| - i2-Nike
fallout a cautionary tale
- Salesforce.com
to launch online CRM service
- IBM
starts consulting practice for biotech
- MP3.Com's
Online Music Service Challenged
- PSA
Makes Plans
- Priceline, Travelocity
To Pilot New Services
- Airlines
Stick E-Commerce in Coach
- U.S
Postal Service taps digital authentication
- CRM
suite vendors face the music at Gartner Summit
- Gartner
To E-Stores: Fulfillment, Fulfillment, Fulfillment
- Lotus
to bundle Mobile Notes with Nokia and Ericsson
- USPS
Plans Web-Based Address Change Service
- Vignette
Reaches for Bigger Slice of CRM Pie
- Shopping
While You Drive
- Loudeye Plugs
Into Net Radio Technology
- Staples
to combine online, catalog operations
- eMarketplace
Savings Will Come At A Great Cost To Companies
- Motorola,
Ericsson, Siemens To Develop Wireless Game Standard
- Fannie
Wants To Dominate The Web
- Microsoft,
Reuters Team On Messaging Venture
- M-Wallet
Offers Wireless One-Click Shopping
i2-Nike
fallout a cautionary tale
Although public bickering between software suppliers
and their customers is nothing new, last week's high-profile spat between i2 Technologies
and its client Nike highlighted an ugly trend in the software industry that just
won't go away. Salesforce.com
to launch online CRM service
San Francisco-based sales force automation
company Salesforce.com Inc. will include full customer relationship management
services on a hosted, monthly subscription basis. IBM
starts consulting practice for biotech
IBM said it has created a consulting
practice to advise pharmaceutical and biotechnology companies on how to use advanced
computers and software to discover new drugs. MP3.Com's
Online Music Service Challenged
Music site battles in two courts, fighting
copyright charge and its own insurance company. PSA
Makes Plans
Professional services automation is one of those markets that
is bustling with so much energy that it may well unravel at the seams.
Priceline,
Travelocity To Pilot New Services
In a bid to gain a bigger share of the
online travel market, both Priceline and Travelocity unveiled new initiatives.
Airlines
Stick E-Commerce in Coach
News about Orbitz, the multi-airline mega-site
that promised to revolutionize the way Internet users make travel reservations,
began to appear almost two years ago -- before the site even had a name.
U.S
Postal Service taps digital authentication
The U.S. Postal Service announced
a new service that will issue digital signatures on smart cards through post offices
across the country using "in-person proofing" as part of the process. CRM
suite vendors face the music at Gartner Summit
The gauntlet was thrown
down early at a "vendor challenge" panel at the Gartner Group CRM Summit.
Gartner
To E-Stores: Fulfillment, Fulfillment, Fulfillment
Internet retailers
that don't improve the start-to-finish shopper experience are in much greater
risk of failure than those that do Lotus
to bundle Mobile Notes with Nokia and Ericsson
Lotus Development Corp.
today said it has struck deals with Nokia Corp. and LM Ericsson Telephone Co.
to equip cellular phones sold in Europe with its Mobile Notes software and access
to applications on Domino Everyplace servers USPS
Plans Web-Based Address Change Service
The U.S. Postal Service soon will
announce a Web-based change-of-address service targeted to the 41 million Americans
who move each year. Vignette
Reaches for Bigger Slice of CRM Pie
Austin, Texas-based Vignette Corporation
(Nasdaq: VIGN) claims its new CRM marketplace will help businesses build better
and longer-lasting relationships with their customers... Shopping
While You Drive
The new TalkWallet from Qpass Inc. lets consumers make
purchases by simply talking into their phones, Loudeye
Plugs Into Net Radio Technology
Digital content deliverer Loudeye Technologies
said it acquired Internet radio technology to better stream music over the Web
and boost authorized online music sales. Staples
to combine online, catalog operations
The office-supply retailer announced
plans to combine its e-commerce affiliate with a catalog operation aimed at small
businesses and consumers, a move that's intended to cut internal costs.
eMarketplace
Savings Will Come At A Great Cost To Companies
Companies will spend an
estimated $5.4 million to $22.9 million each to integrate into online markets
over the next five years Motorola,
Ericsson, Siemens To Develop Wireless Game Standard
Three wireless telecommunications
giants, hoping to entice consumers to use their cell phones for games as well
as calls Fannie
Wants To Dominate The Web
The mortgage finance queen is locking up the
online market. Microsoft,
Reuters Team On Messaging Venture
Reuters Group, the world's largest financial
information provider, said it will offer an instant messaging service to let staff,
clients and suppliers of 25 financial institutions send and receive text in real
time M-Wallet
Offers Wireless One-Click Shopping
A mobile wallet that aims to facilitate
a range of wireless transactions -- including micropayments, retail purchases
and time- sensitive services
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