151,22084,00.html

Microsoft's lucky break?
A decision in an unrelated case has given the company new ammunition against U.S. District Judge Thomas Penfield Jackson.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBUz0BC75T0U0aRZQ

Venture Capitalists Exit the Dot-Com Freeway
E-commerce has hit a dangerous curve because the venture capitalists who were driving it have found the freeway off-ramp.

• eCommerce Times
• http://www.ecommercetimes.com/perl/story/7371.html

Asian Internet Access Cut for Millions
Internet access for millions of people in China, Malaysia, Hong Kong and Singapore has been disrupted, though the reason for the massive outage is in dispute

• News Factor
• http://www.newsfactor.com/perl/story/7388.html

Digital Recorders calls NextBus patent infringement claims groundless
Digital Recorders said that allegations made by San Francisco-based NextBus claiming the release of certain products by DRI's Talking Bus unit would infringe patent rights NextBus holds are without merit.

• Local Business
• http://www.localbusiness.com/Story/0,1118,SFO_636445,00.html

Amazon Loses Patent Suit Round
Barnesandnoble.com wins the latest round in its legal dispute with Amazon, its chief rival in online book retail. Amazon is suing Barnes & Noble for infringing its patent for one-click shopping

• Wired
• http://www.wired.com/news/business/0,1367,41824,00.html?tw=wn20010216

Microsoft readies "Hailstorm" against AOL
Microsoft is pushing to sell developers on an upcoming set of Web services building blocks code-named Hailstorm that could be used as part of a new offensive against America Online and its dominance in instant messaging.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWP0BC75T0U0aWHX

Multiple Web sites defaced in hacking spree
A group of malicious hackers defaced a string of corporate Web sites this week, including ones belonging to companies such as Compaq, Intel and Hewlett-Packard.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57809_NLTpm%2C00.html

Can Cell Phones Crash Planes?
Cell phones have been blamed for interference with aircraft systems and investigated as a possible cause for at least one airplane crash. Could the cell-phone industry be held liable?

• Wired
• http://www.wired.com/news/politics/0,1283,41276,00.html?tw=wn20010216

DOJ Investigates Microsoft Over Investment In Corel
The Department of Justice confirmed that it has launched an antitrust-related investigation of an investment deal and strategic alliance that Microsoft signed last fall with struggling office software rival Corel.

• Computer World
• http://computerworld.com/cwi/story/0%2C1199%2CNAV47_STO57720_NLTw%2C00.html

Intel Shuts Net Media Division
Nine months after its launch, Intel is closing down a streaming media content usiness that the world's largest chipmaker said would serve an estimated $2.5 billion market by 2004.

• Wired
• http://www.wired.com/news/business/0,1367,41837,00.html

Judge approves domain name penalty on eReferee
In one of the broadest crackdowns ever issued against a domain name holder, a federal judge has ordered eReferee.com to stop using the word "referee" in all of its domain names.

• CNET
• http://two.digital.cnet.com/cgi-bin2/flo?y=eBWG0BC75T0U0aXky

Venture firms gobble up $69 billion last year
Amount raised from investors was double the previous year's total, as mega funds came into their own.

• Local Business
• http://www.localbusiness.com/eStory/0,1533,SFO_635832,00.html

Covad Wins Round 1 in DSL Battle
A judge ruled in favor of Covad Communications Inc. in a case brought against the company by an Internet service provider cut off from Covad's high-speed connection last week.

• CompuServe
• http://newsroom.compuserve.com/gatewaynews/story.asp?BTM=internet&idq=/apo/Tech/Tech_14.ASP&CoView=PORTAL&PV=TEC

Microsoft Drafts Political Heavyweights For Antitrust Fight
Washington In a city where allegiances are known to change as quickly as issues, the battle between Microsoft and the government has brought together a Who's Who of Washington players who once sat on opposite sides of the political field.

• Boston Globe
• http://www.boston.com/dailynews/047/economy/Microsoft_drafts_political_hea:.shtml

Oracle grants a vision at OAUG
In different forms and in different octaves, the ringing sound of high-powered corporate marketing echoed through the concrete halls of the Ernest N. Morial Convention Center the way Mardi Gras music is carried along New Orleans' Canal Street, a few blocks away.

• IDG
• http://idg.net/ic_452442_1794_1-483.html

Sega sues Kmart over Dreamcast orders
Sega is suing Kmart for allegedly failing to pay $2.2 million of a $25.9 million order for Dreamcast game consoles, according to a lawsuit filed in California Superior Court.

• CNET
• http://news.cnet.com/news/0-1006-201-4932523-0.html?tag=lh

DOJ slams publisher of DVD code
The DOJ this week filed with the appeals court a brief that strongly backs the position of the Motion Picture Association of America, the plaintiffs in the case.

• IDG
• http://idg.net/ic_450466_1794_9-10000.html

Napster's Billion Dollar Blues
The recording industry scoffs at Napster's settlement offer as if it were a 'Shatner Sings Metallica' album.

• Wired
• http://www.wired.com/news/technology/0,1282,41985,00.html?tw=wn20010223

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