ECMgt.com: April Volume 3, Issue 4 - A New Internet-Enabled World


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Subject: Apr2001 ECMgt.com: A New Internet-Enabled World
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April 1, 2001 *4,100 subscribers* Volume 3, Issue 4
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A New Internet-Enabled World
by Mitchell Levy, Author of E-Volve-or-Die.com

Every business - 25 years ago, today, and 25 years from now - must continually ask three basic questions:

Fundamentally, digital commerce in the next decade will resemble the Internet components of today: internetworked CPUs, each with individual identity, applications, and repositories of data. Networks have always been key, but the critical transformation will be the shift from analog to digital mobile devices.

The start of networks:

Networks and "value moving at the speed of light" started 100 years ago with electricity. We separated power generation from power consumption, and enabled remote devices - connected over networks - to leverage distributed power. With the advent of radio, we moved the electromagnetic spectrum from moving electrons to moving information, and radio created the first "wireless portals" over 50 years ago. Early telephones became the first "individual" nodes interconnected on the new communications networks. The critical inflection point was the invention of the transistor, which allowed us to process "mass-less" information using computers instead of paper, and gave birth to the mainframe-computing era.

In the late 1970s, local area networks and inexpensive desktop computing created the client-server revolution, allowing thousands of computers to interchange information and share local resources. The advent of the Internet in the next decade gave each computer access to the global network, plus a half dozen messaging formats to move information. A shift in focus from addressing computers to addressing information gave rise to the Web, which made the Internet useful and relevant to ordinary citizens and dramatically accelerated its growth.

The advent of the Web and its potential to provide universal access to a market of over 250,000,000 users made every desktop a potential point of sale, and "electronic commerce" exploded. But the quiet story of 10,000 internetworked ATMs, 100,000 enterprises using electronic data interchange (EDI), and over 2 trillion dollars in network mediated credit transactions was ignored by most analysts. E-Commerce actually began 30 years prior to the Web.

Today, we marvel at the range of devices now joining desktop computers connected to the Internet: 10 million PDAs and 40 million cell phones, which together will outnumber the 250 million computers on the Web by 2005. In much the same way that electricity became a standard for moving power over networks, our TCP-IP protocols have become a standard for connecting any digital device, whether mobile or stationary, to the global resources of the Internet and, more recently, to the distributed computing resources offered through Web services.

PDAs, which first were a novelty gadget, now plug in to corporate networks, synchronize with enterprise information, and can even run ERP applications. They can mingle. Wireless phones, expected to outnumber Internet computers in three years, can not only surf the Web, they intelligently connect to programs that push information from corporate of commerce sites, signaling when information can or should be acted on. Our pagers have become email receivers that are capable of filtering out everything except what we should know, or want to know.

GPS units in cars make look like navigational devices today, but someday they will guide us to nearby food, shopping, or hotel services as our digital personas move fluidly over the globe, always in contact with intelligent business applications. Future wireless devices, detecting the deployment of an air bag and structural change to surrounding steel, will quickly inform emergency response centers to the exact location of a severe car accident - and even perhaps provide the identities of the occupants, pushing medical records to the scene.

Hospitals use PDAs not just to input data without paper, but to move patient information to repositories that analyze, predict, and message to health care professionals the next important treatment to prescribe. As an aggregate, Internet connected medical devices and instruments will cull the repositories of medical data, helping pharmaceutical firms to quickly analyze the effectiveness of new patient treatments.

Lastly, developments in broadband communications, HDTV with static IP addresses, and rich media are driving the long-awaited convergence of entertainment, information, and commerce. E-learning, the new hero of global education, simply addresses the three questions for any business. E-Learning is based on the premise that intelligent delivery of content, in a more pleasing interface that captures all the modalities, is the best way to extend education from physical community portals out to interconnected and distributed portals.

Many of these business models have "human consumers", but others don't, as computers will now seek out Web services using directories, and deliver value to the enterprise, channels, or end user customers.

Today, business models move fluidly, connecting enterprise business processes and negotiating the trade of information in P2P distributed portals. But it's still the same game. Every business must continually ask:

All types of businesses - insurance companies, banks, health care firms, educational institutions, and news services- under all kinds of names - including such bellwethers as Oracle, SAP, Schwab, AOL, and NCR- have simply leveraged the power of the Internet to distribute value, meet new demands of mobile users, and leverage a universe of data, applications, and commerce enabled devices. FedEx and UPS use ubiquitous networks to connect scanner data immediately with enterprise databases, and make relevant information instantly accessible to customers over the Web. Local law enforcement personnel use similar devices to scan in license plates in parking zones. And the ubiquitous nature of cameras on traffic lights, directly linked to OCR units in many municipalities, has automated the business process of many urban cities. Welcome to the era of digital law enforcement.

