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ECMgt.com: February Volume 3, Issue 2 - The More Things Change, the More They Stay the Same

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Subject: Feb2001 ECMgt.com: The More Things Change, the More They Stay the Same
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February 1, 2001 *4,100 subscribers* Volume 3, Issue 2
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Mar '01 Survey Question:

Thank you for your comments, suggestions and responses to our survey question. We will not be posting a survey question this month; however, if you have any comments, email us ecmgtsurvey@hotmail.com. We currently have over 4,100 subscribers. If you like what you read, please let your friends, clients and co-workers know about our free newsletter.


MANAGEMENT PERSPECTIVE

by Mitchell Levy, Author, E-Volve-or-Die.com
The More Things Change, the More They Stay the Same

The tried and true basics of business will be back &emdash; to remind us of the old-fashioned principles that still seem to work, even in this new Internet-enabled world. Profitability, revenues and proven processes will be key.

The stock market tumble of 2000 continues into 2001, driven by the sharp wake-up call for Internet firms to show business models that have legs, rather than consuming round after round of venture funding, with no revenues - much less profitability - in sight. This should be no real surprise, as the Internet accelerates everything - at light speed - both failures and success. A number of these "corrections" made sense since many business plans couldn't float on water; however, there are a number of great companies that are currently being dragged down in the wake as the VC community turns off their spigots (i.e. money valves).

In our first Top Ten Trend of 2001, we'll focus on firms that have planned, executed, and redeployed holistic Internet strategies that drive profitability and revenue, using proven processes that are extended onto the Internet, and woven on value webs. Looking at both "physical" enterprises and Internet-based firms, we will look at how "best practices" in strategy have extended proven processes to first gain market share and traction, then to generate transactions that have real value.

By examining these firms (representing both B2B and B2C spaces), we will make a careful and reasoned attempt at estimating real valuation by introducing the concept of "process share", measuring success in the new digital economy.

Profitability - Profitability is as much a reward as it is a strategy. No Internet firm, or e-business, chooses profitability as the first motivator. Achieving greater customer satisfaction, which leads to upsells, cross sells, and more frequent purchases, builds a more profitable relationship. Survival, as outlined in E-Volve-or-Die.com, drives e-business initiatives, but never at the risk of profitability. The careful strategy now is to extend business process that can be automated and enhanced onto the Web, and create networked relationships that lower the cost of doing business. Some of the earliest B2B exchanges have started with supply chain, automating replenishment, and creating custom views through extranets to enable more personalized service to best customers. Large manufacturers including Taiwan Semiconductor Manufacturing Corporation have extended their business processes with firms like Intel, lowering costs, inventory, and delivering product faster, all leading to higher profitability in a highly competitive field.

Revenue - Here's where the big surprises are. While most small to medium B2C firms, (especially Web-only ones), were doomed from the start, the largest and most well funded have gained traction, and have seen quarter-to-quarter revenue increases. While Amazon.com and Drugstore.com are not yet profitable, they have shown that well-armed pioneers can establish brand equity. Adjustments in customer acquisition strategy, and new alliances (stay tuned), will prove that the B2C Internet is here to stay. Early market share, and a late focus towards direct marketing, will intersect the growing population of shopping-wise buyers who look to the Internet first for reliable purchases.

But the B2B space is even more exciting. Two bellwether firms to watch are Ariba and CommerceOne, who went out early in the B2B exchange and e-marketplace arena. Over the past two years, both firms have doubled their revenues every quarter, and as elaborated below, they are in wide open space with a potential market a hundred times larger than today. Also gaining traction are supply chain efforts that have migrated to the Web, and fueling the rapid conversion of tried and true EDI into XML based process. Cisco and Dell are two noteworthy Fortune 5000 firms with significant Web revenues, and a commitment to sell, service, and even deliver solutions over the Web.

Proven processes - eMarkets rule, because they combine with dynamic pricing, aggregation of buyers and sellers, and solid infrastructure for secure RFP/RFQ orders and transactions. Sophisticated tools for monitoring mission- critical process and logistics have enticed analyst firms IDC and Gartner to predict that 40% of the B2B economy, (almost 3 trillion dollars in transactions) will be hosted by these bastions of tried-and-true business process by 2004. E-marketplaces that represent both public and private consortiums for procurement and or sell-side include Aerospan, Boeing, General Electric, Becton, Dickinson and Company, and in logistics, nPassage and Fedex.

The financial markets will not reward market share at any cost. Mark Hoffman of CommerceOne boldly stated that transactions are still the measure of success in any business valuation, and he should know. With 47 of 107 e-marketplaces online, they are a leader in what analyst firm Gartner Associates estimated would be over 1,000 total exchanges in production by 2001. We agree that market share and transactions are critical to success, but how do you reasonably measure valuation in the new e-conomy? We suggest that a new term, process share, is the best measure of success in the new B2B ecosystem. Value webs, which represent the dimensions of digital commerce, create a matrix in which a rapidly inflating community is expanding. As in any ecosystem, the measure of success is a product of total "population", and the "process share" that is garnered.

The new economy can be measured by this simple rule: Processes will migrate, (for example, EDI moves to the Web), or new processes will be created, (consider mobile commerce). In either case, market leaders will be participants that stake out market share, and rapidly gain traction through more efficient transactions and strong customer affinity. It's about gaining the largest share of business process. Phone.com gained 20% process share in mobile commerce through its WAP browser, and exploded to $10 billion in market capitalization (it has since merged with software.com to form Openwave.com). Yet this only represents 1% of mobile commerce "transaction volume" expected in just four short years. CommerceOne and Ariba, doubling in revenue each quarter, have yet to crack 1% of the expected e-marketplace transaction volume. Covisint, the auto exchange built by the big three auto makers (and CommerceOne) had conducted only 100 transactions by December 2000, accounting for $350 million in traded goods, but when in full gear is estimated to move $750 billion in annual transactions; roughly 10% of the total US GDP. This should give you a sampling of "process share".

We predict that the negative tone of the e-commerce commentary will shift in 2001, as the cynicism of latter 2000 changes into tempered optimism - based on proven business metrics. In the coming months, those same pessimistic analysts will begin to chronicle the real successes of emerging business-to-business (B2B) leaders. And while B2B e-commerce activity may seem the domain of early technology adopters, mainstream business soon will be rapidly deploying their e-commerce strategies, based on proven business process and demonstrated Internet technology.

The healthy skepticism of the last six months served its purpose, bringing over-reaching promises of the speed and potential of Internet commerce back to reality. Internet-based e-commerce technologies do represent a significant evolution in how all business will be conducted. But just as fast cars require racing skills, the winners in the race to achieve market share, process share, and revenues with profitability, will find that sound business judgement, planning, and execution bring victory. The land grab of 1999 will resemble the gold rush of 1849, those who didn't pack for the long haul littered the path, but not the promise. We're just one month into the digital millenium - so stay tuned!

