| - American
Express Joins Internet Free-For-All
- Amazon.com
to consolidate European service centers
- Shipping
Costs Bleed E-tailers Dry
- eBay
Expands Policy on Outage Credits - Without Selling Its Soul
- New
Snail-Mail Service 'Ads' Up
- DSL
Customers in Dark as ISPs Can't Pay Bills
- Baby
Bells Could Send AT&T To Retirement Home
- The
Price of Being Free
- Bank of
America hit with online banking glitches
- Few
Options for Yakkin' Flyers
- CheckFree
Stakes Out Singapore
- Tech law
firm opens New York, Salt Lake City offices
- VegasLobby
Bets on Wireless Gambling
- GM's
OnStar Adds Real-time Stock Trading To In-vehicle Service
- Listen
Before You Leap
- Streaming wars
spawn wireless weapons
- Wireless
LANs Reach Places Other LANs Can't
- E-mail
Sorting Made Simple?
- Collaboration
service on tap from Flypaper
- Web
Phones: For the Elite Few?
- Web
Delivery Services in Crisis
American
Express Joins Internet Free-For-All
Credit card giant American Express
has launched a service that offers cardholders the opportunity to sign up for
a free Internet connection, even as other blue chip companies have retreated from
similar free services. Amazon.com
to consolidate European service centers
Amazon.com's European division
is closing its customer service center in the Netherlands and said it will offer
to relocate some 240 workers there to other offices in the U.K. and Germany.
Shipping
Costs Bleed E-tailers Dry
While e-tail fulfillment problems have been
a steady source of dissatisfaction among online consumers, a report released concludes
that they also often dampen efforts by Web merchants to achieve profitability.
eBay
Expands Policy on Outage Credits - Without Selling Its Soul
In response
to several lengthy January outages, online auction pacesetter eBay announced that
it is increasing the scope of the fee credits it offers customers in the event
of a site crash. New
Snail-Mail Service 'Ads' Up
Can't send an e-mail and don't have any of
those 34-cent stamps lying around? Try Zairmail. They'll send it for you, along
with some targeted advertisements. DSL
Customers in Dark as ISPs Can't Pay Bills
Covad Communications cut off
service to two high-speed Internet service providers, abruptly disconnecting digital
subscriber line (DSL) service to thousands of customers across the United States.
Baby
Bells Could Send AT&T To Retirement Home
The continuing insistence
of baby Bells to try to maintain their local service monopolies is thwarting competition
and could deliver a ringing knockout to already punch-drunk telecom contenders
like AT&T The
Price of Being Free
Free Internet service seemed like a good idea at the
time. But now only NetZero remains - and it's looking for new ways to get people
to pay. Bank
of America hit with online banking glitches
The Bank of America Corp.
has apparently fixed unspecified network problems that caused sporadic problems
recently for online banking customers. Few
Options for Yakkin' Flyers
You want to make a phone call in flight, but
there's an airborne ban on the use of cell phones. You also don't want to foot
the bill for making a call on airplane seat-installed phones. What are your alternatives?
CheckFree
Stakes Out Singapore
Internet billing and payment provider CheckFree (Nasdaq:
CKFR) announced it has opened an office in Singapore in response to growing demand
for its services in the region... Tech
law firm opens New York, Salt Lake City offices
Wilson Sonsini Goodrich
& Rosati, a top technology law firm based in Palo Alto, Calif., will open
offices in New York and Salt Lake City as part of its strategy to continue growing
beyond its Silicon Valley roots. VegasLobby
Bets on Wireless Gambling
Gamblers, your PDA is about to get a little
more personal. VegasLobby.com, a privately held online casino launching this month,
is planning a wireless service that will let users receive sports scores and casino
news on wireless devices. GM's
OnStar Adds Real-time Stock Trading To In-vehicle Service
General Motors'
OnStar unit is teaming with Fidelity Investments to provide stock quotes and market
information as part of its in-vehicle communication service. Listen
Before You Leap
Online retailer Walmart.com allows buyers to listen to
30-second snippets of every track before purchasing a CD Streaming
wars spawn wireless weapons
The battle between Microsoft, RealNetworks
and other streaming software companies is moving from the desktop to the cell
phone. Wireless
LANs Reach Places Other LANs Can't
Businesses are starting to deploy wireless
LANs for more than just letting employees roam from office to office with their
laptops E-mail
Sorting Made Simple?
E-mail's transformation from the days of "Reply,"
"Reply To All" and "Forward" will get another push with the launch of Abridge,
a company that wants to add "Collaborate" to the list of e-mail functions.
Collaboration
service on tap from Flypaper
Flypaper's platform uses a browser-based
authoring technology that lets users design a custom portal into the collaboration
features they choose. Web
Phones: For the Elite Few?
Internet World Wireless is saturated with wireless
service providers targeting the big ISPs and telcos. Their products are certainly
not geared to the everyday person. Analysts aren't sure the market will let them
flourish. Web
Delivery Services in Crisis
Home delivery of groceries and other sundries
ordered online will endure, according to industry observers, but some leading
Internet providers might not, unless they can adapt to marketplace demands and
find offline partnerships to become profitable.
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