Will the electronic bridge tolls that record our presence in the morning and evenings eventually become more widespread, facilitating "pay per ride" access to special lanes in freeways and controlling entrance to public and private parking facilities? We may enjoy the convenience of paying one monthly bill instead of paying for multiple individual transactions, but such a system will also make it easier to decipher our daily activities. When high definition broadband televisions deliver pay-per-view content, will every nuance of news, entertainment, and information we watch be known, and-cross matched with our zip codes and estimated incomes? This brings up an interesting question: in an era of universal networks, remote scanning and sensing devices of all kinds, in which our identities not so hidden, will our very individuality become transparent?

While we can't imagine where networked information from every electronic point of service will take us, we can be sure about the steady forward march of digital commerce. Those firms that understand network-delivered value, independent of the device and the protocol, will e-volve into 21st Century practitioners of digital commerce. The Internet was just the first quantum leap of many to come. In this new era, strategy will leverage technology, and not the other way around.

"Just as" seems to juxtapose the second clause an event that is happening or recently happened, and the advent of electricity does not fit that description.

I hope you enjoy this eZine.
See you in cyberspace,

Mitchell Levy
Executive Producer, ECMgt.com <
President, ECnow.com <
Founder and Coordinator, SJSU-PD ECM Certificate Program <

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Delano Technology Corporation

Delano Technology Corporation is a provider of interaction-based e-business solutions that enable an organization to interact with the extended enterprise, for fast measurable results.


E-Volve-or-Die.com: Thriving in the Internet-Age Through E-Commerce Management Author: Mitchell Levy

E-Volve-or-Die.com helps the reader figure out how to help transition their company or suffer the same death of the dinosaur. With 12 forewords, and 45 of the world's top ECM experts, Levy can help your company with the biggest industrial transition the business world has faced in the last 100 years.

You can read more about "E-Volve-or-Die.com" at the official Web site: http://www.e-volve-or-die.com. The book can be ordered from Amazon.com today.



E-Commerce Strategy
by Micheal Drapkin
Principal, Drapkin Technology

"Strategy" is a much-abused term. It is often used in juxtaposition with "tactic", or in its place. ("What's our strategy for killing this email backlog in the tech support inbox?") Another vague business term is "approach": not quite a strategy, not quite a tactic, not even a plan. If you are ever given an "approach document," run, or at least dismiss the management consultant who billed your firm for producing it. Let's outline our definitions of these terms.

Strategy involves orchestrating a unique combination of core business factors. To use a musical metaphor, a strategy is the conductor's concept for the performance of a piece of music. It normally begins with an interpretation of the composer's work, but must then take into consideration the musicians, the venue, the audience, and the management of the orchestra. A strategist analyzes a business's unique internal and external assets and liabilities, defines the firm's goals, and plots a course to achieve them by altering and harmonizing these factors. In any industry, this type of thinking requires a special understanding of the business and its supporting technology.

Ecommerce strategy is not the old corporate strategy that has long been the domain of market analysts and management consultants. We have seen millions of dollars literally thrown away by old-guard strategists who were arrogant enough to think that their (debatable) analytic techniques would translate successfully to ecommerce. In general, they don't translate. In the current global business environment, if you take the time to develop a strategy "the old-fashioned" way, the world will have changed enough to invalidate the premises on which your conclusions rely.

In a mature industry, analysts and strategists have a list of statistics and formulas that can be counted on to inform them of status and to project quantitative and qualitative outcomes. For example, in a retail business, a bricks-and-mortar equation can be developed based on readily-analyzed factors, including the site itself (floor space, volume, climate control, displays, interior design) geographic location (average income, other demographics, population density, city infrastructure, economic growth/decline), supply chain, shipping, staffing levels, current retail consumption, competitor presence, point of sale, accounting systems, advertising costs and more.

With an ecommerce business, you still have to consider many of the traditional factors, as well as new technologies and market forces that resist quantitative analysis because of the rapid pace of change. The other enormous difficulty, of course, is that there is so little historical precedent to guide your path. The short history of the online business world is, in many ways, not likely to be predictive of the future. It is still involved in an erratic, "noisy" beginning; it has not yet developed the patterns of a mature system. Because of this lack of history, many entrepreneurs got caught in the second quarter of 2000. They assumed that the market would continue to absorb endless overvalued IPOs (initial public offerings). The ebusiness world will eventually rationalize and become more predictable, so learn the medium, learn from the past, adapt to the future and chances are - with a little luck - you will be successful.

Michael Drapkin adapted this article from "Three Clicks Away: Advice From The Trenches Of E-Commerce" (John Wiley & Sons), to be published this month. Reach him at http://www.drapkintechnology.com.

Harnessing the Velocity of Change in Business
Anthony L. Politano, CEO, MIS AG


Pose this question to your CEO: "Has our organization achieved any competitive advantage from data warehousing and business intelligence?" Unless your organization is the exception, the answer would be either "No" or "What is a data warehouse?"

The reality is that business intelligence (BI) has not had the impact on the bottom line that has been promised by the industry. It seems like there is a lot of movement from red squares to black squares, but nobody is really playing the game! If you are the CEO, or even a regular shareholder, you should be infuriated by the lack of business value from such large investments.