 

Let me leave you with a few of my favorite quotes this month:

***

The general perception of the role of the Internet in business is absurd. Like the telephone, the Internet is a tool for business. Nothing more! As with any other business tool, its use must contribute to the bottom line. The reason for all the current madness is that "the tail has been allowed to wag the dog" (The basic principles of business are being bent to fit the tool!).

(Allan Singleton-Wood, President & CEO, Canadian Information Productivity Awards)

***

With the arrival of a new year beyond Y2K plus the completion of another cycle of holiday eTailing, I believe some of the amorphous fears surrounding eBusiness are begining to quiet. Emphasis in our training seminars and in those of our many working partners is on the quality of thought, planning and sound strategic reasoning that eBusiness--like all business-- requires.

(Elaine M. Bell)

***

Now that hype is out and reality is back in fashion, technology companies, particularly in e-commerce, will find themselves under more intense scrutiny by industry analysts and the press. The analysts, in turn, will feel pressure from business customers to steer them in the right direction -- and not create or follow the fad of the moment.

"So it's more important than ever that companies have sound, differentiated strategy and positioning, and that they know how to work effectively with industry analysts."

(Gay Slesinger, Founder and Principal, iMarket Strategies)

I hope you enjoy this eZine.
See you in cyberspace,

Mitchell Levy

Author, E-Volve-or-Die.com <http://e-volve-or-die.com>
Executive Producer, ECMgt.com <http://ECMgt.com>
President, ECnow.com <http://ecnow.com>
Founder and Coordinator, SJSU-PD ECM Certificate Program <http://ecmtraining.com/sjsu>

To subscribe to ECMgt.com, please visit http://www.ECMgt.com or send e-mail to VMS3.Subscribe@ecnow.com?subject=ecmgt.Feb2001+subscribe

 


 
SPONSOR'S CORNER 


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neoIT™
neoIT™ is a global IT services online marketplace and consulting company. We are a leading neutral marketplace and global solution for outsourcing software development and other IT services. neoIT solutions are accessed through an online channel or as a traditional consulting engagement.

  • Please feel free to contact Atul Vashistha, Co-Founder & Team Leader, at atul@neoIT.com for any questions or suggestions.

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Fort Point Partners
Fort Point Partners is an Internet services firm providing strategic consulting and systems integration to empower eSelling(tm). More than 40 businesses such as Hewlett-Packard, BlueLight.com and J.Crew use Fort Point Partners' eSelling business practice to drive sales across multiple channels. eSelling focuses on developing end-to-end technology to create competitive selling advantages in the most profitable part of e-commerce, wherever buyers and sellers meet.

Learn more at http://www.fortpointpartners.com


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Delano Technology Corporation


Delano Technology Corporation is a provider of interaction-based e-business solutions that enable an organization to interact with the extended enterprise, for fast measurable results.


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E-Volve-or-Die.com: Thriving in the Internet-Age Through E-Commerce Management Author: Mitchell Levy

E-Volve-or-Die.com helps the reader figure out how to help transition their company or suffer the same death of the dinosaur. With 12 forewords, and 45 of the world's top ECM experts, Levy can help your company with the biggest industrial transition the business world has faced in the last 100 years.

You can read more about "E-Volve-or-Die.com" at the official Web site: http://www.e-volve-or-die.com. The book is available in all on-line and offline stores, including Amazon: 
http://www.amazon.com/exec/obidos/ASIN/0735710287/ecnowcom/105-3011082-5903959

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FEATURE ARTICLE

Getting Down to Business by Alan Naumann
President and CEO, Calico Commerce

 

There's no business like eBusiness these days. In recent months we've seen companies in every sector achieve both the highest highs and the lowest lows. And while the lows are getting the majority of the press today, the news is by no means all bad. Rather, it is encouraging in many ways that fundamental economic principles are proving true and businesses based on them are holding their own.

eBusiness is not a trend, and it is certainly not dead. The reality is that market predictions for B2B eCommerce over the next several years remain strong. In fact, eBusiness is this year expected to represent $47 trillion revenue dollars for companies enabling and participating in it globally, according to Credit Suisse First Boston. The reason for the continued growth of this market is a business basic - supply and demand. The bottom line is that companies need to meet the demand for their products and services, and they need to do so efficiently and cost-effectively by matching supply and demand as closely as possible.

This bottom-line necessity can be achieved today better than ever before - through the basic eBusiness principle that companies need real-time access to business-critical information, and they need to be able to share it with their buyers and suppliers. The kind of collaboration that eBusiness enables - through private and public exchanges - is revolutionary in many ways, but it is a practical answer to an age-old problem.

More and more companies are realizing the benefits of collaboration, such as reduced cycle time, improved customer satisfaction and increased revenues - benefits that can only be called old fashioned (and essential). This return to the basics is just what today's economy calls for. Rather than experimenting with what new technologies can achieve for the sake of accomplishment itself, it's time for businesses to put technology to work. With the power of today's technology, companies can really achieve something - process efficiencies, asset optimization, even profitability.

This is not to discount the need for technical innovation, for continued innovation is the path to continuous improvement. But companies across the board need to focus on their core competencies - and in many cases doing business, and doing it well, has to be the competency and the focus. Companies that know what they do, that do it well, and that rely on other experts as appropriate will be the successful ones - just like before. This is the nature of business, and that essential nature has not changed in the new economy.

The Internet has undoubtedly changed our lives and the way we do our jobs permanently - mostly for the better. But it has not changed the foundation on which life itself or business is built. Companies had to, have to and will have to plan, execute and measure according to the basic rules of supply and demand. eBusiness helps us do that faster, better and cheaper - but it's still just business at the core.


READER COMMENTS

The general perception of the role of the Internet in business is absurd. Like the telephone, the Internet is a tool for business. Nothing more! As with any other business tool, its use must contribute to the bottom line. The reason for all the current madness is that "the tail has been allowed to wag the dog" (The basic principles of business are being bent to fit the tool!).

The Canadian Information Productivity Awards www.cipa.com are given to organizations on a basis of improved productivity and profitability. The E-Commerce Awards category is one of eight CIPA Awards categories and is, by far, the weakest category in terms of quality of entries. This, I think, tells all.

