E-SERVICES News

Subject: August 2001 ECMgt.com: New Standards and Rules Create Opportunity
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August 1, 2001 *4,200 subscribers* Volume 3, Issue 8
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  • Well-Heeled Travelers Get 'Luxury' Call-Center Service
  • SuperPages added to InfoSpace
  • Philips Tunes In to Internet Radio System
  • VeriSign Talks Up Plans for Global Voice Registry
  • Point of no return
  • Hotels finding room at the inn for Web sites
  • CRM survey cites integration as top concern
  • Content Bridge Creaks Under Weight Of Dot-Com Busts
  • DoCoMo 3G Network Stabilizing, Will Launch in Oct
  • Two days late, Hotmail gets an upgrade
  • Tucows OpenSRS Profile
  • Integrate for Wireless
  • Oracle To Offer Free Online Storage
  • Borland to offer Net-based development service
  • Panel Holds Forth on Broadband-driven Home Entertainment
  • Armed and Virtual
  • AT&T Wireless launches 2.5G with limitations
  • Making Room for Niche Stores in Cyberspace
  • Web Services: Why All The Buzz?
  • Running From Behind
  • Amazon.com-AT&T deal to allow shopping with mobiles
  • The Future of Mobile Digital Music

Well-Heeled Travelers Get 'Luxury' Call-Center Service
When you pay big bucks -- or euros -- for a luxury hotel, service becomes a birthright.

SuperPages added to InfoSpace
Infospace announced the integration of Verizon Information Services' SuperPages.com Yellow Pages and other merchant services into InfoSpace's platform.

Philips Tunes In to Internet Radio System
Philips Electronics said it will launch an Internet radio system in the U.S., enabling users to choose from more than a thousand radio stations around the world with a mini stereo system.

VeriSign Talks Up Plans for Global Voice Registry
Instead of dialing the phone, how'd you like to just say the company's name and have the phone dial for you?

Point of no return
Returning recently purchased items is as American as apple pie. Contributing Analyst explains that since 25% of merchandise bought online is returned, e-retailers have to address the issue.

Hotels finding room at the inn for Web sites
Innkeepers Judy and Ron Thomas are more interested in the type of surfers who brave the ocean than the ones found on the Internet.

CRM survey cites integration as top concern
Executives surveyed about CRM software issues named integrating with existing technology as their top concern, followed by customizability.

Content Bridge Creaks Under Weight Of Dot-Com Busts
Content Bridge, the first operating content peering exchange, has a problem: Its only two resellers are going under, and customers and partners are hesitant to join.

DoCoMo 3G Network Stabilizing, Will Launch in Oct.
NTT DoCoMo Inc. said that the network for its high-speed third generation (3G) wireless services was becoming more stable.

Two days late, Hotmail gets an upgrade
Members of Hotmail e-mail service were greeted with a new look as the company rolled out a series of upgrades to its free e-mail service

Tucows OpenSRS Profile
Tucows has a long standing in the market, and its focus on the needs of the ISP has helped it to maintain that position.

Integrate for Wireless
Information technology follows a consistent pattern: Each breakthrough in technology brings new functionality first and integration costs later.

Oracle To Offer Free Online Storage
Oracle will soon launch a new online service that will store and manage data for businesses.

Borland to offer Net-based development service
Borland Software announced TeamSource, an Internet-based service designed to allow geographically dispersed software developers to build applications collaboratively online.

Panel Holds Forth on Broadband-driven Home Entertainment
If companies who are trying to profit from what is a nascent home digital entertainment have anything to say about it, home is where the network will be.

Armed and Virtual
Step into the Virtual Reality Theatre to find out what high-speed networks will do for the art of simulation.

AT&T Wireless launches 2.5G with limitations
AT&T Wireless, spun off from AT&T as an independent company earlier this month, got off to a roaring start by announcing this week that it is the first wireless network provider to deploy 2.5G service.

Making Room for Niche Stores in Cyberspace
Despite the dominance of major players in the e-tail world, small, narrowly focused shopping sites still have a place in cyberspace.

Web Services: Why All The Buzz?
Web remains notoriously unreliable, and applications that rely on several Web services are susceptible to the failure of any one of them.

Running From Behind
Novell is on the cusp of a new stage in its life, hoping to revive its bottom line by diversifying into e-business consulting services.

Amazon.com-AT&T deal to allow shopping with mobiles
AT&T Wireless customers who have access to wireless Web will be able to shop for books, music and videos on Amazon.com Inc., using their mobile phones.

The Future of Mobile Digital Music
Of all the possibilities for delivering entertainment to mobile devices, downloading music to mobile phones seems at least an idea worth considering, right?

 

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