Digging deeper, some interesting conclusions can be drawn. Despite all the data-centric techniques in business intelligence, the key is really the process. There are three major building blocks of any system, even non-computerized systems: people, disciplines, and information. The people form the core of any organization, along with the organizational structure. Disciplines are the actions of the people; for example, a CFO may use the discipline of financial forecasting, while a research and development group may use the discipline of quality assurance. Information can be in automated or non-automated systems. It is the intersection of the people, information and discipline that defines the process. The process is the glue that holds this structure together.

Business practices of the past called for more of a mono-dimensional, symmetrical approach. The business could be managed around a known environment and predictable time frames. Predictability was high, processes were static and planning horizons were far-reaching.

Globalization and other external forces, though, have forced companies to move from a mono-dimensional approach to a multidimensional approach to managing the business. Consequently, the processes have become more asymmetrical.

Using e-business as an example, an organization may have a multi-process environment that they are trying to manage and contain through internal controls. Although there are many processes, they are able to contain the processes with some form of controlling mechanism (such as a financial reporting system or a consolidated budget). E-business is then introduced and changes everything, including the rules of the game. The velocity of change is greatly accelerated. Decisions need to be made in Internet time, while business models become more disparate.

These two changes act as a centrifugal force that diminishes control over the core processes of the business. The higher the velocity or greater the disparity, the greater the force. Organizations that can not harness the power of this trend will be crushed by it!

E-business is used here as an example. Just as easily, a down-turning economic environment or changing regulation or competitive pressures can have the same effect.

Caught in this whirlwind of change, many organizations try the traditional BI approach, turning to their stand-alone systems, such as a sales reporting system, or a budgeting application, or a data warehouse. They might even turn to a transactional reporting system, but these are limited in their effectiveness and scope due to their stovepipe nature.

Many organizations have built specific applications and business intelligence systems to support these pockets of process, yet they have not been able to harness the power of change. Faster stovepipes, though, are not the solution. The systems are not able to react at the speed which business demands, rendering the stovepipe systems useless.

The velocity of change and disparate business environments are pushing the need for an environment which can enable all critical business processes to be supported together. Savvy businesses (and e-businesses alike) rely on Collaborative Analytical Processing (CAP) to centrally manage BI functions. The linear approach is no longer sufficient. Key cross-functional areas are critical, including:

End user modeling allowing users to make changes to business models in real time directly out of the same environment used for browsing and entering data.

Collaborative modeling allowing teams to work on one application together on a role- based model without sacrificing security or control.

Waterfall modeling allows structured modeling workflows in the company, giving each department the freedom to extend centrally defined structures by their individual business needs.

Perpetually changing applications are capable of handling dynamic changes from day to day, department to department, and process to process - just like real business!

Integration of content and workflow enriches analytical applications with any type of content that helps to increase understanding of the business.

Without each of the components of CAP, organizations will be crushed by the velocity of change, while organizations that embrace CAP will harness the velocity of change. Continuous business planning and shared access to information (and its analysis) makes CAP a smart, cost-effective tool when used correctly. Having open standards is critical to its success.

BI has matured as a technology practice. No longer should it be acceptable to start with a blank screen. How many ways can a company do budgeting or clickstream analysis, really? The key though is what to do beyond the common functions. By utilizing templates and applications, organizations can concentrate on the value-add instead of the 'me too'.

CAP represents a unique approach here compared to the traditional 'brute force' method of so many failed data warehouse projects. Interestingly, though, the European market has seen great success with this process-centric, finessed approach. It's now up to the U.S. to repeat this success!


All reader comments are available at our bulletin board. Please go to http://venus.beseen.com/boardroom/s/26553 to read them your self or to post your own comments.



This section sponsored by ECnow.com, please visit them at http://www.ecnow.com

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Continental Drift
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Coming Soon: Web Sites That Think
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Delays On Mobile Services In US
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Industry Analyst Bullish On The Future For Technology
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IDC Forecasts Worldwide DRAM Market Will Shrink to $24 Billion in 2001
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IDC Believes Worldwide Mobile Middleware Revenue Will Erupt to Nearly $1.5 Billion in 2005
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Industry heavyweights plot future of wireless
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Analyst Sees First Sales Decline For PC Industry
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Wireless Internet Hits Airports
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Evolution of Home Automation into Smart Home Networks Propels Equipment Sales to $1.7 billion
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Online Grocery Buying Slowly Catching On
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Up To A 3rd In US Will File Taxes Online In 2001
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Slowdown in Broadband Modem Market Reflects Widespread Economic Downturn
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Most Internet Users Wary Of E-Commerce
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Startups are flocking to storage
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B-To-B Market Boom Predicted
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Lowest Income Is Fastest-Growing Group Online
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Tickets To Go
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Americans Blame Greed and Clueless Executives for the Dot-com Meltdown
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PC-Based Internet To Be Eclipsed In Europe By ITV By 2005
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Net Gambling Sites Double In Past Year
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Mac owners offer mixed reviews of Opera
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Handspring Launching New Visor?
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Sun readies launch of midrange UltraSPARC III servers
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Compaq introduces 64MB iPaq handheld
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Norton AntiVirus puts a lock on email
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Apple Announces New G4 Strategy and Pricing
Apple is slashing the price of its 733Mz PowerMac G4 because of a greater-than-expected availability of high-speed chips from Motorola, the company announced.