Allan Singleton-Wood, President & CEO, Canadian Information Productivity Awards
Tel: (905) 469-1220 Fax: (905) 469-1221 E-mail:
asw@cipa.com

***

With the arrival of a new year beyond Y2K plus the completion of another cycle of holiday eTailing, I believe some of the amorphous fears surrounding eBusiness are begining to quiet. Emphasis in our training seminars and in those of our many working partners is on the quality of thought, planning and sound strategic reasoning that eBusiness--like all business-- requires. Varying levels of technological sophistication make implementing eBusiness a challenge, but we help the client realize that her grasp of business issues is far more important than the arcana of "Information Technology".

When a local hero of ours in Connecticut installed one of the first telephones in his state-of-the-art mansion, he was frustrated with the machine because... well there were only ten other people to call and Mark Twain didn't like eight of them! The technology was in place--right in his livingroom--but the culture hadn't grown into it yet.

This is where I think we are in early 2001...

(Elaine M. Bell)

***

Now that hype is out and reality is back in fashion, technology companies, particularly in e-commerce, will find themselves under more intense scrutiny by industry analysts and the press. The analysts, in turn, will feel pressure from business customers to steer them in the right direction -- and not create or follow the fad of the moment.

"So it's more important than ever that companies have sound, differentiated strategy and positioning, and that they know how to work effectively with industry analysts."

(Gay Slesinger, Founder and Principal, iMarket Strategies, www.imarketstrategies.com)


CONTENT - ECMGT.COM E-COMMERCE NEWS




STRATEGIES & TRENDS

This section sponsored by ECnow.com, please visit them at http://www.ecnow.com

 

Ecommerce Becoming Eurocommerce
Steady growth projected for the continent.

B-to-B Ecommerce Revenues Tripling in 2001
Website executives who took part in ActivMedia Research's annual scan of online revenues think 2002 will be the year B-to-B E-Commerce revenues surpasses online retailers selling direct to consumers

Study Shows Continued Internet Economy Growth
Despite a bloodbath among dot-coms and related technology companies in recent months, new research suggests adoption of Internet technologies continues to have a positive impact on the increasingly fragile U.S. economy.

Study Finds 100 Million Internet Hosts
The number of hosts on the Internet worldwide has topped the 100 million mark, according to research by Telcordia Technologies Inc.

Lex: European Internet
Yahoo! warns about slowing growth, Wanadoo and Tiscali rise - and the rest of Europe's internet stocks barely move.

Asian Internet Penetration Is Closing On The US

The percentage of Asian households with Internet connections is beginning to catch up with US and European levels, especially in Singapore and Taiwan

Cable Subscribers Show Interest in iTV
Nearly 80 percent of digital cable TV and 55 percent of analog TV customers are receptive to interactive TV features

Ad slowdown sends cold wind through 'New Economy'
Online advertising company DoubleClick Inc.'s break-even financial performance for the fourth quarter, announced late Thursday, underscores the difficult time businesses built on Internet ads are having.

Recent Warnings May Portend Wireless Slump
The wireless industry is finally stepping on the brakes after years of accelerated growth.

Startups Dry Up in Argentina
Argentina should be a dot-commers dream. It has an educated, tech-savvy population, a high unemployment rate and a relatively sophisticated telecommunications structure.

Many Dot-coms Pass On Super Bowl Ads
Call it a sign of the times. The number of dot-com companies planning to air commercials during this year's Super Bowl has dropped dramatically from last year.

Seasoned execs are in demand
As more dot-com firms come crashing to earth, those dot-com execs with experience at both Old and New Economy companies are becoming the most desirable candidates.

11.5 Million Brits Now Online at Home
About 11.5 million people use the Internet at home in the U.K., says monitoring company NetValue, an increase of three million during 2000.

More Net merchants need anti-fraud technology
Credit card and debit card fraud could cost online merchants billions of dollars over the next five years unless they implement the technology to detect it, a new report says.

Tech Women Still Earn Less Than Men
A study by techies.com has found that women in technology jobs earn 92 percent of what their male peers make, but greater disparities still exist in relation to higher management positions in the IT sector.

Study reveals that online customer satisfaction rose during holidays
REPEAT ONLINE SHOPPERS rated their holiday experience as the same or better than last year, according to a study released by Los Angeles-based BizRate.com.

Chambers: India poised for Explosive Internet Growth
The chief executive officer of Cisco Systems Tuesday predicted explosive growth in Internet usage in India.

Survey Pinpoints Online Interests of Blacks, Latinos
A survey of blacks and Latinos released reveals that their online habits and tastes differ markedly from those of the general population.

Net Users Take a Vacation From the web, Study Says
Despite the jump in online sales this past holiday season, people spent less time on the Web in December than during any other month in 2000, according to a Nielsen/NetRatings report.

Consumers Continue Online Purchases
Despite the fact that 2000 was a year of devastating defeat for many pure-play e-tailers and caution for the investment community, consumers around the world continue to be very satisfied with the online retailing channel.

IP LAN Telephony Growing Faster Than Expected
U.S. Companies are beginning to convert their corporate phone systems from the traditional Private Branch Exchange (PBX) model to Internet Protocol (IP) Telephony faster than expected

Digital Advertising Set for Rebound
Although the Internet advertising industry has fallen victim to the belt-tightening measures of many dot-coms looking to trim their operating budgets in recent months, a report released finds the spending slump is only a "temporary pause" in the market's overall growth.

At-Work Broadband Audience to More Than Double by 2005
At-work Broadband Audience to More Than Double by 2005, But Businesses Targeting the Workplace Must Adjust for Online Usage Constraints, Predicts Jupiter

 

---

E-PRODUCTS NEWS

 

VA Linux announces 2.4 kernel availability
VA Linux Systems Inc., has issued its first pre-production release of the new Linux 2.4 kernel, aimed at end users who want to test the kernel on their systems, the company announced.

PC industry poised for 'game of chicken'
Executives at Gateway Inc., staggered by a $94 million quarterly loss that will force over 3,000 layoffs, have vowed to win back consumers by escalating an "industry game of chicken" - a price war.

AIX, Linux draw closer together
IBM delivered the first in what is expected to be a series of products that make it easier for developers and corporate users to tie its AIX and Linux operating environments together.

Microsoft debates future of IE 6
Standalone product, or integrated? And integrated with what? The answers are far from clear regarding the next major IE update.

Macworld expo showcases OS X support
At the wintertime gathering of Apple Computer Inc. enthusiasts here at the Macworld Conference and Expo, a wealth of vendors announced support for the forthcoming Mac OS X operating system.

Sun Eyes Low-end Server Market with New Products
A day before it announces highly-anticipated earnings, hardware giant Sun Microsystems Inc., drew the curtain on its server appliance strategy with some new products for the IT sector, including a sub-$1,000 server.

Digital Dashboard Steers Toward Microsoft Tahoe
Microsoft Corp. has a new server-based Office companion on the horizon, going by the code name Tahoe.

File swapping for wireless devices?
File swapping has become commonplace on the home PC. But the same type of technology could be headed to some wireless devices.

Lotus acknowledges overdue Raven, unveils products
The long-awaited second part of Lotus Development's knowledge management system, code named Raven, will be available in March, President and Chief Executive Officer Al Zollar, said.

McAfee Releases Gateway Anti-Virus Appliance
McAfee rolled out a new anti-virus appliance built for small- and medium-sized businesses that is capable of protecting a network of up to 2,000 users.

Airbiquity's GPS Battery Accessory Operates on Every Major Wireless Voice Network
Airbiquity, Inc., an integrator of wireless voice and data solutions for mobile devices, announced that its GPS Accessory is able to operate on every major wireless network in North America and Europe.

Microsoft Gives New Life To SMS
Instead of merely integrating Systems Management Server features into Windows, Microsoft is heading toward a new version code-named Topaz.

Cisco Unveils Its Wireless POP
Sagging digital subscriber line faith is good news for Cisco System's fixed wireless division, which unveiled its carrier-grade solution.

Symantec's Corporate NAV 7.5 leaves some users hanging
Users of WIN 95/98 say their PCs hang up during shutdown after installing or upgrading to Version 7.5 of Symantec's Corporate Edition Norton AntiVirus software,

Developers display Microsoft misgivings
The 3 million software developers using Microsoft's Visual Basic language will face some tough choices when the company ships the new version of its programming suite.

Power to portables with cooling technology
A San Francisco company has received two patents for technology that may help achieve the Holy Grail of portable devices: making something smaller while not decreasing its battery life.

Magic eMarker
Sony's eMarker is like a magic aural identifier. The one-button gizmo can identify most pop, rock and country songs played on any one of about 1,000 U.S. radio stations.

Directory Service Coexistence: Can We Talk Here?
The proliferation of competing directory services in corporate IT comes just as the importance of directory services is rising. But until companies can standardize on one directory, coexistence may be the best option.

High-capacity NAS Device On Tap From Procom
Procom Technology Inc. is expected to launch a new high-end, network-attached storage appliance this week that lets heterogeneous enterprise customers share, consolidate and manage their storage resources.

Power Saving Crusoe Chip Hit Server Spotlight
Power outages and rising electrical costs are attracting attention to new servers with Transmeta chips that claim to consume one-fourth the power

Applix Tightens Focus on CRM Analytics
CRM analytics and business planning software provider Applix, Inc. said it has read the handwriting on the wall and will divest its office productivity software business to concentrate on its CRM analytics products.

---

E-SERVICES

 

Privacy snafu enrages eBay customers
The online auction giant changes the settings for some 6 million accounts, and the unsolicited telemarketing calls begin pouring in

Starbucks takes wireless leap
Starbucks Corp. plans to serve up high-speed wireless LAN access to its customers in all 3,000 of its North American outlets, betting that access to the technology will drive traffic into its coffee shops during off-peak post break fast hours.

Meeting a mandate for patient privacy
A handful of developers are rolling out software to help insurance companies and health care providers meet new privacy and security standards being imposed by the U.S. Department of Health and Human Services.

7-Eleven Systems Hit by Y2k-like Glitch
Customers at convenience stores operated by 7-Eleven Inc. were a little inconvenienced last week when the company's point-of-sale systems experienced a Y2k-like glitch.

Barnes & Noble Takes Popular Literature Digital
Barnesandnoble.com Inc. last week announced plans to launch an electronic publishing business unit that the company said represents a "significant leap forward" for the world of online publishing.

New Edge Extends Network to Augusta, Ga.
New Edge Networks Friday moved to expand its high-speed DSL and other services geared towards the business class to Augusta, Ga., marking one of the company's first steps since its restructuring in November 2000.

AOL Browses Handsets With Nokia
America Online put itself into the wireless handset game when it announced a licensing agreement to use Nokia's WAP microbrowser.

AT&T to Open Internet Data Center in Los Angeles County
In response to exploding demand by Los Angeles-area businesses needing high-speed, reliable and sophisticated Internet and web hosting services, AT&T today announced it will soon open a 290,000-square-foot Internet Data Center in Hawthorne, Calif.

C&W Gets Into Real Estate
Micro General Corporation, the leading provider of production and workflow software systems to the title and real estate industries, announced the selection of Cable & Wireless, the global telecommunications group, as its network provider to perform ASP operations for the Real Estate, Escrow and Title industry.

Saks Stages Call Center Ramp-up And Saves
The upscale retailer found that its customer relationship management (CRM) implementation has boosted productivity, reduced call-waiting times and saved money.

Privacy ? Who Needs Privacy
Myth: People won't shop online unless their personal data is protected. Reality: Most shoppers don't care.

Partnership aims to add graphics to wireless Web
A pair of software development companies thinks the wireless Web needs to be more graphic.

Rapid-Address App Coming to American Call Centers
Software developer QAS Systems announced it will launch its rapid- addressing application for call centers in North America and has established offices in Woburn, Massachusetts.

Sky's The Limit For Airlines Online
Major carriers enjoy Net success by forging customer relationships.

Do antipiracy measures rob consumers?
Recently unveiled antipiracy measures aimed at eliminating even casual copying of software have some experts questioning whether companies have gone too far in controlling the use of their copyrighted material.

Let your cell phone do the e-shopping
The limitations of wireless devices fail to slow the development of mobile-based commerce,

Avoiding The Stresses After CRM Installations
Four strategies to avoid the stresses that come after implementing customer relationship management (CRM) systems.

Software Conversion Creates Chaos For Spirit Airlines
Spirit Airlines didn't anticipate any problems when it converted to new staffing and flight tracking software on Jan. 1, but combined with foul weather and a holiday travel rush, the new system caused systemwide gridlock.

Customer Loyalty Spurs B2B Spending
A new survey conducted by Harris Interactive and sponsored by Metiom, Inc. has found that the goal of increasing customer loyalty is inducing large companies to invest more in business-to-business (B2B) e-commerce.

FedEx Picks Simple-text Messaging In Europe
FedEx has adopted mobile telephone Short Messaging Service - used by teen-agers for data chit-chat - as the core technology of a new European dispatch and package-tracking network.

Liberate Launches PopTV Tools Program
Furthering its commitment to accelerate the growth and development of interactive television, Liberate Technologies today launched the Liberate PopTV Tools Program

...

E-MARKETING NEWS

 

eBay: Bidding for Web Domination
Amid the dot-com carnage, the auction giant is flourishing -- and moving to strengthen its competitive position

Can Palm pocket e-tailing?
CEO Carl Yankowski thinks so -- unveiling an upcoming eWallet feature that will allow Palm users to buy products and services via their handhelds.