Seeking the Big Picture With 360-Degree Web Video
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SAP Leverages CRM for Intellectual Property Management
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'HailStorm' already stirring a tempest
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Handspring Unveils Thin Visor
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Barring an unforeseen "show stopper," Microsoft expects to release beta 2 to testers. The OS is being pitched to consumers as the "next revolution."

Microsoft touts smart phones, outlines wireless plans
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AMD to unveil new chips, delay others
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Bluetooth Teething Troubles
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Sun introduces new mid-range servers
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B2B integration vendors facing shakeout
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Nortel's Next-Generation Optical System
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IBM launches WebSphere Portal Server
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Eazel Releases Nautilus
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Hewlett-Packard Launches New Handheld Devices
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Salesforce.com to launch online CRM service
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IBM starts consulting practice for biotech
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MP3.Com's Online Music Service Challenged
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PSA Makes Plans
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Priceline, Travelocity To Pilot New Services
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Airlines Stick E-Commerce in Coach
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U.S Postal Service taps digital authentication
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CRM suite vendors face the music at Gartner Summit
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Gartner To E-Stores: Fulfillment, Fulfillment, Fulfillment
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Lotus to bundle Mobile Notes with Nokia and Ericsson
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USPS Plans Web-Based Address Change Service
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Vignette Reaches for Bigger Slice of CRM Pie
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Loudeye Plugs Into Net Radio Technology
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Staples to combine online, catalog operations
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eMarketplace Savings Will Come At A Great Cost To Companies
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Motorola, Ericsson, Siemens To Develop Wireless Game Standard
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Fannie Wants To Dominate The Web
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Microsoft, Reuters Team On Messaging Venture
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M-Wallet Offers Wireless One-Click Shopping
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Stunts That Work
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Compaq lands Blue Cross Blue Shield deal
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Purchase of middleware developer extends Palm's reach into enterprise
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Autonomy Signs Up Telecom Suitors for CRM
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Pivotal CRM Advances on European Front
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Cisco Stakes Claim In Lucrative Market
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When the Internet Advertising Bureau recently announced it was establishing standards for seven new banner ad formats, brand marketers thought their ship had come in.

B2C Spending Dropped Sharply In January
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Linksys Named Best Vendor by the E-Commerce Channel
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GM revs up online vehicle sales program
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EMC, at CeBit, is bullish about growth
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The Race To Bring Geography To The Borderless Web
The benefits of using geographic data to target marketing efforts on the borderless Web are applicable to a wide range of online businesses,

Taking the Pain Out of Partnerships
Trapezo hopes its automated partnership software will save teetering dot-coms--and its own skin too.

Local Phone Giants Fight To Stay Whole
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Novell needs to reach Microsoft-minded executives
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Poor Online Service Costs Retailers Offline Sales
If roaring bears and rolling blackouts aren't enough for dot-coms to worry about, Jupiter Media Metrix revealed more bad news

Digital Marketing Hits the Mainstream
Marketing executives of five of the biggest offline companies discuss the impact of the Internet on their strategies.

High-speed mobile wireless takes three giant steps
Three of the top four U.S. mobile wireless carriers plan limited rollouts of high-speed wireless networks this year at speeds of 144K bit/sec. and ramping up to 3G bit/sec. within two years. Missing from the announcements, however, were pricing details.

UK Firm Trials Text Message Advertising
Cadbury's, Carlsberg, Tango, Amnesty International and Capital Radio are among 35 organisations involved in a trial of advertising over mobile phones in the UK.

P&G Walks Fine Line
In an effort to better market its brands via the Internet, Procter & Gamble announced an advertising initiative with media company INNX that further demonstrates the blurring line between advertising and editorial material on the Web.


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IBM algorithms boost b-to-b e-commerce
Two powerful algorithms specifically designed for b-to-b e-commerce applications will allow vendors to conduct advanced auctions as part of their procurement processes.

Consortium releases new business process language
Looking to separate business processes from the applications in which they're imbedded, a technology industry consortium yesterday released the Business Process Modeling Language (BPML) specification.

i2's RightWorks deal shakes up B2B sector
i2 Technologies' acquisition of RightWorks was small, but the deal's ramifications are big. Analysts said that i2's latest acquisition could start a price war for business-to-business software.

Cendant Spices Up Online Travelers' Journeys
Consumers making travel arrangements online soon will be able to take virtual tours of hotels, cruise ships and other attractions, thanks to a content syndication agreement between Cendant Membership Services (CMS) and HotelView Corporation...

Global supply chains may force internal system changes
U.S.-based companies looking to automate transnational supply chains frequently have to alter their internal systems in order to handle the technical and business variables that await them in other countries, according to attendees at a supply-chain conference held here.