EToys Leaves Canada Dry
Struggling retailer eToys.com, which recently pulled the plug on its European sales effort, has added Canada to the list of places it won't deliver.

Banks Pushing Into B2B Portal Market
With a virtual product and a customer base of people and companies that are steadily moving online, banks have joined the rush to set up e-commerce portals for their business and retail customers.

Ebay Evolving Into Seoul Player For International Online Auctions
eBay agreed to acquire a majority stake in Internet Auction Co. Ltd., South Korea's largest auction site, for approximately $120 million in cash

Napster Upgrade Links Service With CDNow
In the first demonstration of how Napster and Bertelsmann will generate revenue, Napster released a new version of its software Thursday that includes an e-commerce component linking to Bertelsmann-owned CDNow.

Microsoft Net Meets Lowered Estimates; Office Sales Help Revenue Edge Forecasts
Microsoft Corp., still battling lackluster sales of personal computers, posted earnings in line with lowered expectations, though revenue was slightly higher than expected.

About Faces Lawsuit Over Pay-For-Surf Program
An ad-sponsored, pay-for-surfing startup filed suit this week against About, Inc., alleging that About executives made fraudulent statements when negotiating a partnership deal signed in October.

Stock tickers, sports scores and Yeats?
Deep in the trenches of the wireless Web, between the endless march of stock market updates and sports scores, Justin Siegel has split open his soul. And he is wailing.

E-Tailers Get Fraud Squad Help
The Worldwide E-Commerce Fraud Protection Network last week launched its fraud protection Web site, www.merchantfraudsquad.com.

Businesses eye PRM
PRM gives CRM's automation and efficiency a bit of b-to-b partnership twist

AD Agencies Feel The Pain
Even traditional agencies are experiencing layoffs as the impact of the dot-com slump spreads.

The Real Billion Dollar Man
Ray Lane says implementing a Web strategy takes more than fancy software.

The cost of using a cell phone dips--again
The cost of using a cell phone continued its downward spiral in 2000, dropping another 7 percent on average across the United States.

Surge Seen for Latin American E-Biz
Driven largely by business-to-business (B2B) transactions, e-commerce in Latin America is set to grow from US$3.6 billion in 2000 to $66.5 billion in 2004.

Sun wins $400 million deal from AOL
In a boost to the hardware vendor when IT sales are starting to slow down, Sun Microsystems said America Online has agreed to buy another $400 million in equipment over two years.

Cisco sees China as No. 2 market
Top network equipment maker Cisco Systems Inc is aiming for 100 percent annual sales growth in China, which could make it Cisco's number two market in three years, Chief Executive Officer John Chambers

When Brands Gets Burned
Some stalwart companies watched co-branding deals with dot-coms turn into full-fledged fiascoes. Here's how to avoid a flameout.

Jean Therapy
Can imposter Websites, unbranded ads, and other guerrilla marketing tactics restore the glory days of dungarees? Lee Apparel is counting on it.

CSC, TeleTech Land $100M U.S. Contract
Computer Sciences Corporation and TeleTech Holdings are joining forces to provide the U.S. State Department with contact center support and services in a contract valued at US$100 million over 10 years.

Direct Marketing Industry Online: Perspectives on 2001
Firms With The Highest Customer Online Loyalty Are More Likely To Have A Significant Web Promotion Budget

---

SUPPLY CHAIN NEWS
This section sponsored by - Sameday.com, please visit them at
http://www.sameday.com

 

 

Microsoft Launches 'Gold Partner' Program For Enterprise
Microsoft Corp. today announced a range of new gold certified partners that have met its more rigorous certification and reference requirements.

Chemical Giants Open Online Marketplace
The highly active chemical trading market went online last week as heavyweights like Du Pont Co., The Dow Chemical Co. and BASF Corp. joined 13 other companies in creating the industry's first major online marketplace.

elcom, GE Capital tout e-procurement card
elcom Inc. officials are showing off their new e-procurement card at the iSource Summit. The card, which elcom partnered with GE Capital Financial Inc. to develop, provides one platform for both online and offline purchases and integrates settlement capabilities.

KPN Mobile, NTT DoCoMo, TIM Launch European Mobile Internet Portal
Dutch mobile operator KPN Mobile announced Thursday a pan-European Internet portal, a joint venture with Japanese partner NTT DoCoMo and Italian mobile operator Telecom Italia Mobile.

Worldcom Outlines New Strategy Following Digex Merger Approval
Just as its crucial merger with hoster Digex was approved by the Federal Communications Commission, WorldCom here again pitched its renewed emphasis on the enterprise, outlining the company's plans to hone in on three lines of business: Web hosting, IP networking, and Web centers

Marketplace? What e-Marketplace
Over 30% of companies responding to an e-business survey were completely unaware of the existence of trading exchanges, according to a report from AMR Research.

EBay Increasing Sellers' Fees
EBay Inc. is increasing the fees sellers must pay to auction goods on the Web site, a move aimed at increasing the company's profits and reducing some clutter.

B2B Projections Remain High Despite Obstacles
Electronic B2B sales will reach more than $5.2 trillion in 2004 through several different channels, including Internet marketplaces, electronic data interchange, hybrid EDI/Internet electronic trading networks, Internet company-to-company links, extranets, and private e-markets, according to Giga Information Group.

Avici routes AT&T into the fast lane
Ma Bell has completed its coast-to-cost Internet Protocol network, utilizing Avici's routers and carrying traffic at a whopping 10 gigabits per second.

Nistevo Taps Commerce One for Collaborative Network
Minneapolis, Minnesota-based Nistevo Corporation has tapped Commerce One, Inc. to help connect with members of its collaborative logistics network.

Microsoft's small-business push
On the heels of its purchase of Great Plains Software at the end of last year, Microsoft is continuing to beef up its hosted service portfolio.

Book Publisher Wake Up Call
Barnes & Noble plans to launch its own electronic publishing outfit that eliminates the need for a middleman.

Industrial manufacturers form online marketplace for distributors
Four international manufacturers of industrial products announced a deal to set up a B2B exchange through which distributors in the U.S. and Europe will be able to place orders for the equipment they make.

Newgen Acquisition Key to Growth
CRM provider TeleTech Holdings said it believes its December US$160 million stock acquisition of Newgen Results, a CRM provider to the automotive industry, will boost future revenues and provide a platform for the company to introduce its services to the pharmaceuticals, office automation and other industries...

P2P matchup, as NextPage buys netLens
The acquistion, NextPage believes, will give them an edge in the enterprise peer-to-peer arena, extending the technology into new applications.

Accounting Errors Bog Down Supply Chains
As marketplaces grow, cleaning up transactional mistakes requires more and more human intervention - and that's a financial burden.

Navy Embarks On Supply-Chain Mission
The U.S. Navy is in the process of moving its massive load of data from its homegrown supply-chain system to a new ERP/supply-chain system from SAP.

Auto-supply Exchange Targets Small Guys, Too
Johnson Controls Inc. is launching a design and collaboration business-to-business exchange for its automotive suppliers, which will compete with Covisint.com, the exchange launched by the Big Three automakers.

IBM Technology Lets B2B Fingers Do The Walking
IBM is giving the open-source community a Java technology that will allow businesses to connect to a giant online directory for conducting e-commerce transactions.

Industrial Manufacturers Form Online Marketplace For Distributors
Four international manufacturers of industrial products announced a deal to set up a B2B exchange through which distributors in the U.S. and Europe will be able to place orders for the equipment they make.

CRM to Lead Market for Analytical Applications
The worldwide demand for analytical applications is being led by customer relationship management initiatives, a market that will record revenues upwards of $2 billion by 2004, according to International Data Corp.

US Businesses Slow To Buy Online
Companies in the US are only now beginning to move their procurement online, according to a new ebusiness report from the National Association of Purchasing Management (NAPM) and Forrester Research

Exchange Seeks To Deliver The Real Goods For Users
Users of the Internet marketplace FreightWise say they agree that it makes it easier for them to conduct business, but analysts say the company's business model is not a surefire winner.

---

CONTENT, PORTALS & COMMUNITY

 

Online News Frenzy Is Fizzling
It's raining pink slips in the online media world, creating new doubts as to whether content is really king on the Internet.

National Security Issues Hamper Customer Care
Israel Aircraft Industries Ltd. (IAI) takes security seriously. Its headquarters, set behind high chain-link fences topped with razor wire, is patrolled by a private army of Uzi-toting guards.

First content exchange goes live
Content peering has become a reality today as the new owner of the first content exchange flipped the on switch.

Teen-Ager At Center Of Internet Terrorism Probe
A teen-ager in the suburbs north of Seattle is at the center of a probe into what an FBI agent says was an attempt to ``take down the Internet'' on New Year's Eve.

As the Porn Peril Turns
The peril of online porn is why John Ashcroft should be the next attorney general, conservative organizations said .

Pong Game Bounces Back Wireless Biofeedback Technology to Be Incorporated
Richmond-based East3 Ltd. and game developer Hasbro Interactive today will announce a licensing agreement to incorporate East3's wireless biofeedback technology into Pong and other Hasbro video games.

Ice Storms Freeze Systems
Recent ice storms that snapped power lines in the Midwest and plunged whole towns into perpetual midnight also jolted businesses and governments into a new awareness of business vulnerability in the Information Age.

Groups Clash Over Hotmail Spam Filters
Anti-spam activists Friday came to the defense of MSN Hotmail, after Microsoft's Web-based e-mail service was criticized for the unauthorized blocking of some outgoing as well as incoming messages in its fight against junk email.

Verizon Sued Over Slow Net Access Installations
Verizon Communications is being sued by customers frustrated when the company took weeks or months to get their high-speed Internet access installed. The class-action effort is an attempt to stop Verizon from signing new subscribers as well as to force compensation of existing customers.

Organization unveils portal for disabled users
THE AMERICAN FOUNDATION for the Blind on Wednesday debuted its new Web site, designed to be a portal for the 10 million visually impaired Americans largely shut out of Internet use.

New Melissa Virus Starting to Spread
The first major widespread virus of the new millennium may bear a familiar name: Melissa.

Miramax To Distribute Film Online
A major Hollywood studio will begin an experiment next week offering full-length feature films available for download over the Internet.

Net Worm Attacks Linux Servers
An Internet worm cobbled together from generally available hacking tools has compromised hundreds, perhaps thousands, of Linux servers.

Library of Congress Goes Digital
The Library of Congress meets its goal of digitizing over 5 million items. But the world's largest library still has a way to go to keep up with the digital age.

Drugs In the new Economy
Abuse of alcohol, cocaine, and other drugs of choice is soaring among high-tech and Internet IT workers.

Pink-slip payoff
While the Internet industry continues to downsize, job-search Web sites are reaping some rewards.

X-Tracurricular Activities
What's a company to do when an employee posts controversial-even pornographic-material on a personal Website? The courts are starting to take on that question.

Real-life bug the germ of ill will in antivirus industry
Spanish antivirus company Panda Software announced that five of its customers had been attacked by a new virus, known as HTML/LittleDavina, which deleted data on hard drives after dialing out to a site on the Web.

Ralph Nader, E-Commerce Savior?
Legendary activist Ralph Nader has now targeted the entire e-commerce industry, a movement he believes needs a Big Brother. According to Nader, the Internet is simply the next vehicle for consumer fraud, a runaway train with no conductor.

IT Projects Get Closer Scrutiny
Concerns about an economic slowdown will make companies a lot more selective than usual about where and how they spend their IT budgets this year.

Pushing the Bounds of Net Film
Long the goal of indie filmmakers, this year's Sundance Film Festival opens its pipes to the Internet. Movies on your computer aren't going to look the same.

Hackers' video technology goes open source
The developers of hacker video technology DivX are going public, opening up much of their work to the open-source community.

Former Hacker Saves Strapped E-tailer
The white knight who pulled European e-tailer from the brink of bankruptcy at the last minute this week is a convicted hacker turned venture capitalist.

Travelocity Confirms Web Site Exposed User Data
Online travel agency Travelocity.com acknowledged that a file containing the names and e-mail addresses of about 44,000 people was inadvertently posted on its live Web site.

...

GOVERNANCE & GOING GLOBAL

 

Wireless spam: How can it be stopped?
A new bill before Congress would outlaw unsolicited email sent to wireless devices, but industry insiders and anti-spam crusaders both question its efficacy.

Brazil May Slash Computer Taxes
In an attempt to bridge the country's digital divide, the Brazilian Congress last week approved a bill that would ease the tax burden of technology companies so they could sell their products at a lower cost.

IT Under Siege: Conflict Poses Extreme Challenges
Palestinian IT consultant Sam Bahour was in Tel Aviv last September for Comdex/Israel. It was something of a historic event: the first time there had ever been a Palestinian-only exhibit of IT companies seeking partnerships with Israeli companies.

Government defends judge in Microsoft appeal
The DOJ and 19 states file a legal brief that calls Microsoft a predatory and dangerous monopoly and says Judge Jackson conducted a 'fair and efficient trial.'

Privacy As A Wedge Issue
His might be the year our government finally moves to protect the privacy of Internet users. Then again, maybe not.