Tech Firms Integrate Products for Business Intelligence
Technology Solutions Company and Matrix Technology Group, Inc. said they will combine TSC's data integration, warehousing and data mining with Matrix's CRM applications to help businesses capture and leverage critical data...

Financial services streamline b-to-b supply chain
Whereas the product supply chain is achieving both visibility and velocity in the New Economy, the money supply chain lags far behind, with most companies still working under Old Economy, 60-day payment schedules.

New CRM Apps Target Auto, High-Tech, Retail Sectors
E-business applications provider Intershop announced it is targeting its latest software releases at the automotive, high-tech, retail and consumer goods industries.

Dueling exchanges make big plans
The GlobalNetXchange and WorldWide Retail Exchange marked their first anniversaries by fleshing out some ambitious business and technology plans, but some retailers and analysts said the rival online marketplaces still face big obstacles

Commerce One strengthens hand with Exterprise buy
Commerce One Inc.'s acquisition yesterday of software developer Exterprise is expected to enhance Commerce One's collaborative commerce capabilities -- seemingly the new Holy Grail in the business-to-business market.

Mitsubishi To Forge $163M Supply Chain
Mitsubishi Electric Corporation has announced it will spend 20 billion yen -- about US$163 million -- over the next 18 months to create an Internet-based, worldwide supply chain management system for its semiconductor group...

Microsoft warns of fraudulent digital certificates
The software vendor disclosed that two digital certificates mistakenly issued in its name by security services vendor VeriSign could be used by malicious attackers to trick users into running unsafe programs.

46% Of B-To-B Websites That Have Been Online 3+ Years Are Profitable
Experience plays a pivotal role in online profitability for B-to-B websites

App Helps Boeing Link Factory Floor to Suppliers
Boeing Corp. is in the early stages of adding predictive intelligence to its MRP system.

Worldwide Hotel Chain Takes Services Wireless
Bass Hotels & Resorts and Air2Web Inc. have teamed to help travelers access hotel information through wireless devices, including PDAs, Web-enabled phones and digital text- messaging phones...

Online Problems Could Deter Customers
Annoy customers online and you may lose business at your brick-and-mortar store.

SAP Scores CRM Deals with PwC, Villeroy & Boch
German software maker SAP AG closed out the week on a strong note with two announcements at the CeBIT 2001 IT conference in Hanover, Germany.

The High Cost of Joining E-Marketplaces
Large corporate buyers can expect to spend between $5.4 million and $22.9 million over the next five years to integrate into online marketplaces, reports Forrester Research Inc.

Zyman Back Aprimo Marketing Platform
Zyman Marketing Group and Aprimo Inc. have teamed up in a new partnership aimed at offering a comprehensive set of online tools for marketing professionals.

B2B Exchanges: Will They Survive?
If you're joining an e-marketplace, make sure it's got what it takes



Windows Now Slightly Open
Microsoft will share 95 percent of its operating systems source code with key developers. But the company hasn't reversed itself on loathing collaborative development; engineers can look at but not touch the code.

Critics worry about impact of New.net domain plans
Some users and Internet watchers said they're concerned that New.net, a start-up company that's offering 20 Internet domains outside the control of the organization that manages the Domain Name System, could do more harm than good by striking out on its own

Hacker "Coolio" to work on jail PCs
A teenage computer hacker who defaced Web sites was sentenced Friday to nine months behind bars--and was ordered to help program the jail's computers.

Rich media is coming to a new generation of wireless devices. How users and developers will receive it is an open question.

Descramble That DVD in 7 Lines
A new, slimmed-down version of DVD descrambling now exists: a mere seven lines of Perl code. It's so lean, you too can attach it to your e-mail signature file. Hello, movie industry lawyers.

The Mad, Mad World of E-Commerce
With nearly 300 shopping days left until Christmas, it is certainly too early to start fretting over e-commerce's annual rite of passage, the holiday shopping season.

Users, Vendors Face Off Over UCITA Law In Texas
Texas could become a key showdown state for the UCITA, as opponents are moving aggressively to prevent the legislature there from passing the controversial software licensing law.

Cable TV Operators Continue to Upgrade Infrastructure
Cable TV Operators Continue to Upgrade Infrastructure; Digital Data and Video Services More Widely Available

AT&T Broadband Installs Three-Millionth Digital Cable Customer
AT&T Broadband has installed its three-millionth digital cable customer, continuing its leadership in the deployment of advanced video services, the company said

MBAs talk tech in E-Biz 101
Amazing. It's only 9:30 on a bone-chilling Saturday morning, and already Bill Schiano's class is deep into a discussion of the evolution of the Web as a place to do business.

MusicCity Emerges as Top Napster Alternative
Since January, a secretive Tennessee company has been quietly positioning itself as an alternative to Napster.

IT skills upgrade HR resume
When the founders of peer-to-peer software startup Data-Synapse Inc. were finalizing their business plan early last year, they knew the New York company's success would hinge on its ability to recruit top technical talent, a major challenge in a highly competitive market.