FTC plans seminar on online retailing rules
The U.S. Federal Trade Commission (FTC) this month plans to hold a seminar aimed at ensuring that online retailers understand and comply with its business rules, although an enforcement official on the commission's staff said e-commerce companies appear to have improved their order fulfillment performance during the recent holiday season.

MP3.com: Copyright Law Should Be Clarified
The head of a popular Internet music service said Thursday the federal government should clarify copyright law to protect a feature that allows users to store music collections online.

Dot-PS: Domain Without a Country
Curfews, fighting and economic embargoes -- all part of the Palestinian struggle for statehood -- have delayed the implementation of their "state" on the Internet, the dot-ps top level domain.

IT Essential For Developing Countries
Speaking at the Dubai Emerging Markets Economic Forum (EMEF) on Electronic Commerce, Donald J. Johnston, Secretary General of the Organization for Economic Co-operation and Development, said that while the Digital Divide has widened, information and communication technology (ICT) is essential for the advancement of developing countries.

FCC eyes mandating wireless-roaming agreements
Although wireless competition has made it easier than ever before to talk out of one's network, federal regulators are concerned that new rules still may be necessary.

Anti-Spam Legislation Could Pass 107th Congress
Could this be the year that Congress passes anti-spam legislation? A number of industry observers think it could.

FCC Launches Interactive Television Inquiry
The Federal Communications Commission (FCC) said it has launched a formal inquiry on how to approach - and possibly regulate - the emerging market for interactive television (ITV).

Microsoft Not In The Clear On Private Lawsuits
Microsoft may have scored a legal victory last week when a federal judge tossed out parts of some private antitrust suits, but that doesn't mean the company is in the clear when it comes to money damages.

British Court System Goes Online
Virtual overhaul to bring court system into 21st century

Mafiaboy Takes Rap On 55 Counts
What could have been a lengthy trial for a Canadian teen hacker evaporated today when the youth known as "Mafiaboy" pleaded guilty to charges that he broke into Internet servers and used them as launching pads for attacks on high-profile Web sites.

U.S. Lawmakers Target Internet Gambling
U.S. Representative Robert Goodlatte (R-Virginia) said that he plans to reintroduce legislation to ban most forms of Internet gambling, but added that the new bill likely will differ in some ways from earlier proposed laws.

As Hungary Prospers, Global Firms Part for Cheaper Job Havens
With its communist-era prefabs and bicycle-riding commuters, this drab factory town seems an ideal place for a foreign company looking for a cheap labor force.

ISPs 'RIP' Into British Police
The British Internet service providers are getting fed up with 'stupid' questions from legal authorities trying to enforce the already controversial Regulation of Investigatory Powers Act.

Clinton's E-Commerce Legacy
All the Clinton administration did to promote e-commerce was, well, little more than nothing. The online shopping boom exploded during Clinton's time in office for a host of reasons, few of which have anything to do with his policies.

Technology Vendors Detail Plans To Share Security Information
More than two years after the Clinton administration urged companies to work with the government on infrastructure protection issues, a group of 19 technology vendors said they're creating a conduit for sharing information about viruses and other security threats.

DOE To Test E-mail Monitoring System
The Department of Energy confirmed that it will run a six-month test of new e-mail monitoring software at four national laboratories to check for security violations.

U.S. Warns Net Brokers Over Ad Deception
In a new report, the U.S. Securities and Exchange Commission (SEC) warned Internet brokerage firms to improve their business practices, including their online trading technology and advertising, to ensure that consumers are adequately protected and informed.

Economic Slump, Corporate Bureaucracy Slow Adoption Of SANs In Japan
Looming cuts in IT spending and concerns about issues such as a loss of centralized control could hurt the adoption of SANs in Japan despite a pressing need.

...

PARTNERS & DEALS NEWS

 

FCC OKs AOL, Time Warner deal
More than a year after America Online Inc. and Time Warner Inc. announced plans to merge, the Federal Communications Commission granted the companies final approval contingent on a lengthy and detailed set of conditions regarding Internet service delivery, and particularly instant-messaging services.

Earthlink Buys ISP Subscribers from Post-Dispatch
Earthlink Inc. said it has acquired 14,000 Internet service subscribers when it agreed to take over the Web service division of postnet.com, the Web site for Pulitzer Inc.'s St. Louis Post-Dispatch.

BroadVision, PricewaterhouseCoopers in Alliance
E-commerce software technology firm BroadVision Inc. (BVSN.O) and professional services provider PricewaterhouseCoopers on Wednesday said they formed an expanded alliance offering global e-business technology.

Partner or die
The advent of the Internet has meant a global interconnectedness not known before in human history and that means big business for technology companies.

Turbolinux in talks to acquire Linuxcare
In what could prove to be a major union in the Linux arena, a Turbolinux executive confirmed today that the company is in discussions to acquire Linuxcare Inc.

E*Trade To Snap Up Net Mortgage Company
E*Trade said it will buy closely held online mortgage company LoansDirect, as the Internet brokerage seeks to diversify its business to weather the stock market's slump and a slowdown in individuals making stock trades.

Chordiant acquires Prime Response
The acquisition brings together Chordiant's customer communications and service offerings with Prime Response's B2C relationship marketing automation technology.

SBC Strengthens Ties With Prodigy
Hoping to bolster flagging revenues, SBC Communications strengthened its marketing ties and floated a $110 million line of credit with Prodigy Communications Corp.

Compaq, nuclear lab teaming on supercomputer
Compaq Computer is teaming with nuclear research facility Sandia National Laboratories and biotechnology company Celera Genomics to build what is anticipated to be one of the fastest supercomputers in the world.

Acxiom, PricewaterhouseCoopers Combine Strengths
Acxiom Corp., a customer data integration vendor, and PricewaterhouseCoopers formed a strategic alliance to help financial institutions comply with the short deadline of the mandatory privacy regulations of the Gramm-Leach-Bliley Act while at the same time improve customer relationships and consumer trust.

Walmart.com Roots The Garden.com
Online gardening products retailer Garden.com (Nasdaq: GDEN) late Wednesday said it sold its content assets to Brisbane-based Walmart.com.

Cisco, Mirapoint team up for unified communications
AIMING TO REDUCE the complexity and hassle of deploying unified communications services, Cisco Systems and Internet messaging provider Mirapoint announced a partnership Monday and a joint unified communications product for service providers.

Martha Stewart, Net Grocer Mull Technology Deal
Martha Stewart Living Omnimedia and EthnicGrocer.com are in talks to form a strategic alliance, an EthnicGrocer executive said

CyberSight Acquires Canadian Direct Marketing Firm
CyberSight, a Portland, Oregon-based Internet services firm that offers data analytics and customer insight products and services.

Cap Gemini E&Y, Xchange Ink Partnership
Cap Gemini Ernst & Young and Xchange Inc. yesterday announced an agreement to jointly offer customer relationship management solutions based on Xchange's CRM product suite.

Siebel Taps Actuate for Information Delivery
Aiming to enhance its information delivery offerings, Siebel Systems announced it has strengthened its ties with Actuate Corporation.

Remedy Builds in Europe with CRM Acquisition
Looking to maintain momentum in an increasingly competitive European market, CRM and IT services provider Remedy Corporation announced that it has acquired French asset management and CRM consultant Deodis SA.

Dell, Unisys Ink $1 Billion Deal
Dell Computer & Unisys have signed an agreement worth $1 billion, expanding their services relationship to include servers as well as desktop and notebook computers,

Cisco Taking Stake in Softbank
Japanese Internet giant Softbank Corp. plans to sell a small stake in itself to network equipment maker Cisco Systems Inc. for $200 million.

Ariba, Vignette Team Up
Ariba Inc. is adding integration, content-management and personalization features to its B2B Commerce Platform through a deal with Vignette Corp. The two B2B players are jointly selling Ariba's B2B Commerce Platform and Vignette's content-management and personalization servers.

Nokia Completes Tender Offer for Ramp Networks
Nokia Corporation announced the completion of the tender offer by Blackbird Acquisition, Inc., a wholly owned subsidiary of Nokia

---

MOVERS & SHAKERS NEWS

 

Intel and Broadcom: Strange bedfellows?
After months of bitter court battles alleging thefts of trade secrets, Broadcom Corp. and Intel Corp. may soon use a new name to describe their rivalry -- partnership.

Bertelsmann Takes On AOL Time Warners Music
Bertelsmann, Europe's largest media company, is shaping up to take on the battle with the new AOL Time Warner (AOL: news, msgs) (TWX: news, msgs) in one of the most popular media segments: Music

Six More Workers Sue Microsoft for $5B
For the second time in six months, Microsoft Corp. found itself the target of a racial discrimination lawsuit filed by former or current employees.

HP co-founder William Hewlett dies at 87
Hewlett-Packard Co. co-founder William Hewlett, who helped launch the technology revolution in a Silicon Valley garage, died of natural causes, the company said.

GM's next growth engine: ASP
It's a shocking combination of acronyms: GM as ASP.

AOL Announces New Management Team
America Online, Inc. (NYSE:AOL), has unveiled its new organization and management team that it hopes will position the company to capitalize on the Internet's "next wave of business opportunities" and help drive the overall growth of AOL Time Warner.

Stopping light could lead to quantum advance in computing
Two teams of scientists have accomplished the seemingly impossible feat of trapping and stopping light--an achievement that could lead to major advances in quantum computing.

Lernout Chairman Latest to Leave
The executive purge continues at Lernout & Hauspie Speech Products, where an accounting scandal has led to an exodus of top managers, including two CEOs in the past six months.

Yahoo! Merger Rumors Rampant
The price of Yahoo! stock jumped substantially in trading in Europe and Japan overnight as speculation increased that the AOL/Time Warner merger may be putting pressure on the directory and e-commerce site to find a partner.

Andersen Consulting re-brands itself 'Accenture'
WITH THE NEW Year comes a new name for Andersen Consulting, the New York-based firm that will now be known as Accenture.

Will Java Perk Up Your Phone
Getting mobile phones to act more like handheld PCs isn't easy. A tiny startup may have solved the problem.

AOL Time Warner cuts more costs
AOL Time Warner is planning to close down Web entertainment hub Entertaindom on Feb. 1, making it the latest in a long line of failed Time Warner online ventures.

eToys Misses $2M Payment to Creditor
In the most obvious sign yet that struggling e-tailer eToys is facing an immediate cash crisis, the company acknowledged that it had missed some payments to a temporary staffing agency.

Israel's 'First Internet Murder'
Israeli and Palestinian police are investigating the murder of a teenage Israeli boy reportedly pursuing a romance with an older woman living in a Palestinian town. Was he ambushed?

Radio Revolution
The Web gave radio a new lease on life. Satellite distribution could make it like cable television without the video.

Apple cuts prices
In a move that may foreshadow the introduction of new consumer desktops, Apple Computer has launched a $200 instant rebate for two iMac models.

Librarians Sue U.S. Over Internet Censorship
The American Library Association (ALA) announced its intention Thursday to commence legal proceedings against the U.S. Children's Internet Protection Act (CIPA).

Kiwi Spectrum Finds a Home
After half a year and over 400 bidding rounds, New Zealand's mobile radio spectrum has finally made its way into the hands of four successful bidders.

Are Boerries and Sun parting ways?
Is Marco Boerries, the German programmer who founded software company Star Division after a high school visit to Silicon Valley and sold it a decade and a half later to Sun, getting ready to jump ship and become a high-tech entrepreneur again?

Nortel forecasts considered crucial
Analysts expect few surprises from Nortel Networks Corp.'s fourth-quarter results last week, but they will watch for new forecasts from the world's largest supplier of fiber-optic systems.

Internet Blamed For California Power Emergency
Hard on the heels of Wednesday's rolling power blackouts in the northern part of the state, California Governor Gray Davis declared a state of emergency.

Microsoft Under Fire: This Time, It's Hackers
One day after Microsoft Corp. announced it had healed a self-inflicted wound that caused millions of users to be blocked from its most popular Web sites, a sophisticated hack attack caused another series of embarrassing crashes for the software giant.

Ericsson Concedes to Nokia
Scandinavia is the center of the world for the mobile phone business, and in that corner, Finland beats out Sweden: Ericsson says it will stop making mobile phones and will slash thousands of jobs. Winner by a knockout: Nokia.

Lucent Technologies Announces Seven-Point Restructuring Plan
Lucent Technologies Announces Seven-Point Restructuring Plan to Reduce Expenses by $2 Billion and Significantly Improve Cash Flow

Microsoft Outlines Java Migration Strategy In Wake Of Settlement
Just two days after settling a legal dispute over Java with Sun Microsystems, Microsoft announced a set of migration tools aimed at moving users to its .Net computing technology.

 


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MISCELLANEOUS INFO

Dog and Computers: Same or Different?
From
Laugh-A-Lot.com
  
  • Favorite food:
  • Dogs: Kibbles
  • Computers: Bits
  • After destruction of personal property:
  • Dogs: Dog not found
  • Computers: File not found
  • Favorite trick:
  • Dogs: Roll over
  • Computers: Play dead
  • Unique behavior:
  • Dogs: Lick and drag
  • Computers: Click-and-drag
  • At the end of useful life:
  • Dogs: Euthanasia
  • Computers: Tax deduction

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