Wireless Net Service Taps March Madness
A new March Madness Channel wireless e-mail and Internet service is aiming to serve as a central location to which hard-core college basketball fans will turn for access to real-time scores, schedules, and news from the NCAA Tournament

Courtesy Phoning
Socially unacceptable mobile communication gets the Miss Manners treatment.

More Characters Added To Multilingual Domain System
VeriSign Inc., owners of Internet domain registry Network Solutions, says it is increasing again the number of non-English characters supported by its fledgling system for processing multilingual Net addresses.

ABN Amro/Digital Island hosting trial scores 25% savings
ABN Amro, the world's 16th-largest bank, announced last week that an experiment with outsourcing Web hosting has paid off with a 25% savings.

Lessons learned in layoffs
Enterprises must cope with human, legal issues

Outsmart, Outgun, Outlast
What are the critical ingredients of lasting success in the networked business world? How do you recession proof a company? Seven key strategies can pave paths of leadership.

Sony's Plan For Online Bank Approved
Financial authorities have approved Sony Corp.'s plan to set up an online bank, the first by a non-banking company in Japan

Intel To Make 250,000 Web Gizmos For Aol Deal In Spain
The world's biggest semiconductor company Intel Corp. will supply 250,000 Web access devices that Spain's biggest bank, Banco Santander Central Hispano

Mir Crashes; Wreckage on eBay
As expected, Mir made its spectacular crashdown into the South Pacific during the night. Now, 'authentic wreckage' has begun appearing on eBay. And, believe it or not, people are bidding.

Mobile Portals Will Not Drive WAP Site Traffic
Mobile portals searching for sound revenue models will draw few users and disappoint firms looking for them to drive traffic,




German court: AOL allowed illegal music swaps
An appeals court upheld a ruling against Internet giant America Online that could give the music industry a weapon against online piracy, court officials said.

Congress moves to roll back new ergonomic standards
Under pressure from business groups, Congress this week voted to roll back a new set of workplace ergonomic regulations that took effect in the waning days of the Clinton administration and were aimed partly at reducing the repetitive-motion injuries that afflict many computer users.

Singapore's 3G blues
Third-generation wireless telephone service suffered another setback this week when the government of Singapore slashed millions off the opening price for the 3G licenses it plans to auction in April.

Telecom users ask FCC to slow growth of area codes
A small group of large telecommunications users is asking the Federal Communications Commission to take a broad step to slow the proliferation of new area codes and prevent the nation's phone numbers from running out.

Notice to e-businesses: Taxes are due
Think your e-business doesn't owe sales taxes? Think again. States are gearing up to collect taxes already due. To avoid paying steep back taxes later, make sure you comply with current laws now.

Bush adviser urges increased cybercrime cooperation
Saying the "cybereconomy is the economy," National Security Advisor Condoleezza Rice called for the bolstering of joint efforts by the government and the private sector to protect important computer networks in the U.S. from attacks.

Tech-Friendly Roster Emerges In Washington
It never hurts to have friends in high places. With technology playing a higher-stakes role in Washington politics, a growing number of Congress members are defining themselves as key figures when it comes to high-tech matters.

Senate Banking Committee OKs High-Tech Export Control Bill
The Senate Banking Committee approved legislation that would give the executive branch added authority in regulating high-tech exports.

ICANN Defends Intellectual Property Approach
The powerful Internet Corporation for Assigned Names and Numbers (ICANN) was on Capitol Hill, this time defending its stance on intellectual property protection and its decision to allow Internet addressing companies to set their own guidelines for safeguarding copyright and trademark holders.

Rep. Wilson Intros House Version Of R&D Bill
Rep. Heather Wilson, R-N.M., Wednesday joined her New Mexico Sens. Pete Domenici, R, and Jeff Bingaman, on the research and development tax credit train with a permanent credit bill of her own.

Class Action Lawsuit Commenced Against Amazon.com, Inc.
A securities class action lawsuit was commenced on behalf all persons who acquired Amazon.com, Inc. securities between February 2, 2000 and March 9, 2001.

Online Retailers Call For Simpler Tax Rules
The U.S. Senate Commerce Committee, which is considering two controversial issues related to Internet taxation, was told last week by online retailers that they shouldn't be forced to collect sales taxes unless state tax rules are simplified and some of the collection costs are reimbursed to companies.

A Slow Boat to B-To-C
Because of its enormous population of more than 1 billion people, mainland China would appear to hold tremendous market potential for operators of business-to-consumer Websites.

Microsoft Upbeat About Europe IT spending
U.S. software giant Microsoft Corp was quoted as saying it was upbeat about IT spending in Europe, where customers were still seeking to catch up with U.S. IT investment.

U.S. firms find no haven in safe harbor
European Union's data privacy directive raises 'considerable' trade issues

UN working group seeks common ground on security
Delegates from the United Nations will meet with U.S. technology industry representatives to devise new global strategies for dealing with cybercrime and other security threats, as well as data privacy issues

Web Elections Unlikely
In sad news for civic-minded couch potatoes, U.S. citizens may neverget the option to vote in a presidential election from home.

Flat Rate a Fat Bust in Europe
Flat-rate plans for dialup Internet service, once all the rage in Europe, are proving to be unprofitable. Inexpensive Net connections are only a dream.

Libraries Spearhead Attack on Cyber-Porn Law
At issue is a free speech challenge to a U.S. law designed to prevent children from being exposed to Internet pornography in public libraries and schools.

FCC Chairman Expounds On Telecom, Wireless Policies
On stage here at the CTIA 2001 Wireless, newly installed Federal Communications Commission Chairman Michael Powell was introduced to some 2,000 industry executives as a logical and brilliant choice to head up the agency

Bankruptcy Bill Twist
Reform law would require firms to honor privacy policies.

Kentucky Senate Kills 'Zero Call' Law
The Kentucky state Senate has failed to act on a proposed "zero-call" list before the end of its 2001 legislative session, effectively killing the bill.



FirstService Buys Canadian CRM Stalwart
FirstService Corporation a Canadian property and business services provider, took a giant step toward growing its CRM business by acquiring Canadian CRM and fulfillment company Herbert A. Watts Ltd for an undisclosed sum.

Blockbuster, Enron clip Web movie pact
Blockbuster and Enron Broadband Services said Friday that they have broken off an exclusive partnership to deliver movies over the Web, signaling new static over the highly anticipated creation of video-on-demand services.

Bombs Away
The war of words goes on in the wake of the Microsoft-Sun settlement, while developers remain skeptical

Convergys Unites with IBM for Wireless CRM
An agreement between Convergys Corp. and IBM will provide billing and customer service support for IBM's UNIX servers, giving wireless operators access to a high-performance hardware system and greater flexibility in choosing hardware providers...

Drkoop Attends Personalized Healthcare Delivery
Hoping to meet healthcare provider and consumer demands for customized healthcare information, Drkoop.com, Inc. (Nasdaq: KOOP) and I-trax, Inc. have teamed up to launch a suite of Web-based health management services...

AT&T to acquire assets of bankrupt DSL provider NorthPoint
AT&T Corp. announced it will acquire all of the assets of bankrupt DSL provider NorthPoint Communications Group Inc. in a deal valued at $135 million, according to company officials.

Citrix To Extend Web Services With Sequoia Acquisition
Application server software company Citrix Systems Inc. is moving to extend its product line to include Web content and applications by agreeing to acquire portal company Sequoia Software Corp. for $184.6 million in cash

Emblaze Agrees License Deal With Microsoft
Emblaze, an Israeli company whose technology streams video to mobile Internet devices, said it had entered a licensing agreement with software giant Microsoft Corp

CA and partners go all out for mobile
At CeBit in Germany, CA and an A-list of partners announced plans to take the software giant's e-business products into the mobile arena.

WebMD, Microsoft Ink New Deal
Internet health-care firm WebMD Corp. said that it has revised its partnership with Microsoft Corp.

Compaq, Allscripts join to offer handheld PCs to doctors
Compaq Computer Corp. announced a deal with Allscripts Healthcare Solutions to provide physicians with iPAQ Pocket PCs that they can use to access patient information

SAS To Acquire Intrinsic
Continuing to expand beyond its data-analysis roots, SAS Institute Inc. has agreed to acquire Intrinsic, a British developer of marketing automation and campaign-management software

Agilent, HP Talk Strategic Alliance
Computing giant Hewlett-Packard Co. and the company it spun off in 1999, Agilent Technologies Inc., are discussing a ``strategic alliance'' for joint business intiatives.

Groove teams with Microsoft for enterprise collaboration
Groove Networks made a foray into collaborative applications for the enterprise this week through a development agreement with Microsoft that's related to the software giant's new Internet-based HailStorm technology.

Dell Computer Corp. and Samsung Electronics Co. Ltd. have entered into a $16 billion, four-year agreement for Samsung to supply the computer maker with key parts, the companies said.

Lucent Seeks Fiber Unit Buyer
Lucent Technologies confirmed that it is looking for a buyer to pick up its Optical Fiber Solutions unit in an attempt to pay down part of its $8.5 billion debt.

IBM, Symbian Bring Office To Cell Phones
IBM and Symbian announced a partnership Thursday to work on technology that will allow people to access their work e-mail, calendar and corporate information via their cell phones.

Bigfoot Dances Expressive Merger Tango
E-mail marketing companies Bigfoot Interactive and Expression Engines each have agreed to their mutual merger inquiries, bulking up in an automated marketing industry that is starting to show a bent for consolidation.

Alliances Make Strange Bedfellows
When Enron and Blockbuster unveiled their exclusive, 20-year video-on-demand marriage of convenience last July, one of the first thoughts that sprung to mind was, "Which company will still be around in 2020?"

Net2Phone Beats Estimates, Revamps Deals
Internet phone service provider Net2Phone beat Wall Street expectations and moved up its profitability projections, while saying it has revised partnerships that were proving too expensive.

Sprint and Sun Form Alliance to Provide An Integrated Solution For E Business Customers
Sprint Corp. and Sun Microsystems (Nasdaq: SUNW) are aligning sales and marketing teams to create



Lessons Learned From Loudcloud
Loudcloud, the Net services startup co-founded by Marc Andreessen, makes a lackluster debut on Nasdaq. But hey, at least they made it out.

Critics Slam VeriSign's Dot-Org Plan
Internet domain name registrars are criticizing industry leader VeriSign's moves to release its monopoly hold on top level domain (TLD) names such as dot-net and dot-org, arguing that the powerful player is using its position to quash competition for the profitable dot-com TLD.

CyberInsurance ?
At the World Economic Forum meeting in Davos, Switzerland, earlier this year, hackers with a political ax to grind broke into a forum database.

Domain Name Registration Gets 64 More Languages
Three months after VeriSign Global Registry Services (GRS) began registering Web site addresses in four languages other than English as part of a test process, the company has added 64 new site registration languages to bring the Internet to a larger number of non-English speakers around the globe.

Proxim files lawsuits to protect patents
Suits allege that six companies infringed on patents for direct-sequence wireless local area networking technology

Quake Rattles IT at Seattle-Area Firms
IT systems at Seattle-based corporations received their first real-world disaster recovery tests in the wake of Wednesday's 6.8-magnitude earthquake, which knocked out phone systems and power to thousands of businesses and residents.

Touched by an Angel
With venture capital scarce and restrictive of a companyís options, many find angel investors a tempting alternative

U.S. Makes Web Stock Scammer Pay
The U.S. Securities and Exchange Commission (SEC) has settled its lawsuit with Web stock picker "Tokyo Joe," who made more than US$1 million selling stock picks on his Web site.

DVD Code Crack Stirs New Copyright Battle
As Hollywood movie studios scramble to shelter DVD copyrights, a new program that breaks DVD code is fueling a battle between proponents of free speech protection and those who want to bolster copyright protection.

Wall Street firms embrace WorldStreet's p-to-p offerings
Taking Advantage of the financial services industry's eagerness to adopt early on peer-to-peer technologies, WorldStreet next week will roll out what it believes to be the first p-to-p network for the financial services market.

Micron Electronics to exit PC business
Micron Electronics said it is exiting the PC business and merging with Web hosting company Interland in a $130 million stock deal that will transform the company into a hosting firm.

Insurance carriers move to crumple paper processes
Two insurance industry projects involving powerhouses such as St. Paul Cos., AIG and The Hartford promise to automate paper-based processes in a bid to save the companies both money and time.

Venture Capitalists Lose As Their Companies Sink
Young firms cautious but optimistic despite string of failures

CompuServe Accused Of Denying Rebates
The state attorney general's office filed suit against CompuServe, claiming the Internet service provider failed to deliver promised rebates

AOL Denounces Lawsuits
The media powerhouse says the lawsuits--typically filed by companies or executives against people who have posted unflattering messages in internet chat rooms--threaten both free speech and the growth of the Internet.

IBM, Toshiba, Sony Team Up To Develop Supercomputer On A Chip
Tech heavyweights IBM, Toshiba, and Sony Computer Entertainment are joining forces to develop computer chips that they say will bring supercomputing power to consumer devices.

Visteon, L&H propose technology sale to settle legal dispute
Struggling software vendor Lernout & Hauspie Speech Products said it has agreed to sell some of its technology to Visteon, the world's second-largest automotive supplier, in order to settle a lawsuit over a failed joint venture deal.

MSN In Global Cold War Against AOL
With the Hailstorm initiative, Microsoft is not only swiping at its old foes, Sun Microsystems and Oracle, but at Internet aggregation king AOL Time Warner, as well.

Via once again on collision course with Intel
Via Technologies Inc., the Taiwan-based chip maker that has become a thorn in the side of Intel Corp. in recent years over its disputed use of licensed technology, is set once again to take a poke at the chip giant.

Getting to Know You
Your computer has all the RAM and megahertz it will ever need. What doesn't it have? Sensitivity. But soon PCs will be aware of your every mood.

HIPAA privacy rules under fire in Washington
The sweeping set of medical data privacy rules that were announced late last year by the Clinton administration were criticized today by Republican lawmakers and health care industry groups

Netmorf Turns Into a Memory
Netmorf, a company that allowed users to access corporate databases and the Internet from any device, went out of business. What does this mean for companies of its kind?

AOL Anti-Spam Effort Loses E-mail
Hundreds of thousands of e-mails sent by EarthLink Inc. customers to America Online accounts were rejected and lost over a period spanning at least 10 days,


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From www.jokes.com
Top 5 Things That It Is Time to Join E-Mailers Anonymous:
  1. You wake up at 3 am to go to the bathroom, and check your e-mail on the way back to bed.
  2. Your firstborn is named Dotcom.
  3. You turn off your modem and are suddenly filled with a feeling of emptiness, as if you just pulled the plug on a loved one.
  4. You spend half of a plane trip with your laptop on your lap, and your child in the overhead compartment.
  5. You decide to stay in college for an additional year or two, just forthe free internet access.

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